Balise Honda

Certified Used Dealer, Internet Certified, Customer Appreciation
Days

400 Riverdale St
West Springfield, MA 01089

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Sales: (413) 344-2120

Service: (877) 886-5534

Today 9:00 AM - 9:00 PM (Open Now)
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https://static.cargurus.com/images/forsale/2019/08/19/17/32/2017_subaru_impreza-pic-298268199736952282-152x114.jpeg

2017 Subaru Impreza 2.0i Sport Wagon Used Cars in West Springfield, MA 01089

Great Deal
$3,012 BELOW
CarGurus IMV of $18,000

Price: $14,988

Mileage: 37,057

Location: West Springfield, MA 01089

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2017 Subaru Impreza 2.0i Sport Wagon for sale - $14,988, 37,057 miles
https://static.cargurus.com/images/forsale/2019/09/03/18/19/2017_honda_ridgeline-pic-2367720935299723641-152x114.jpeg

2017 Honda Ridgeline RTL AWD Used Cars in West Springfield, MA 01089

Great Deal
$3,222 BELOW
CarGurus IMV of $27,910

Price: $24,688

Mileage: 35,612

Location: West Springfield, MA 01089

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2017 Honda Ridgeline RTL AWD for sale - $24,688, 35,612 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/14/14/34/2015_cadillac_srx-pic-7801559052735667783-152x114.jpeg

2015 Cadillac SRX Luxury FWD Used Cars in West Springfield, MA 01089

Great Deal
$3,794 BELOW
CarGurus IMV of $19,382

Price: $15,588

Mileage: 55,361

Location: West Springfield, MA 01089

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2015 Cadillac SRX Luxury FWD for sale - $15,588, 55,361 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Chrome Wheels, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/17/23/37/2019_honda_odyssey-pic-7027542600953884634-152x114.jpeg

2019 Honda Odyssey LX FWD Used Cars in West Springfield, MA 01089

Great Deal
$2,437 BELOW
CarGurus IMV of $27,425

Price: $24,988

Mileage: 3,787

Location: West Springfield, MA 01089

Certified Pre-Owned: Yes Transmission: Automatic Color: Silver Description: Used 2019 Honda Odyssey LX FWD for sale - $24,988, 3,787 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/08/28/23/33/2015_honda_accord_coupe-pic-4452641309420542474-152x114.jpeg

2015 Honda Accord Coupe EX-L V6 Used Cars in West Springfield, MA 01089

Great Deal
$2,355 BELOW
CarGurus IMV of $18,343

Price: $15,988

Mileage: 29,965

Location: West Springfield, MA 01089

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2015 Honda Accord Coupe EX-L V6 for sale - $15,988, 29,965 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/08/27/17/45/2017_honda_civic-pic-6777196291109532273-152x114.jpeg

2017 Honda Civic LX Used Cars in West Springfield, MA 01089

Great Deal
$2,026 BELOW
CarGurus IMV of $15,414

Price: $13,388

Mileage: 29,724

Location: West Springfield, MA 01089

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2017 Honda Civic LX for sale - $13,388, 29,724 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/13/18/12/2017_honda_ridgeline-pic-5265946736739395793-152x114.jpeg

2017 Honda Ridgeline RTL AWD Used Cars in West Springfield, MA 01089

Great Deal
$2,042 BELOW
CarGurus IMV of $26,230

Price: $24,188

Mileage: 54,041

Location: West Springfield, MA 01089

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2017 Honda Ridgeline RTL AWD for sale - $24,188, 54,041 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/09/17/23/37/2019_honda_cr-v-pic-6559542944175168888-152x114.jpeg

2019 Honda CR-V EX-L AWD Used Cars in West Springfield, MA 01089

Great Deal
$1,774 BELOW
CarGurus IMV of $28,462

Price: $26,688

Mileage: 7,762

Location: West Springfield, MA 01089

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2019 Honda CR-V EX-L AWD for sale - $26,688, 7,762 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2019/09/27/18/21/2017_honda_cr-v-pic-5567116623119288598-152x114.jpeg

2017 Honda CR-V Touring AWD Used Cars in West Springfield, MA 01089

Great Deal
$1,798 BELOW
CarGurus IMV of $22,686

Price: $20,888

Mileage: 76,129

Location: West Springfield, MA 01089

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2017 Honda CR-V Touring AWD for sale - $20,888, 76,129 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2019/08/19/17/32/2018_honda_accord-pic-2075275555913922546-152x114.jpeg

