Dealerships near me (Minooka, IL)

Very good!

Great dealership. Fabulous used car purchase experience from beginning to end. I highly recommend Hawk Subaru.

Great response from Ray at the dealership. Keep it up!

Can't put lower than 1 star. Spoke to them several times and made an appointment to see their truck on a Saturday morning at 11:00. Confirmed Friday night that it was still available and after a 2 hour drive we arrived right on time only to find that my salesman was too busy for me. They seemed shocked and put out that I had a trade. After leaving us sit for 20 minutes they came back and told me they already received three (3) "small" deposits on the truck but implied that I could put down a deposit as well. Almost as if my deposit was bigger than the other 3 that I'd jump to the top of the line. Unethical, shady practice with no consideration of my time, mileage and fuel. Maybe someone will argue that accepting multiple deposits is becoming standard practice now and so be it if that's true, but what kind of dealer chooses not to mention these deposits to a prospective buyer coming from a distance??

I was contacted by phone within an hour of my inquiry. The salesman was friendly and knowledgeable about the car that I asked about.

I called and sent a message that I was interested in the van and was told it was sold. On Thursday 2/15/2024 I received a call as I was pulling into another dealer to pick up a new cube van telling me that the van was still there. I probably would have bought this van!

I messaged them through the CarGurus app asking them when they were going to post pictures of this vehicle it was 27 days and no pictures have been posted yet got back a response from a woman in customer service telling me they were all backed up and posting pictures would happened soon, I responded with yeah it would take like 5 minutes with a cell phone you had it for sale on here for weeks but no pictures got back it is not for sale we do not sell vehicles till they have passed our extensive inspection. We will let you know when it's for sale and when the pictures are available. I've heard nothing back since and the pictures I think there's one.of them I'm not sure they're that vehicle though but it said clearly for a while now in their ad that all inspections were done they just aren't much for posting pictures and I'm just not much for going down there and looking without pictures I'm handicapped and it's hard for me I explained that to her too. That's all I know.

Nobody stepped up to help us when we walked in. We wanted to see the Acadia. They brought us a busted up truck on a flat tire. We left without driving the car. We had to ask the salesman for his name. It seemed like they didn't want our business, so they didn't get it!