RAM dealerships near me (Newark, DE)

We had driven almost an hour to do a test drive with a Sorento 2019 EX (VIN: 5XYPHDA5XKG451667) priced at $18,976. That car had such a bad smell that we could not buy it and did not even do the test drive. I would have expected that they would inspect cars telling customers about the conditions before making them drive an hour for a test drive. Our sales rep did his best to offer us other suitable cars and we did a test drive with a BMW X1 and a Kia Niro. Both cars were offered as available. After the test drive my wife and I were having a short (5 min max!) discussion while he was heading back to the office. We opted for the X1 and wanted to buy it right away but suddenly the car was gone. Sb else had taken it that very minute for another person for a test drive. The others were not even there! Even talking to their General Manager but this did not help. He said that was the internal processes. Thank you for not selling the car to us despite being first in line.

Perfect 5stars

Great staff

Bs told me they were going to give me 43000 too 45000 for my 2023 Grand L Alltitude then when I get their they were trying give me 11/ to 13 percent when I have a 730 credit score so nexe they were only trying to give me 32550 because it was beginning off the month too a hr ride for some old boy net work bs should just have a Jim Crow sign out front

They reached out to by phone and email ,very courteous And did follow up nice people

My husband thoroughly looked over the suburban, it looked pretty good. Then we test drove it for about 30 mins. The drive was great, but when we got back my husband again looked over the vehicle thoroughly and found an oil leak under the car. Apparently the dealership had their techs look at it again and noted that there was no leak. Later on in the week we had our son, who is a mechanic, test drive the vehicle and inspect it. He test drove the car longer than we did and found that the engine was shaking a bit and the check engine light came on. Again, the techs said that they did not experience the same thing. We decided not to purchase the vehicle.