Bill Brandt Ford
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Internet Approved, Blue Oval Certified
8100 Brentwood Blvd
Brentwood, CA 94513
Sales: (888) 891-5281
Service: (888) 887-9647
Today 9:00 AM - 7:00 PM
Brentwood, CA 94513
Bill Brandt Ford8100 Brentwood Blvd
Brentwood, CA 94513
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Jul 14, 2018
Jun 19, 2018
Best dealer experience ever! Knew their car, generous with information, courteous, and a pleasure to deal with. Bought the car!
Jun 16, 2018
Jun 8, 2018
Very honest and helpful I got a very good deal and I love my explorer Met with the owner he’s very down to earth person I will recommend this dealership to my friends Thanks
May 27, 2018
Very pleasant experience they are making all their effort to meet your customer satisfaction. Over all a great buying experience very thorough in all phases of purchasing a vehicle.
May 19, 2018
I emailed them about a 2016 Altima, they got back to me right away, I asked for discount on cash deal, and they said their prices are fixed, so I bought a new car instead from different dealer. Great response time.
May 15, 2018
Art is amazing to work with
May 10, 2018
Great customer service!
May 8, 2018
I had a great experience with this dealership. They contacted me right away. The car I was interested in had been sold but they sent info on similar cars in their inventory and I came in to test drive a few. I was so happy with the selection that I purchased my car that day.
May 4, 2018
May 2, 2018
Great guy, prompt reply. Did not end up buying the car, still looking around to find the perfect car for me.
Apr 29, 2018
This place it's great and prices are reasonable. I got my.muatang here with the help of Fernando and Nick. Great guy and not pushy at all like other delaers. They let you test drive the car you want, show you what else they have.
Apr 27, 2018
Great contact person very prompt ‘!! Will contact soon tks thanks again
Apr 25, 2018
Special finance person doesn't understand how UI and SID are under thecEDD dept. He is condescending and rude.
Apr 20, 2018
Fast response to my inquiry. Very helpful
Apr 19, 2018
In a 100 miles radius, this dealership respond time , is the best and don’t forget so far the best price .
Apr 12, 2018
Apr 12, 2018
Very prompt in responding to my inquiry. Friendly staff on the sales side and the finance department. Staff was very knowledgeable about the car. There were some scratches on the bumper and we negotiated a solution to fixing them. Overall, very good dealership to work with.
Apr 12, 2018
Hector called and advised me that the vehicle was sold. He told me about one that would fit my budget better. I am still scratching for said truck.
Apr 7, 2018
This dealership was dishonest they claimed to be giving me a savings and then tried sneak back in on the back side.they tried to charge me 799 for LIC and title and 299 for some made thing. I'll never deal with them again
Apr 5, 2018
They were very responsive and listen to exactly what I needed and responded appropriately. And not feel that they were pushing or doing this hard sale job. I appreciate that. He also offered to search for other vehicles and call me in the future.
Mar 30, 2018
We were in contact for almost all day ... but could not reach an agreement, and the link to do the online application would not work, So I took it as a sign and dropped the idea ... besides I love my truck, she is in great condition and is beautiful ... so I will wait till it feels right. but Jason was friendly, via the txt contact we had.
Mar 26, 2018
Mar 22, 2018
Ended up buying the car. Good service, the right price, non negotiable.
Mar 17, 2018
They were very professional and responsible
Mar 15, 2018
Mar 14, 2018
The original truck had sold by the time I got to the dealership. Corey and Art found the exact same truck at the price they quoted me. They had new truck at dealership the next day. I came in the next evening paperwork only took about 1.5 hours and I was on my way. Best buying experience in my 50+ years. Thanks guys great service and great truck.
Feb 28, 2018
Quick response sold the car before I could get there
Feb 14, 2018
What a bummer! We found a great deal on the vehicle we were looking to purchase so the hour plus drive seemed very worth it. Especially after contacting the dealer, where they reassured me the car was in great condition and would be ready for us to drive and buy when we arrived on Sunday. Upon our arrival, the car had just returned from Napa, being used as a demo for the owners. We were so disappointed to find a filthy car, reading of cigarette smoke, and in much worse wear then had previously been disclosed. When we conveyed our feelings about not being very interested, we were merely dismissed and told more cars would be coming in later. They didn’t even try to capture our business! In a lot full of cars, they couldn’t even try to sell us one? Lame. But that’s ok, the next day we ended finding a much better vehicle, more money but I guess you pay for the experience. In my opinion, this place isn’t worth a drive.
Feb 10, 2018
Feb 4, 2018
Car was as advertised & I bought the car last month through Corey of BB Ford. Corey was open and honest.... Bill Brandt Ford dealership also did a good job of providing info on the car which included car fax, a multi point inspection on the car. & repairs they completed on the car... Hope this review was helpful!
Jan 28, 2018
Bought the car and got a great deal! Staff was a pleasure to deal with!
