Toyota dealerships near me (Watertown, MA)

A+

He’s was very responsive and helpful I just decided to keep my vehicle

Service was extremely good, very upfront and transparent guys.

they are good information on the vehicle Im looking for .

Really bad communication skills, I am still waiting for this dealership to finish the whole registration process for my newly purchased vehicle and I can't get a hold of anyone there

Bought the car. Straight forward transaction

Was close communication with a salesperson regarding this vehicle, had an appointment to look at the truck Saturday morning when they opened. Ended up taking a deposit before I could get down there. Haven’t reached out once since the truck sold to check in and attempt to earn my business on another vehicle where other dealerships have.

This was one of the worst dealership experiences I have ever had. I went to the dealership and took the Car for a test drive and decided to buy the car. Since we had never bought a car in Massachusetts there were a lot of issues we had to go through which is a state problem not a dealership issue, but the dealership made it as difficult as possible. Everything communication that had to happen after the car was bought had to go through the sales person we bought the car from. He would then text us but never call us for answers and when we had questions he did not have answers. It would have been way more effective to have the person who needed information give us a call versus always using a middle man. I will never buy a car from them again.