DVD system in 2004 Ford Explorer Eddie Bauer

Asked by Sep 19, 2016 at 01:14 PM about the 2004 Ford Explorer Eddie Bauer V6 AWD

Question type: Maintenance & Repair

We just bought a beautiful 2004 Ford Explorer, with the center drop down dvd system for the back seat. The system turns on, loads the dvd, and plays, but has absolutely no sound. I got a remote and turned the volume all the way up but it's not coming out of any of the speakers, and when I push aux on the stereo system up front, it says "No Aux Device." The car didn't come with any headphones, is that the only way to hear the sound? Or has someone tampered with the stereo system and didn't plug all the wires in correctly? I'm not a car person, I just want my daughter to be able to use the system on long trips!

3 Answers

95,245

There should be more information about the system in the owners manual, if it doesn't have one get one, there is way too much information in there to just try to make things work and the maintance schedules. I know on mine you need the headphones to keep everyone else from having to hear cartoons.

tennisshoes, I've looked in the owners manual, along with every other literature included with the car. There is no mention of anything about the dvd system, except saying that the car comes with one, depending on the model.

95,245

From what little I can find about this, I did find out that the player has its own owners manual, however I haven't been able to find one on the Internet, I did discover that there are connectors in the back of the main radio head that the DVD should be connected too for audio. So it's hard to say, if the main head has ever been removed it is possible that the connectors were not reconnected. If you attempt to do,this yourself be aware that the radio security might kick in if any of the power is disconnected, then you in for a trip to the dealer to have the system reset.

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