Labor charge for part under warranty. Legal?

Asked by Feb 24, 2017 at 06:11 AM about the 2009 BMW 5 Series 535i xDrive Sedan AWD

Question type: Maintenance & Repair

Good morning. I recently had the water pump replaced on my 2009 535ix. It was covered under manufacturer's warranty. It went out after 14 months and the shop first argued with me about the length of the warranty. After my boyfriend called autozone, gave the factory part # and was told it had a 24 month warranty the shop finally acknowledged the warranty. Anyway, they still charged me @$450 for labor. Is this legal? I was told by another shop that the labor would have been covered had I brought the car there. Can I sue?

3 Answers

75,605

If you purchased a part from an auto parts store that is warrantied for a length of time, and the part fails during that time period, they are only going to warranty the part, not the labor. You would have to have an extended warranty on your car to cover labor costs. It not the fault of of repair shop that a part fails. There out to make a living also.

1 of 1 people found this helpful.
54,625

Labor is not included.

1 of 1 people found this helpful.
71,875

A 2009 BMW will not be covered by a BMW warranty. Now if you had bought the part and labor the first time (the whole repair) from the BMW dealer you may have gotten it done again for free, but I doubt it. Most dealers warrant their repairs for 12 months or 12,000 miles from the date and mileage of the original repair whichever comes first. However, I believe that Autozone gives a lifetime warranty on almost everything. So if you bought the water pump from Autozone and still have the receipt and the box for the replacement water pump you can at least get your money back for that. But again, that's for the part only. Not the labor. HTH. -Jim

Your Answer

5 Series

Looking for a Used 5 Series in your area?

CarGurus has 16,983 nationwide 5 Series listings starting at $1,500.

ZIP:

BMW 5 Series Experts

  • #1
    Tom Demyan
    Reputation
    2,140
  • #2
    Michael Branan
    Reputation
    800
  • #3
    Robert Charlson
    Reputation
    690
View All

Related Models For Sale

Used BMW 3 Series
1,168 Great Deals out of 37,318 listings starting at $1,000
Used BMW 7 Series
113 Great Deals out of 5,630 listings starting at $2,999
Used Mercedes-Benz E-Class
710 Great Deals out of 23,288 listings starting at $1,795
Used BMW 6 Series
79 Great Deals out of 2,588 listings starting at $5,950
Used BMW X5
373 Great Deals out of 17,735 listings starting at $2,995
Used Mercedes-Benz C-Class
868 Great Deals out of 30,928 listings starting at $1,500
Used Mercedes-Benz S-Class
167 Great Deals out of 8,060 listings starting at $2,000
Used BMW M5
14 Great Deals out of 589 listings starting at $11,996
Used Audi A6
168 Great Deals out of 8,200 listings starting at $2,355
Used BMW M3
30 Great Deals out of 2,172 listings starting at $6,599
Used Honda Accord
1,197 Great Deals out of 74,837 listings starting at $561
Used Audi A4
324 Great Deals out of 13,185 listings starting at $1,899
Used BMW X6
31 Great Deals out of 1,860 listings starting at $14,995
Used Dodge Charger
373 Great Deals out of 33,495 listings starting at $2,000

Used Cars For Sale

2016 BMW 5 Series 535i xDrive Sedan AWD For Sale
8 Great Deals out of 102 listings starting at $35,795
2015 BMW 5 Series 535i xDrive Sedan AWD For Sale
12 Great Deals out of 337 listings starting at $22,900
2014 BMW 5 Series 535i xDrive Sedan AWD For Sale
49 Great Deals out of 614 listings starting at $16,895

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.