I have had issues with a local BMW dealer. Where can I post this on your site?

Asked by Apr 25, 2015 at 12:47 PM about the 2008 BMW 5 Series 528i

Question type: General

Stay as far away from this dealer as you can! I have lost thousands of dollars becuase
of the car I bought from them. It is a 2008 528i BMW. It only had 17,000 miles on it so
I thought at $26k 2 years ago it was a real "bargain". Sadly, low mileage can
sometimes be a detriment I later found out. Below is the approximate mileage when
"issues" occurred and the problems I encountered.
1. 3 weeks after I bought the car it needed new brakes. ($650.00) Luckily the car had a
few months left on the service warranty so Reading replaced them.
2. Within a year, I started having all kinds of problems and was concerned that
something major could happen. Luckily,8 months after buying the car, I bought an
extended warranty from this dealer through Zurich or by now I would have lost the car.
(warranty cost me $2500.00)
3. 10/23/14: Engine light on. Needed  to replace pump. Cost $485.00 paid $200.00
cash out of pocket from a local mechanic
4.10/30/14. Driving on the highway the transmission malfunction warning light went on.
took the car to another dealer and was told the entire transmission had to be replaced.
Car only had 32,608 miles. I called Reading and they said they had a local Aamco
shop who could fix it because they did not service BMW transmissions.
The cost for a rebuilt trans was $6500.00 plus other work. I had to pay over $400.00
out of pocket. The biggest problem was that they kept the car for a month and I had to
pay a $1000.00 car rental fee . The warranty company said the job only took 3 days
and it was not their problem AAMCO did not have the parts!
5. 12/31/14:  33,397 miles: Engine light on: sealing frommet had to be replaced. Car
needed 3 new tires to pass inspection also! New sway bar bushing had to be installed.
New headlight bulb had to be installed:
                     a. Rental Car Hertz:  $1000.00 (month)
                     b. Turnersville BMW engine light check  $134.00
                     c. AAMCO: Additional $400.00 cash /not covered by warranty
                     d. Zurich Extended Warranty:  $2300.00 (cost)
                     3. 3 new tires    $779.18
                     f. Bulb replacement:  $73.66
                     g. Sway bar bushing $100.00 ded. due by me after warranty
Total Costs in 2 years with Zurich  Warranty:   $4,786.84
IF I HAD NOT BOUGHT WARRANTY;  $8851.98
Folks: Above can all be verified by receipts!
BUYER BEWARE
David Pomerant
e=mail:  dskip2008@aol.com

2 Answers

47,475

Hmmm, I think you have a used BMW problem and not a dealer problem. Buying a new or certified BMW is pretty safe, but buying a non certified used BMW with no service history can be an expensive mistake as you found out. You had issues with a car not a dealer and people like you should take the blame and not blame the dealer. Remember, the dealer did not design or build the car. They just sell and service them. Maybe next time buy a more problem free car such as Lexus, Infiniti, Acura or similar. German and English cars can be repair nightmares.

Agree with Bob. Especially on the brakes. 3 weeks after you bought the BMW, it needed brakes. News Flash: It needed new brakes before you bought it. Buyers that don't take a used car to an independent/trusted mechanic for a Pre-Sale multi-point inspection BEFORE they buy it, are just looking for trouble and taking on all the risk. Not the selling dealer's responsibility, unless they flat out lied to you, e.g. "oh we had it all checked out by our mechanic and this BMW doesn't need any maintenance or repairs."

Your Answer

Add photo

Related Questions

Search BMW 5 Series Questions

BMW 5 Series Experts

#1 Tom Demyan
Tom Demyan
Reputation 2,080
#2 Michael Branan
Michael Branan
Reputation 780
#3 Robert Charlson
Robert Charlson
Reputation 690
View All

Related Models For Sale

Used BMW 3 Series
941 Great Deals out of 30,258 listings starting at $1,000
Used BMW 7 Series
164 Great Deals out of 5,957 listings starting at $2,999
Used Mercedes-Benz E-Class
360 Great Deals out of 19,350 listings starting at $1,500
Used BMW 6 Series
87 Great Deals out of 2,887 listings starting at $7,200
Used BMW X5
451 Great Deals out of 15,733 listings starting at $2,800
Used Mercedes-Benz C-Class
429 Great Deals out of 25,479 listings starting at $2,000
Used BMW M5
22 Great Deals out of 597 listings starting at $8,495
Used Audi A6
130 Great Deals out of 6,288 listings starting at $2,988
Used BMW M3
50 Great Deals out of 1,361 listings starting at $3,800
Used Mercedes-Benz S-Class
140 Great Deals out of 6,601 listings starting at $2,990
Used Audi A4
291 Great Deals out of 10,505 listings starting at $1,200
Used Honda Accord
948 Great Deals out of 77,739 listings starting at $899
Used Dodge Charger
454 Great Deals out of 29,324 listings starting at $2,300

Used Cars For Sale

2016 BMW 5 Series 528i For Sale
4 Great Deals out of 207 listings starting at $28,895
2015 BMW 5 Series 528i For Sale
91 listings starting at $21,999
2014 BMW 5 Series 528i For Sale
12 Great Deals out of 652 listings starting at $16,595

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.