2007 mercury grand marquis HVAC

Asked by May 28, 2014 at 06:57 PM about the Mercury Marquis

Question type: Maintenance & Repair

I had the hvac head replaced on my 2007 marquis, and now the dealership is saying the control arm needs replaced and they want another $1000. to fix.  when I took it back to them they said it is sticking, they fixed it but it has already stopped working again, can you help me?

2 Answers

264,495

Not sure what you mean by control arm, I can assume it is related to the HVAC system? Since you already had it back twice for the same issue and they couldn't fix it, I would have them correct the issue. This time on their dime since you already probably paid then $2K. You might have to get the regional manager in on your problem.

26,295

Yeah. Remind them of the old "Fix it right the first time" In California, there is a Bureau of Automotive Repair. See if there's an agency like that where you live. You might get it fixed right for free. Damn Dealers are hiring people these days with no Training or experience because they think that anyone can fix a car. Maybe in the 50's that was true but not today.

Your Answer

Mercury Marquis Experts

  • #1
    Tracy Hooks
    Reputation
    60
  • #2
    kbro
    Reputation
    50
  • #3
    Tom Demyan
    Reputation
    40
View All

Related Models For Sale

Used Mercury Grand Marquis
23 Great Deals out of 1,664 listings starting at $800
Used Ford Crown Victoria
929 listings starting at $1,496
Used Ford Mustang
580 Great Deals out of 39,808 listings starting at $1,895
Used GMC Sierra 1500
1,169 Great Deals out of 64,515 listings starting at $999
Used Lincoln Town Car
27 Great Deals out of 1,669 listings starting at $1,500
Used Ford F-150
3,212 Great Deals out of 223,759 listings starting at $1,200
Used Dodge Charger
455 Great Deals out of 33,916 listings starting at $1,999

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.