Jan 22, 2018
Over charged me and told me there was nothing wrong with truck and one I purchased I stared finding stuff that was wrong with it didn’t want to match my trade in offer from other dealers didnt even wash or clean the car when I purchased overall the charged me as a new car wen up 28 k on the price extremely not pleased with this dealer recommend not doing business with them
Jan 15, 2018
Great deals at this dealer but they are still a dealer and if you play your cards right you'll be happy.
Jan 14, 2018
Hidden charges. Hidden charges. Hidden charges. 1st they sneak in a $3000 warranty that I didn’t want, then they sneak in a $500 VIN etching/sticker thing that you can do yourself for $25, then they charge $900 for Gap insurance that you can get from your own insurance company for $100 - $200. I tell them I don’t want the warranty and they say ok. But then when the contract still has it on there. I tell them not to include the VIN etching and they say they have to, because they do it to all their vehicles. I say if it cannot be removed, it should be included in their advertised price. Every time I see a document, the numbers keep changing. I don’t trust these guys as far as I can throw them.
9 people found this review helpful.
Jan 1, 2018
dealers were quick to write but slow to negotiate.
Dec 12, 2017
Worked with Jason & he is AMAZAING.
Dec 7, 2017
Dec 4, 2017
During purchase I caught $ mistakes on tithe contract twice.... after the purchase follow up service, rude and very impatient with my questions......
Nov 27, 2017
Bad experience. The guy just kept wanting me to drive to Brentwood and never wanted to answer any questions about the vehicle. I really don't think they actually had the vehicle that was posted.
Nov 1, 2017
They did contact me and set up a test drive for Monday the 30th of Oct. I decided to drive there on Saturday instead and that sold the vehicle.
Oct 28, 2017
Great help to make sure they did all they could to help me get the vehicle I wanted .
Oct 21, 2017
The guy that was e-mailing me was prompt in answering my questions but he was super annoying and pushy with his "can you come in today" "let's schedule something for today"... We decided this wasn't the dealership for us, if this is the sale tactic now what would actually working face to face be?
Oct 20, 2017
Very professional. Thank you.
Oct 8, 2017
Bill Brandt Ford was professional and easy to work with. Purchasing the car was quick and easy, and I highly recommend them.
Oct 7, 2017
They contacted me right away. Although I didn’t purchase a vehicle from them, I would recommend them to anyone. Great customer service
Oct 4, 2017
I was called the next day, given info, provided names of sales rep. Very friendly
Sep 19, 2017
actually bought a new one here instead
Aug 30, 2017
Bought a car from Bill Brandt
Aug 12, 2017
Nice people. Good deal. Great service.
Aug 10, 2017
Great, response back..plus there prices on their used vehicles are Amazing .verses santa clara county...
Aug 10, 2017
Aug 4, 2017
I received an email and a call from them. Great customer service
Jul 25, 2017
Jason Campos was very nice and worked with my schedule.
Jul 25, 2017
Jul 20, 2017
Dealer very responsive and really tried their best to help us.
Jul 19, 2017
I asked dealership if they had the two cars that I was looking at. The dealership stated that they had both cars and were available for purchase. I advised dealership that I would be there in two hours to check out both cars and I would purchase one. I arrived and dealership advised that one car was on hold and was no to be sold. That was the vehicle I intended to purchase. I drove home with all mt cash in my pockets. I wish they would have save my time and told me the car was not available. It was over an hour drive there one way. I know I will never buy a car there because they wasted my day. So sorry for bad review, but hopefully you will do better next time.
17 people found this review helpful.
May 31, 2017
Slow response to emails and never returned my phone calls. I purchased at another dealership.
May 30, 2017
Met a nice salesman named Corey. But when I pointed out the broken windshield he went to his finance manager to show him so that they could make it right. But the finance manger walked back in from looking at it and said " its fixed, we are not fixing it anymore". they filled the hole with some putty looking stuff. and it had 2 crack lines going in opposite directions.
10 people found this review helpful.
May 23, 2017
Correy was prompt in responding to my request and emailed me all the information I need.
May 12, 2017
Easy. The people were nice and helpful.
May 10, 2017
They emailed and called, even followed thru with a second call. We did not visit as we found another car, but excellent response and very professional.
May 9, 2017
The vehicle was gone before I could go down there. They went and physically checked and called me back right away, even though the computer showed it as sold.
Apr 28, 2017
Great customer experience. Nice and friendly service from all departments. Price was fair. Only thing was the car wasnt detailed before I looked at it.
Apr 18, 2017
I had been working with the internet manager when the price was at $26K+ and tired to negotiate the price to a lower price, but he would not negotiate, last night the price went down to the price range and I e- mailed first to see if the vehicle was available and I called number on CARGURU and spoke to Chris at 925-437-8075 to see if the vehicle was still available at this new price($24,698). He let me know that the vehicle was still listed at higher price and would check with dealer manager and call me back. he called and l/m and I called him back and Chris told me that the internet price listed was a mistake and that the vehicle was still priced at $26,167. Not very happy that in writing this review several hours later and the internet price on CARGURU still shows $24,698. :(
11 people found this review helpful.