2018 Honda Accord 1.5T Touring FWD Used Cars in West Springfield, MA 01089

Good Deal
$1,982 BELOW
CarGurus IMV of $25,970

Price: $23,988

Mileage: 27,877

Location: West Springfield, MA 01089

Average time on market: 40 days Certified Pre-Owned: No Transmission: Automatic Color: Crystal Black Pearl Description: Used 2018 Honda Accord 1.5T Touring FWD for sale - $23,988, 27,877 miles with Backup Camera, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2019/09/12/18/29/2015_maserati_ghibli-pic-1580582820803618377-152x114.jpeg

2015 Maserati Ghibli S Q4 AWD Used Cars in West Springfield, MA 01089

Good Deal
$3,185 BELOW
CarGurus IMV of $28,773

Price: $25,588

Mileage: 48,870

Location: West Springfield, MA 01089

Average time on market: 74 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Maserati Ghibli S Q4 AWD for sale - $25,588, 48,870 miles with Leather Seats, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/12/18/29/2018_honda_cr-v-pic-5526433792050209294-152x114.jpeg

2018 Honda CR-V EX AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,483 BELOW
CarGurus IMV of $25,171

Price: $23,688

Mileage: 22,000

Location: West Springfield, MA 01089

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2018 Honda CR-V EX AWD for sale - $23,688, 22,000 miles with Backup Camera, Sunroof/Moonroof, Remote Start
https://static.cargurus.com/images/forsale/2019/09/24/23/40/2017_honda_civic-pic-335691789732960783-152x114.jpeg

2017 Honda Civic LX Used Cars in West Springfield, MA 01089

Good Deal
$1,323 BELOW
CarGurus IMV of $14,711

Price: $13,388

Mileage: 43,568

Location: West Springfield, MA 01089

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2017 Honda Civic LX for sale - $13,388, 43,568 miles with Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/09/04/17/48/2016_honda_hr-v-pic-7074133455551883424-152x114.jpeg

2016 Honda HR-V EX AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,299 BELOW
CarGurus IMV of $18,787

Price: $17,488

Mileage: 23,593

Location: West Springfield, MA 01089

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Blue Description: Used 2016 Honda HR-V EX AWD for sale - $17,488, 23,593 miles with Bluetooth, Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2019/09/04/17/48/2010_honda_cr-v-pic-4166775003054881530-152x114.jpeg

