2013 ford explorer key will not turn

Asked by Nov 12, 2015 at 07:18 PM about the 2013 Ford Explorer XLT

Question type: Maintenance & Repair

Key will not turn. Tried moving steering
wheel.

2 Answers

79,105

Are you turning the vehicle off with tension on the steering wheel? Let it be in a free state when turning off the vehicle. If not the problem you may need a new key lock cylinder.

22,100

If you park on an incline, however slight, the rolling forward or backward will place a strain on the lock. Try engaging the emergency brake before the key is turned off and shift lever placed in park.

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