Towne Ford Sales & Leasing

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Internet Approved, Blue Oval Certified, Quality Checked

1601 El Camino Real
Redwood City, CA 94063

Sales: (855) 261-6841

Service: (650) 366-5744

Today 10:00 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
May 30, 2018
Very professional and attentive sales staff. Communication was prompt and thorough. I would definitely recommend Towne Ford to anyone for their next automotive purchase.
Sep 30, 2017
My experience with Towne Ford was disappointing. First, the car was made available on their site a full week before they even obtained the car; but they didn’t seem to want to tell me they hadn’t received it yet. Then they told me I should drive out to check out the car after they received it because they said they would otherwise send it to auction. But before I got there to check out the car, they neglected to tell me that I couldn’t test drive it. The car had some cosmetic rust that I wanted to have looked at by an independent mechanic or body shop to assure that the problem wasn’t something bigger, but they refused to accomodate that request. Instead they offered to fix the damage for $900 but said they wouldn’t guarantee their own repairs, when I told them that seemed fine but that I wanted a second opinion about the repairs they simply took the car off the market and sent it to auction.
0 people found this review helpful.
Sep 18, 2017
Excellent service from Towne sales personnel. Low key, friendly and efficient. I bought the truck.
1 people found this review helpful.
Aug 1, 2017
Shagtera
Awesome
1 people found this review helpful.
Jul 7, 2017
Kevin was very helpful. He kept in touch with me as to the progress of the servicing of the truck. Overall, pleased with the service at Towne Ford.
1 people found this review helpful.
Dec 23, 2016
Habibi was exceptional kind and helpful. He drove the car all the way to my mechanic in Grass Valley. The car was in great shape. I am very happy with the car.
1 people found this review helpful.
Dec 21, 2016
Tom was great and very informative.
1 people found this review helpful.
Dec 11, 2016
Purchased this great vehicle below listing price.
1 people found this review helpful.
Oct 2, 2016
The customer service was excellent.
1 people found this review helpful.
Sep 15, 2016
Eliseviebrock
I would not buy a car here. They are very willing to SELL you a car but if you aren't in agreement with their terms, their attitude changes. if this is how I'm treated before I purchase a car, I can only imagine what it would be like afterwards. No thanks.
4 people found this review helpful.
Read 24 old reviews
Jun 20, 2016
Very good price, right away
1 people found this review helpful.
Jun 13, 2016
Good
1 people found this review helpful.
Apr 22, 2016
Advertised low price then claims price is 2500 more
4 people found this review helpful.
Apr 17, 2016
I was on my way into town to buy a car I had already been approved for and they sold out from under me. Did not return my phone calls even when o asked to speak with a manager. Horrible customer service. Horrible.
3 people found this review helpful.
Apr 11, 2016
The person I talked to prompt and informative
Apr 11, 2016
Great
Mar 28, 2016
Good costermer service
Mar 26, 2016
Responded quick
Jan 28, 2016
Dealer did respond. Asked him to notify me if price went down. I would rate him a 4 star for prompt call return.
Dec 14, 2015
responded as needed, very easy to deal with
Nov 8, 2015
bolobar
5
Good transaction. People were a little more laid back than the usual dealership. Dealer replied promptly and car was as advertised.
1 people found this review helpful.
Oct 1, 2015
Very friendly and helpful staff. Good service, very flexible and just a pleasant dialogue throughout the entire process. I can highly recommend this dealership.
1 people found this review helpful.
Apr 12, 2015
Typical dealership. Nothing new
1 people found this review helpful.
Mar 16, 2015
Feb 20, 2015
AngelOrtega
Attentive. Very responsive
Jan 26, 2015
Danellco32
I had a great experience!
Jan 12, 2015
very persistent
Dec 29, 2014
Vinne
80
They wanted to make a deal. Prices just a little too high.
1 people found this review helpful.
Aug 29, 2014
The staff were responsive and easy to work with.
Aug 26, 2014
Awesome...very nice people..
Aug 3, 2014
I ended up buying here and just really had a great experience especially for a used vehicle.
1 people found this review helpful.
May 28, 2014
I saw a 2013 Fusion at 11248 miles for $18.888 and contacted them. The sales rep called me and sounded like a nice guy. I was to go there following week to see if we can make a deal. Just before I was to go there the price jumped to $19.998. When I called why the price jumped, his reply was "because our used car sales manager has decided to put brand new tires on it. We are in the business to make profit". New tires on a car with only 11000 miles? He thought the car would sell during the Memorial day weekend. Needles to say they lost a ready customer with approved credit. I bought a blue 2013 Fusion with eco boost with 3500 miles and $18.500, in same week in Petaluma. They still have the car in their lot. What does that tell you about management?
1 people found this review helpful.
Jul 28, 2013
So far they have been helpful, I found a nice car, still waiting on them to find financing, Brandy was really helpful, Jorge is the on a 9000 wnsalesman, he knew a lot about the car, but kept asking me to put more down
May 6, 2011
Did not buy at this dealership. They were prompt on returnig call and info
1 people found this review helpful.

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