2010 Honda CR-V LX AWD Used Cars in West Springfield, MA 01089

Good Deal
$1,199 BELOW
CarGurus IMV of $8,987

Price: $7,788

Mileage: 107,235

Location: West Springfield, MA 01089

Average time on market: 20 days Certified Pre-Owned: No Transmission: Automatic Description: Used 2010 Honda CR-V LX AWD for sale - $7,788, 107,235 miles with Steel Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 3, 2019
Very nice sales man
Sep 19, 2019
They did contact me. But I had already purchased a car. Not much more to say. It was a nice gentleman that called. I said thanks for the call but already bought another car
Sep 4, 2019
Briarwoods
We went to test drive this, but only in town. The salesperson was very nice but could not get maintenance records on the vehicle though it was a 1-owner car bought new at another one of their dealerships and traded in at this one. She did offer to have it taken to my mechanic for inspection. It was a holiday so their shop was closed but I am waiting for the dealership's inspection report.
Sep 2, 2019
gosodipe
The screen on the car was broken and had a strong odor. But the sales associate was very nice! She took me for a test drive in a new car- and for a while I considered getting the a new Sport version- but in the end their price was too expensive.
Aug 1, 2019
GuruHQ96V
Good communication
0 people found this review helpful.
Jul 30, 2019
Everyone was really nice, very professional, & knowledgeable. It was a pleasant experience and I'd recommend them.
Jul 7, 2019
Drew5280
Both of the dealer reps with whom we dealt were very friendly and professional. The car was not in good condition, so we passed on it (and the photo was taken so as to put it in the best light), but the experience was painless.
Jul 1, 2019
Good initial contact but then no follow up when promised. Hard to re-contact.
2 people found this review helpful.
Jun 4, 2019
Andy was very knowledgable, honest, and helpful.
May 22, 2019
Jesus Navarro
Balise Hoda #1
0 people found this review helpful.
Apr 22, 2019
Chanel Saulter
Got the car I wanted, They were a great help and made sure I was happy. It was a long process and the were great though out the time was were together. I even got the car delivered to me to make it easier for me living in CT
Apr 21, 2019
good customer service and quick followup
Apr 11, 2019
Best experience I've had at a dealership. Salesman and business manager, both named Andy, made a competitive deal and went out of their way to make it as easy as possible. Highly recommend.
Apr 3, 2019
Miguel and Andrew were great. It was a pleasure to buy a car from Blaise.
Mar 22, 2019
GuruB3ZRF
The sales consultant was nice... placed a $500 deposit... but after sitting for sometime waiting to meet with the finance manager... to be told i will have to come back... gave me time too talk with family about the price of the vehicle... waiting for the $500 deposit to be return to me... check was cashed.. The vehicle is AWESOME... just can't afford the asking price.. hopefully it will be lower over time... its a wait and see now.. ..
2 people found this review helpful.
Mar 16, 2019
Very helpful
Mar 2, 2019
I had a great experience at this delearship. Masoud was very professional, knowledgeable, and patient. We showed up an hour before closing and he still took the time to answer our questions and show us the car. Julio helped us as well with a loan even with bad credit. I'm so happy I came to this dealership and would definitely recommend it to others. A million thank you's Balise Honda for my new car!!!
Jan 14, 2019
Mike1970251
Very fast response
Dec 31, 2018
No stars if I could .. sales manager was a complete jerk. Was interested in a car, came to look the next day and he sold it on group trade!!!! Worst experience ever, stay away!!
3 people found this review helpful.
Response from current dealership:
Customer was told that the vehicle was going to an internal auction and if the car wasn’t purchased it wouldn’t be available the next day. They assumed it was a sales ploy. They simply lost out on the vehicle because they kept trying to negotiate and the car truly was going to auction. The customer was even asked to leave a deposit but was unwilling. Their fault that they missed out on the purchase.
Dec 20, 2018
Acollins1916
Car already sold, they were still helpful
Dec 4, 2018
I was not able to get to the dealership but they were quick to get in contact with me.
Oct 1, 2018
I did purchase this vehicle. I thought it was certified, but it is not. Don’t know why not. When I went to get the car, found some scratches. They ordered touch up Paint, but didn’t offer to take it to their body shop. They were then going to give me one smart key. They said that was what came back with the vehicle. So under protest, they ordered me a key. The salesman realized tgat we were off to a rocky start. He said, when you bring it in for sticker and registration, leave the tank as empty as you can. I’ll fill it for you. That hasn’t happened. There is also a small chip in the windshield. I pointed it out, but no offer to do anything about it. So, though the vehicle had 14,130 miles on it, it’s price at $27,432.00 wasn’t a give away price. It would be nice if there was a follow-up customer appreciation call checking in. Perhaps a thank you note. I was impressed by Service Rep Colleen!
1 people found this review helpful.
Sep 28, 2018
Excellent customer service, friendly and accommodating!! Vehicle was clean & ready for test drive, back seat was missing a headrest-representative was not sure where it was but reassured me that it would be found or replaced if vehicle bought. Definitely would recommend dealer to my friends.
Sep 14, 2018
Went back and forth with rep from Balise on email after being told the car was still available. When I phones hours later to set up an appt to see it, I was told the car was gone.
2 people found this review helpful.
