Fremont Ford

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Internet Approved, Blue Oval Certified, Quality Checked

39700 Balentine Dr, Newark, CA 94560
Map & Directions

Sales: (888) 714-0146

Service: (888) 713-4877

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Mar 2, 2017
leavit2
David Valencia the salesman did a very good taking care of us when we purchased a car from Fremont Ford. Service was fast and complete. Thank you.
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Feb 21, 2017
Mustafa really went the extra mile to try to make this work
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Sep 20, 2016
Very nice, emailed me and called me; but not pushy at all. Very good experience! I liked getting the updates every day, too. Things have changed and I am no longer in the market for an MDX. Thanks!
1 of 1 people found this review helpful.
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Jul 17, 2016
kanojoe
Via email, I inquired twice about how much they were asking for a used vehicle they were listing here. Their reply was that I had to call and speak with the internet sales manager. Absolutely no reply to my simple question. I'm sure they just wanted to get me on the lot. Oh well, I went elsewhere and purchased from a dealer who was more willing to answer my questions rather than insist on applying their sleazy sales techniques.
1 of 1 people found this review helpful.
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Jun 10, 2016
The dealer did contact me but the whole experience was very unsatisfactory. I found the car that I wanted on their website, talked to the salesperson Chris who confirmed the specs. I then submitted my credit application online and he sent me an email confirming that I was approved and the down payment, monthly payments, length of loan etc. I then emailed him back stating that the payments were a tad high and if he could lower them. He said he would try and then never emailed or called me back. I then received an email from the dealership Desk Manager the next morning with a different monthly amount that was a $100 more than what I was even approved for. I emailed them back asking what was going on. No response . Then I called the Desk Manager Antonio who told me that Chris did not actually get the approval. I was totally perplexed and annoyed at that point because I knew then and there that they are trying to make me pay more. After several more phone calls Antonio says that he cannot get me even the initial car that I wanted as my pay stubs don't match my credit application. It matches exactly and when I explained that he didn't know what to say. They then want me to come down to the dealership to negotiate which I refuse to do. I even have my Administrator then call the Manager Abbas who is even more manipulative. He states that I have been misstating facts on my application and the bank won't approve me. He cannot explain how though? Finally he says that he can get me approved for a brand new Ford today if I come in. I am like - How can you get me approved for a brand new Ford if you cannot get me approved for a used one? This place is a huge rip off. Stay Away!!
1 of 1 people found this review helpful.
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May 11, 2016
Great service from Jhimbo
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Apr 21, 2016
Buying experience with David Valencia was excellent.
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Mar 20, 2016
These are nice people and the Internet manager and I had a wonderful conversation about this car.
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Mar 15, 2016
The dealership sent me an email reminder and phone call yesterday about my appointment to meet with them. I had planned to drive (at least an hour) to the dealership tomorrow to test drive and probably purchase the vehicle. I happened to be able to leave earlier than I had thought and as a courtesy decided to call to let them know. They proceeded to tell me that the car had been sold. I would have made the long drive and wasted at least 2 - 3 hours hours if I had not called. When I asked why nobody had called me I got no answer. I had to give them 1 star because there was not a selection for NO STARS!!! VERY unprofessional to say the least and I will certainly tell my friends about my experience.
2 of 2 people found this review helpful.
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Dec 11, 2015
Excellent staff and great service! They walked me through everything and I ended up with my dream car at an affordable payment rate. Good work guys!
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Dec 1, 2015
I call them several times to make sure the has the what I want and they confirm me it has, but the truth it doesn't. They play games to push people to buy
1 of 1 people found this review helpful.
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Nov 23, 2015
Arrogant finance manager. He lied about flawless condition of vehicle, said vehicle was garage kept. When I pointed out the key scratches on passenger door, he replied, Well we're not going to do anything about it. I decided to purchase from another dealership.
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Jul 23, 2015
Everything was great
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Jul 7, 2015
dnkb
Overall nice guys to deal with, no haggle. They were a bit busy that day but I was out of there within 5 hours with a new car.
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May 30, 2015
Very nice folks. Loved the car but opted for another at a different dealership. Make sure you know the name of who you are working with because the sales staff are like locusts when you enter the lot. In all fairness, I bought a new 1991 Ford F150 at this dealership once and got a fantastic deal. I sold the truck a year ago. Best ruck I ever owned.
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Old Dealer Reviews

Mar 9, 2015
The staff was wonderful! Got exactly what I wanted and they made it really easy!
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Jan 16, 2015
David Valencia is a professional
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Jul 16, 2014
Particular car was sold and they informed me which was acceptable.
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Apr 21, 2014
Good
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Feb 17, 2014
No pressure salesman, finance mgr got me the best interest rate.
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Nov 23, 2013
I worked with quite a few of their staff as I was looking for the best deal and also needed to ship out of state. They were very helpful without being pushy
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Oct 3, 2013
Poor sales representation.
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Aug 27, 2012
Would not give me a straight answer on the phone, insisted I stop by. I had very limited interactions with them though, mostly because I live far away and made a purcahse before getting there.
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