Lundgren Honda of Auburn

Was unwilling to negotiate price online and imposed unwanted warranty.

Didn't have a vehicle i was interested in

Great costumer service . I purchased the car , all process was fast (around 2 hours) , they delivered the car to my house and emailed me to follow up after a week . Brittany was really helpful and even called me for details after I purchased the car in her day off . I whould recommend the dealership to anyone . Overall really good experience and no pressure or hiding facts about the car .

The dealer email me back very quickly and seemed genuinely interested in my business I would recommend them

Great customer service

I had a good experience and took a test drive.

I was met by a different person I had originally had contact with. Mike was very thorough and nice.

Great!

Good nice people to deal with

Every car I have owned since 1998 is from Lundgren Honda in Auburn, MA. Great service and buying experiences for the entire time.

Lundgren contacted me the same day I submitted my interest in a vehicle. I made and appointment and went to see the car I was interested In. I was disappointed when I saw the car because of the condition of the exterior. Lundgren said they would take care of it and it wasn't an issue, but for me and my money it surely was an issue. I will keep looking.

They were very good to deal with. I didnt end up buying a car through them, but when I do buy another vehicle I will definitely be considering them first.

No going back and forth on the price. Helpful with getting financing. Delivered car to my house. Clear communication by text when getting car insured through the dealership. Fair price. Transparent on vehicle history, including recent bodywork. I highly recommend them.

Didn't have what I wanted. No email correspondence which was unfortunate.

no car available, drove there twice and both were sold

Horrible experience. Went there at 1130 in the afternoon and no one helped me. I then set up an appointment to make sure i would be helped the next time. Upon arriving, they showed me the vehicle i was interested in but the price was higher than all the listings i had seen from three different sites. He assured me that it would not hinder us from making a deal. After a pleasant test drive, the fun was over. They were not happy that i was not going to finance through them, they offered me $17 dollars less than my payoff on my trade and claimed they were helping me out. They then did not budge on the higher price in question, and scoffed at the fact i would think they would lower their price. He then stated i could go to another dealership and feel all warm and fluffy that another dealership lowered their price. I then said something not so nice to him and left the building before i said anything worse. I went to Herb Connonly Acura in Framingham where they gave me excellent service and worked out an awesome deal with me. Go to Herb Connolly Acura and save yourself the trouble of dealing with the people at Lundgren.

Never had to go there but they did respond.

dealer responded but was unable to give a price on the vehicle.

They were good about follow up. But ended up buying elsewhere for convenience

Didn't bother going to the dealer, they said there was no negotiating on price.

Car wasn't what I wanted but they were very informative helpful and courteous.good follow up.

I felt so comfortable. The atmosphere in the showroom was like being at a good friend's house. I had personal and professional service.

did respond quickly but I had already purchased a vehicle

Dealer was very helpful in trying to assist with my process.

The best dearlership I have been to in a long time. Sales person was great to with.

Very agressive although not unpleasnt

Dealer responded.

great customer service

Car wasn't in great shape but we ended up buying a different car from this dealer. Be warned: it's a no-haggle dealership. Cars are marked up accordingly.

Bob Waite was fantastioc to work with. He understood my budget based on a number of items on the homefront and was able to come up with a good used vehicle that met what I could afford. He was also a real gentleman and someone who I could trust