Response from current dealership:
Hi Diane we are sorry that this car was unavailable when you called back.  Unfortunately used cars are unique and in short supply unlike new cars which are in abundance.  Please accept our apology and if you see a car that fits your needs please don't hesitate to get back with us.  Thanks!
Aug 21, 2018
Responded promptly. Followed up in a timely manner. Ended up purchasing a different vehicle from another dealership. Would work with them again.
Jul 6, 2018
GuruWMVFY
I had a great experience at this dealership & I highly recommend buying a car here! Fred my sales person was awesome!
Jun 28, 2018
I made the 2 hr drive and they had the SSR parked out front. Met with the sales team got the deal done. Nice and friendly service
Jun 25, 2018
We talked by email, found I didn't want that vehicle, to much wear, they were fine to deal with
Apr 13, 2018
Mary-Warren Bartlett
I met with John and test drove a CRV. He was helpful, informative, and laid back. When we returned to the dealership we went over financial scenarios. I've wanted one of these vehicles for years and this model was great. I signed on to buy it that day.
Apr 7, 2018
vanessaolaechea
I did not buy the car here, but they contacted me quickly via email.
Mar 17, 2018
Terrible service. Vehicle had warning lights on and obviously not checked or serviced. Staff not helpful.
3 people found this review helpful.
Feb 23, 2018
I contacted Balise on line for a quote but in the meantime I went in person. I was planning to go to a few dealers to compare prices. I got the best deal at Balise. I found the email from Balise after completing the deal. The email quote was actually higher than the price I received at the dealership. Salesman was courteous and willing to compromise on price and accessories.
Feb 23, 2018
Guru5P2PS
They contacted me about this car fast, very friendly! Will recommend!
Feb 20, 2018
Not dissatisfied. I can't say the salesman was pushy! He was prompt in responding to my inquiry, stating that he wanted to help me get into the car I was interested in (and that it was still in stock). I wrote back that I was doing some on-line price comparison's and due-diligence regarding this make of car. I also explained that I don't finance cars and would likely buy it out-right. I thought I might hear back from him with some questions/suggestions on how he could help get me into the car was interested in. Nope. Never heard from him again. Apparently, the car has been sold anyway.
Jan 7, 2018
optochas
5
Good contact could not find Do a deal
Nov 29, 2017
Great
Nov 14, 2017
great deal friendly staff
Nov 3, 2017
Hassle free!
Read 19 old reviews
Aug 17, 2017
Would purchase from them again in future
Aug 16, 2017
Call was timely and informative
Aug 15, 2017
GuruDZPJL
Although we did not connect with the salesperson who responded to our inquiry and did not buy a car from this dealer, we did visit the dealership and the experience was positive.
Jul 16, 2017
The sales person was great and extremely helpful the show room and the location clean. Also there young manager was absolutely keen, pilot and trying to make me happy. Overall all it was a great experience.
Jun 12, 2017
The salesperson was very professional.
May 24, 2017
GuruPLZY
Liza the salesperson told me that she would keep me informed if any one else became interested in the car and she did not. After I secured my car loan and I set up appt to see the car, she called me half an hour later telling someone had just driven off with the car. I believe that they actually did not have the car in stock as they had posted in CarGurus.com. They are a complete hoax!
4 people found this review helpful.
Mar 31, 2017
Great experience dealing with these guys, the salesman and the finance guys were both very professional. I would recommend Balise to anyone!
Response from current dealership:
We're happy to hear that you've had such a great experience with us, Brian! Our staff works hard to go the extra mile for all of our valued customers. We sincerely appreciate your loyal business and hope to continue to serve you for many years to come. Safe travels!
Oct 6, 2016
Great experience
0 people found this review helpful.
Mar 21, 2016
Car I wanted was sold but they responded immediately.
Mar 10, 2016
A good experience. We ended up buying from here.
Mar 1, 2016
KittyCatSkuse23
They are super helpful and very willing to work with you!!
Sep 11, 2015
Balise was pleasant but didn't have the car color that I wanted.
Aug 30, 2015
Great
Dec 12, 2013
Great experience. Thanks Bought truck!
Jul 19, 2013
Very friendly and respond very fast.
Jun 9, 2013
They responded quickly, but, the car was already gone.
Aug 7, 2012
They were great. Got in touch right away. Followed through on calls. They would call if other cars came on their lot that were similar. Very helpful and not pushy.
May 4, 2012
My primary objection to this dealer was that when I arrived, after telling the Internet Sales Rep. that I was coming up there, not only was the vehicle I was interested in not ready for a test drive, the salesman could NOT LOCATE the car! After floundering around for about 20 minutes or so, they discovered that it was in the body shop having some "touch-up work done to the rear bumper." I never got to see the car, after driving approximately 50 miles each way to get there. They told me that it would be ready for a test drive on Wednesday (I was there on Monday). Based on my experience, they are a bit disorganized, but this is most likely an unusual event, so I will not grade them down too far. Everyone was friendly, and the salespersons were very apologetic for this foul-up.
Apr 16, 2012
The salesman responded to my email in 3 days. She was VERY rude in her response. I did not purchase my vehical from that dealership!
1 people found this review helpful.

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