Mar 31, 2017
Good customer service. sales representative Corey responded to each email and phone calls. Dealer was willing to bargain price.
Mar 1, 2017
Finally after 3 requests and 5 days later called and left a message.
Feb 4, 2017
Jan 31, 2017
Corey from this dealer sent me e-mails, texts and phone calls. Very pleasant to communicate with him via text, e-mail and by phone. I was able to get the vehicle in town without having to drive to Brentwood.
Jan 30, 2017
This dealer responded to my vehicle inquiry in a timely manner.
Nov 25, 2016
Jason, was great to work with..
Nov 19, 2016
Nov 15, 2016
Got a good car for a great price and received great customer service from Cris.
Oct 16, 2016
The initial. salesman did not seem that knowledgeable but thru a past business connection we contacted the owner and were very happy with the deal and the service
Oct 5, 2016
Jeff was very helpful!
Sep 18, 2016
The sales people are extremely rude, including the finance guy. I bought the car for my mother and got zero service from the moment we arrived. Once we found Mike, which included crossing the highway twice, he tossed me the keys and said to test the car without him. He couldn't answer a single question we had and only after we were 90% done with the purchase did we learn they couldn't find the second key. When I asked them to order it or take off the $395 that the key costs he refused. The whole experience from start to finish was horrible. I am in sales and I can't imagine being so rude to my clients...
18 people found this review helpful.
Sep 12, 2016
this is the car I purchased they were willing to help me get to the payments I wanted with 3200 dollars in rebates an other incentives yeah this is where i'm going to buy my next car!!
Sep 4, 2016
Dealer replied promptly to inquiry and continues to communicate with Labor Day sales promotions.
Sep 2, 2016
Professional. Accommodating. Easy.
Aug 31, 2016
Very friendly staff
Aug 16, 2016
Even though I didn't purchase the car I had inquired about, Chris was great about contacting me and following up about the status of the car. I would highly recommend this dealership to my friends in Northern CA who are looking to purchase a vehicle.
Aug 12, 2016
Easy to work with. Corey Hummel, especially, was great.
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Aug 10, 2016
Good experience, we just weren't able to make the numbers work unfortunately.
Show older dealer reviews 25
Jul 6, 2016
Jason is AWESOME to work with. He'll really work hard to get you into both the financing as well as the vehicle you want. Really great guy to work with!!
Jun 18, 2016
Jason was awesome. he listened to me and was trying his best to close the deal it was me not him is the reason , I will say this if or when I decide to buy a vehicle it will be with him
Jun 7, 2016
I asked for a price quote.. He emailed me back quickly.. However I did not realize they were in Brentwood. Too far to go.
May 26, 2016
wonderfull experience compared to what it use to be. Bill Brandt Ford very family like no high pressure in and out in a couple of hours.
May 25, 2016
smooth quick and easy. Very helpful and informative.
May 20, 2016
Even though we couldn't close the deal they tried very very hard to make it work very good dealer to work with
May 8, 2016
I bought the car!!! Great dealership! Amazing customer service! Highly recommend. Jason made it all happen!
Apr 27, 2016
this baja was no longer available before I responded to the dealer robert
Apr 5, 2016
great follow up
Mar 31, 2016
Marc Caviglia was amazing!!!!!!!! He made the process painless and super fast. He got me the car I wanted, at a price I could afford and made the experience a GREAT one! I have NEVER had this kind of buying experience EVER! Thank you to Marc for getting the hard work done and the rest of your crew for working so fast to get me in and out of the dealership so quickly! (less then an hour) I would highly recommend Bill Brandt Ford. The entire crew I had to deal with was so great! Thank you! Thank you!
Feb 28, 2016
Smoothest vehicle purchase I've ever made.
Feb 19, 2016
Sent an email asking about the availability of a truck. No return email, text, or phone call-drove the next morning, 1 hour, to see the listed truck-it was sold the day before. When I arrived, the salesman was "busy" getting lunch, and no other salesman wanted to show me other options...very strange dealership. I will not be looking to them for my truck needs.
Feb 9, 2016
Reuben Murray was awesome.
Jan 18, 2016
Very attentive, polite and personable. Quick response too.
Dec 6, 2015
Contacted right away. Answered emails in a timely manner.
Nov 6, 2015
Excellent help with a very courteous and friendly sales representative.
Oct 18, 2015
Aug 6, 2015
very courteous sales person, quick repsonse
May 13, 2015
Dealer responded and was very helpful however I purchased another vehicle! Bill Brandt Ford was just too far away!
Mar 20, 2015
Mar 14, 2015
Salesman didn't seem interested in selling, needed to get back to his golf game.
Sep 5, 2014
Tried to be helpful, vehicle was "sold' when I made a counter offer...
Apr 18, 2014
Good experience, great Dodge Charger at the very fair price. The young man who assisted me, Corey was nice and professional. At this point, I'd recommend them!
Mar 19, 2014
I love this car!! Great place!
Aug 27, 2012
Low-key, no hassle approach.
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