Lundgren Honda of Auburn

Certified Used Dealer, Internet Certified, Customer Appreciation
Days

163 Washington St
Auburn, MA 01501

Sales: (508) 439-4868

Service: (508) 832-6200

Today 9:00 AM - 6:00 PM
(Closed Now)
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2015 Honda CR-V LX AWD Used Cars in Auburn, MA 01501

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All reviewers have been verified to have contacted this dealer – Learn More
Aug 5, 2017
I was immediately contacted and was politely advised that the vehicle had been sold.But if the deal fell through the would contact me.
Is this review helpful? Yes | No
Jul 29, 2017
Got back to me fast alerting me the vehicle was sold. I am appreciative of the honesty and quick response.
Is this review helpful? Yes | No
Apr 6, 2017
Took a long time for dealer to do a regsituation transfer. Over 2 days. I was not informed it was not ready until I was on my way there, an hour long trip. I took the car but had to go back to get registration the next day. Total 4 hrs back and forth. Sale was smooth, good marks for sales lady Laura.
Is this review helpful? Yes | No
Feb 4, 2017
Met Dwayne on time. He was excellent to work with, very well informed. So I brought a car. will look forward to working w/ him again.
Is this review helpful? Yes | No
Jan 13, 2017
As soon as I emailed that I was interested in looking at the Pilot, I received an phone call. We went down and that weekend we had a deal. Great communication, professional personnel. I have already recommended two people to also visit Lundgren! Thanks Len!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 27, 2016
Etibarlis
Really good place
Is this review helpful? Yes | No
Oct 11, 2016
Quick email reply, truck had to many miles for the price compared to others for that year.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Lundgren Honda of Auburn:

Thank you for your feedback, Sue!  We're glad that we provided you with prompt service.  If you would like us to show you any of the other trucks we have in stock, please let us know!
Aug 7, 2016
Problem with the vehicle that I was looking at. The internet Sales person stated that she would look at the vehicle before I took the hour drive down to the dealership. After arriving the car was visibly damaged and I wasted my time.
6 of 6 people found this review helpful.
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Jun 18, 2016
Was unwilling to negotiate price online and imposed unwanted warranty.
6 of 6 people found this review helpful.
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Apr 12, 2016
Didn't have a vehicle i was interested in
1 of 1 people found this review helpful.
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Mar 25, 2016
Great costumer service . I purchased the car , all process was fast (around 2 hours) , they delivered the car to my house and emailed me to follow up after a week . Brittany was really helpful and even called me for details after I purchased the car in her day off . I whould recommend the dealership to anyone . Overall really good experience and no pressure or hiding facts about the car .
1 of 1 people found this review helpful.
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Mar 19, 2016
The dealer email me back very quickly and seemed genuinely interested in my business I would recommend them
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Mar 11, 2016
Great customer service
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Feb 7, 2016
I had a good experience and took a test drive.
Is this review helpful? Yes | No
Jan 10, 2016
I was met by a different person I had originally had contact with. Mike was very thorough and nice.
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Dec 25, 2015
Great!
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Read 22 old reviews
Oct 28, 2015
Good nice people to deal with
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Oct 26, 2015
Every car I have owned since 1998 is from Lundgren Honda in Auburn, MA. Great service and buying experiences for the entire time.
1 of 1 people found this review helpful.
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Oct 19, 2015
jlertora
5
Lundgren contacted me the same day I submitted my interest in a vehicle. I made and appointment and went to see the car I was interested In. I was disappointed when I saw the car because of the condition of the exterior. Lundgren said they would take care of it and it wasn't an issue, but for me and my money it surely was an issue. I will keep looking.
3 of 3 people found this review helpful.
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Oct 13, 2015
They were very good to deal with. I didnt end up buying a car through them, but when I do buy another vehicle I will definitely be considering them first.
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Sep 21, 2015
No going back and forth on the price. Helpful with getting financing. Delivered car to my house. Clear communication by text when getting car insured through the dealership. Fair price. Transparent on vehicle history, including recent bodywork. I highly recommend them.
1 of 1 people found this review helpful.
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Jul 21, 2015
Didn't have what I wanted. No email correspondence which was unfortunate.
Is this review helpful? Yes | No

Response from Lundgren Honda of Auburn:

Good Afternoon,
I am Michael G Meyer and I am the Internet Director for Lundgren Honda. Please feel free to contact me directly at 508-749-4227 or mmeyer@lhonda.com so that we can discuss this.  If we have a broken process i would like to fix it. This is not our business practice and we strive to go above and beyond for our customers. I look forward to hearing from you.
Michael G Meyer
Jun 29, 2015
no car available, drove there twice and both were sold
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Lundgren Honda of Auburn:

Bob,
I am very sorry for this Experience as it is not what we strive for here at Lundgren Honda. Please feel free to contact me so that we can further discuss issue. Michael G Meyer Internet director Lundgren Honda.  508-749-4227 or email mmeyer@lhonda.com
May 21, 2015
Army77
Horrible experience. Went there at 1130 in the afternoon and no one helped me. I then set up an appointment to make sure i would be helped the next time. Upon arriving, they showed me the vehicle i was interested in but the price was higher than all the listings i had seen from three different sites. He assured me that it would not hinder us from making a deal. After a pleasant test drive, the fun was over. They were not happy that i was not going to finance through them, they offered me $17 dollars less than my payoff on my trade and claimed they were helping me out. They then did not budge on the higher price in question, and scoffed at the fact i would think they would lower their price. He then stated i could go to another dealership and feel all warm and fluffy that another dealership lowered their price. I then said something not so nice to him and left the building before i said anything worse. I went to Herb Connonly Acura in Framingham where they gave me excellent service and worked out an awesome deal with me. Go to Herb Connolly Acura and save yourself the trouble of dealing with the people at Lundgren.
3 of 3 people found this review helpful.
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May 17, 2015
Never had to go there but they did respond.
Is this review helpful? Yes | No
May 9, 2015
dealer responded but was unable to give a price on the vehicle.
Is this review helpful? Yes | No
May 1, 2015
They were good about follow up. But ended up buying elsewhere for convenience
Is this review helpful? Yes | No
Feb 28, 2015
glo11
Didn't bother going to the dealer, they said there was no negotiating on price.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 18, 2015
Car wasn't what I wanted but they were very informative helpful and courteous.good follow up.
Is this review helpful? Yes | No
Jan 27, 2015
I felt so comfortable. The atmosphere in the showroom was like being at a good friend's house. I had personal and professional service.
Is this review helpful? Yes | No
Jan 4, 2015
did respond quickly but I had already purchased a vehicle
Is this review helpful? Yes | No
Dec 14, 2014
Dealer was very helpful in trying to assist with my process.
Is this review helpful? Yes | No
Oct 29, 2014
The best dearlership I have been to in a long time. Sales person was great to with.
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Feb 11, 2013
Very agressive although not unpleasnt
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Jan 5, 2013
Dealer responded.
Is this review helpful? Yes | No
Aug 26, 2012
great customer service
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Aug 19, 2012
Car wasn't in great shape but we ended up buying a different car from this dealer. Be warned: it's a no-haggle dealership. Cars are marked up accordingly.
Is this review helpful? Yes | No
Jul 23, 2012
Bob Waite was fantastioc to work with. He understood my budget based on a number of items on the homefront and was able to come up with a good used vehicle that met what I could afford. He was also a real gentleman and someone who I could trust
Is this review helpful? Yes | No

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