My drivers window in 2002 impala fell when I shut the door. How do I fix it?

Asked by May 15, 2010 at 11:27 AM about the 2002 Chevrolet Impala

Question type: Maintenance & Repair

We had our motor for our windows replaced last summer and today when I closed my door the window fell.  The motor still works but the window won't come up.  How do I fix this?

4 Answers

295

The window fell of the track inside the door, you usually have to remove the door panel and re-seat the window on the tracks.

6 people found this helpful.

since you have electric windows,their is NO track.it is held on by 2 plastic hengis,the whole assembly will have to be replaced,it works off of cables,remove the door panel and you will see and probly find the hinges at the bottom of the door.

7 people found this helpful.
11,275

Same thing happened to me with my grand prix... actually did it on 3 of the 4 doors during the time I owned it. The window regulator is poorly designed in these cars.. square plastic pegs in a glass window and a metal cable are not an ideal mix. You most likely need to replace the regulator.. Take the door panel off and inspect the window and the regulator. Inspect the clips. I am sure one has broken.

4 people found this helpful.

I have an 08 impala and same thing happened. I had to replace the window regulator assembly. Its all one unit. Eady fix. Seems to happen in the worst time tho.

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