2014 Jeep Trail hawk Transmission issue

Asked by Aug 15, 2016 at 02:26 PM about the 2014 Jeep Cherokee Trailhawk 4WD

Question type: Maintenance & Repair

I purchased my used 2014 Jeep Trail hawk this
February 2016. I loved it at first. Then randomly it
would jerk after coming to a complete stop. I
would accelerate gently and it would jerk forward??
Then there was a time where I was making a right
and slowed down to make the turn then I
accelerated a little bit. A normal turn for me. And
my car didn't accelerate at all. I was scared as
traffic was coming . So I turned the car off and
then back in again and it finally started to go. I did
put in park and turn off by the way. I told the
dealership about it. This was only my second week
in. Then I got my oil change because the light
came on about the 3rd week. I told the dealership
about what the car was doing and they said that it
has to be happening when they drive it or they
won't be able to figure it out. So it stopped for a
little while . Then a month ago it started again with
the jerking. And just last Wednesday my car
seemed to be running ok. I put it in park like
normal. Went inside an hour later came back out to
leave and my car started going crazy!!! The
transmission light came on as soon as I put it in
drive!! Then I we t to put it in park and my car lifted
in the back made a loud noise almost crackle then
a loud pop and then it went into park. My parking
break light came on too with it. They told me it was
the drive shady that connected to the tranission.
My car told me it was the tranission with the light
that came on. So today monday, I called and they
told me they replaced that part and the truck is still
doing the same thing, so they said they called
Chrysler and now have to replace the full
transmission with a completely new as they
quoted brand new transmission" fingers crossed
this works because indo love my car I just don't
like the issues. I do have the extended warranty on
the car when I purchased it. Funny I think the
finance guy was aware of this cars issue . Any
advice on Lemon law in NY would help.

1 Answer

223,765

just be glad Chrysler is helping you out. https://www.carlemon.com/lemon/NY_LemonGuide.html

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