Can a mechanic OTHER than a Ford Dealership replace a PCM?

Asked by Mar 30, 2016 at 09:53 PM about the 2002 Ford Explorer XLT

Question type: Maintenance & Repair

Ford dealership telling me it will cost at least $1200 to replace PCM in my
2002 Ford Explorer.

7 Answers

93,095

Possibly, it all depends on the shop you choose, some shops when it comes to ECMs they prefer OE, meaning they only buy from the make dealer, others use aftermarket rebuilds, but just getting out of the dealership will save you some money in labor costs. Total PCM failures are rare but do happen, what led them to believe that the computer was the problem?

Good question! I will ask this when I call them this morning. I just got this terminal "diagnosis" at the end of business yesterday. He told me that Ford no longer makes computers for this year vehicle so they would need to find one after market. Years ago my daughter let one of her friends install those fancy lights. The lights are long gone but the radio, door locks, dimmer switch and dash lights have never been the same.

237,915

You can also ask the garage if they can source a used one for you.

I asked about the diagnostics used to determine the demise of the PCM. I found another mechanic trusted by several family members who can do it for approximately $650. I think this the route we will go for now. Thank you both for your input!

93,095

OK I hope he is everything your family say he is. That price seems more in line anyway.

18,340

Whoever you give the vehicle to, make sure you check and make certain they can program the replacement. There are probably several updates to your PCM since it was installed.

Will do. Thanks!

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