Ford dealerships near me (Albany, CA)

Great service

He is a very good manager

Contacted dealer to make an offer Monday 12/08 Dealer responded Monday 12/08 at 4PM I responded Monday 12/08 after hours at 9PM with detailed offer expecting response next morning. 12/09 morning no response 12/09 2PM I texted requesting a follow up. 12/09 607PM dealer responded “unfortunately this vehicle has sold. I have a GMC Yukon…might that interest you?” Of all the internet sales teams I’ve dealt with, this was one of the worst experiences. Didn’t receive any calls from them…

So far so good

I’ve purchased a lot of cars over the years and have never received customer service from sales men to sales manager to financing department. I will always call Bashir and Fremont Ford for all my car needs.

I live in Stockton and drove all the way to Petaluma expecting to see the vehicle listed.. my current car was gonna be a trade in… I spoke to the dealer twice before leaving Stockton ( 1 hr 49 minutes away- driving a V8 which uses a lot of gas )… just to get there and not be greeted … and than to be told the TRUCK WAS SOLD …but they still wanted to appraise my Camaro … didn’t have the decency to let me know before coming all the way there .. basically lied !!! Will NEVER DO BUSINESS HERE

Great dealer and its staff

Ron DuPratt responded very quickly Debbie and Heather were awesome they help me get approved in no time and helped every step of the way now I’m in my dream car and couldn’t be happier