2016 maxima radio issue
Bought a used 2016 maxima and the radio stops playing for a few seconds and
comes back on. This occurs like clockwork every 7-8 minutes. Dealer applied
software update for head unit. Did not work.
I just bought a 2017 Altima and we are experiencing the same issue. Every 7 minutes on the dot, it cuts out for a few seconds and comes back on. Doesn't pause anything as the content continues playing while it cuts out.
My 2017 maxima platinum just started doing the same thing. Cuts out for 5 seconds every 7 minutes and 10 seconds.
Jhess Same issue for 2016 maxima platinum. Resolution attempts: 1. Dealership flash radio- didn't work ($ approx. 130) 2. Dealership Replace radio - didn't work ($ approx 3,500) 3. Dropped back off at dealership today, waiting for call back tomorrow. Will try to update
I have what appears to be the same issue on my 2017 Infinity Q50. My guess is that it's a hardware watchdog that is trying to talk to something that's dead, and it reboots hoping to fix the connection... which never works. Please post updates if anyone figures out what is wrong here. It sounds like the dealers are clueless.
Same issue for 2016 maxima platinum. Resolution attempts: 1. Dealership flash radio- didn't work ($ approx. 130) 2. Dealership Replace radio - didn't work ($ approx 3,500) 3. Dropped back off at dealership today, waiting for call back tomorrow. Will try to update: Little recap: The dealership replaced the radio which did not fix the intermittent radio issue and the backup camera no longer worked, this is still part of #2 above. Took it back and they reflashed the new radio And that fixed the problem; they replaced the TCU for the backup camera and that fixed the new camera issue problem. Couple of quick notes. They charged me for the TCU even though the camera was working, they said the old TCU was not compatible with the new radio. Called Nissan of America and they said it was part of a normal repair process, but the cost in total was several thousand dollars. I'd say if you guys wanted to fix this issue: reflash radio (re-install software??) and if the first flash of the radio does not work.... take it back and have them reflash it rather than replace the whole damn thing because they had to flash the new one twice anyway and then that would not include a $3,500 replacement plus whatever the TCU was and the labor.
Also, to add to the description of the symptoms initially observed by the faulty radio the car used to show an Azimuth or the directionality east west south whatever and that stopped. Also when the radio would stop the speedometer would blank for a second. After replacing and reflashing those problems went away as well
Same problem. 7 minutes. I just bought this 2017 Pathfinder
I bought a 2017 Nissan Maxima in October of 2018 and my radio had to be replaced in March of 2019 and now I need a new one.
The problem is that we live a world that automotive technician were real workers that took the time to find the problem and fix it. These days we have part changers who don't take the time to fix the problem and instead they rather rape your wallet and don't feel bad about doing it. My problem is that these automotive managers are letting these workers get away with it because it's all about getting your money first and maybe fix your problem.
2016. Second replacement radio and tcu with same issues
who here has a recent fix. Dealer cant figure it out for me.
I encountered a problem with my 2017 platinum Maxima, leading me to this post. I discovered a connection error with the TCU, which is responsible for communicating with NissanConnect services. Through accessing the self-diagnostic menu, I found a TCU connection error. This error seems to cause the radio/nav system to refresh every 7 minutes, interrupting music playback for about 5 seconds. My research suggests that when ATT discontinued 3g services, it may have affected NissanConnect services for that year's model. This could be causing the TCU to unsuccessfully re-establish connections, leading to the radio issues. The dealership recommended a costly radio replacement, but I believe the TCU is the root cause. As a non-expert, my only DIY solution seems to be disconnecting the TCU, but I haven't found instructions on how to do so. It's frustrating that a 2017 model with just over 88,000 miles is already facing obsolescence due to intricate and deliberate design choices by Nissan. Does anyone have a suggestion that doesn't involve replacing the radio? Or does anyone know of a way to disconnect the TCU?
