Used 2018 Chevrolet Impala for Sale Nationwide

Well over the phone they will tell u the car is there but once u arrive it is not and they will offer you something much more expensive I feel they just want to get you to the lot. Overall they have good customer service just lie to you about the deals

The salesperson met with us immediately and he was very knowledgeable & helpful

Great

Horrible!Made appt on a Friday 430 for following Saturday.Drove 45minutes to see 3 cars and none were there. No prices on cars and packed in like sardines!

I live in Naples and I drove all the way to Tampa to see a car that it wasn’t even there, plus their prices are not what the advertise on the market, they made their prices look attractive 2000 lower than anybody else in the market but you don’t realize that there’s $2000 that you got to put down in order to get the advertise price. Terrible way to attack business. I walked out of the dealer immediately.

We arrived to see Ricky and waited 20 minutes. Then Ricky arrived and said he hasn’t got the key before 30 minutes. We waited and went to see the car that was rusted. We requested a test drive but someone that look like the manager and Ricky ask for our paystubs before. They saw and the price magically raised to 38000 ! Worst experience ever

Great response time

Responsed very quick to my request

deals are great, autos were clean and ready to drive away

Zackery Martinez was awesome very straight forward and honest. He was super helpful and made the purchase process easy and smooth!

I worked with Joe and he was amazing. He went out of his way to send me a video of the car even though it wasnt ready to be put on the lot.. Great communication, Smooth and easy transaction and not pushy at all. Everyone I talked to there was friendly and courteous.

Good service

The price of their car was too high for me but they did everything right

unimpressed. felt like I walked back in time to 1980. especially with the finance office door with one way mirror and the secrecy surrounding the whole process.

Very Professional

Very polite people , they help me very well They answered all my questions

They were quick to respond and even let me know that it had been sold. Great communication

No pressure dealership.

I came in early when they 1st opened up, before I work afternoons. The service was excellent! I'll feel better investing on how the car will run for me.

Great service.

Dealer alright but it seem like they don't really want to sell there cars. They are over price, extremely firm, and you have to constantly call them becausethey'llforget about you. Also they go threw bad lenders.

Fast

Great

Kept pulling my credit after i already had a pre approval

Professional and experienced dealership. Courteous and timely

Horrible service, staff was rude and would not answer any of my questions unless I drove 10 hours to look at the car. I explained to them that I’d like to know details before I made the journey still refused, when I asked why he flip flopped his answers. Still waiting on the owner to contact me over the two rude employees. I guess customers and customer service just isn’t worth their time. Take my advice go somewhere else and be treated like a customer.

Was called, emailed and texted several times. Very good service.

Very rude and unprofessional. I made an appointment to see the car but when I got there they said the car was out for service and then they wanted to pull my credit before they would even show the car. Sounds like some prejudice going on there! I will never go back. I ended up getting a ATS-V from carmax.

Everything was good. Very friendly, very helpful and answered all of my questions and made me feel at ease. I would refer him to anyone purchasing a car.

They were great people to work with. Even though I was not approved for a car.

Bait and switched the price, the add said 77,500 and the Salesman sent me the sticker with a 79,500 price. When I go there the next day the price was $87,000. He said it was a standard dealer markup.

Very helpful and professional! Thomas was very nice on finding the car details for me! Thank you

I was contacted by 3 different sales people within a matter of minutes but unfortunately none answered my question or got back to me after initial email.

The salesperson met with us immediately and he was very knowledgeable & helpful

Car is not in the packing lot/ sold but still listed on Cargurus

Really nice

Best in the Business!

They were very fast, friendly, and efficient.

They were great. We live over 2 hours away and they called to let me know the car would not start because they didn't want me to drive that far when they couldn't get it to start. They were able to get it to start and called me back to let me know it was one of the keys wasn't programed( push start). However, this dealership does not use the Westlake bank on here if you do the preapproval.

Great sales staff.

John Gibbs was a pleasure to work with on purchasing a new car. We live in Illinois and he stayed in constant contact with us. He answered all of our questions and sent us a video of the vehicle we ended up purchasing all before we could see the vehicle in person. He made the process of purchasing a vehicle easier. We would definitely recommend Jim Trenary Chevrolet!!

Absolutely wonderful experience. I worked with salesman Blake he was very nice, answered all of my questions and I bought my 2021 Chevy silverado. I'm very happy with my purchase.

By the time you add all the taxes and fees and the Governor’s portion, it was just more than I wanted to spend. And the next day the guy reduced another thousand dollars. I would’ve bought it if he made me that offer.But he didn’t. By the time I knew that I bought another car

i ended up purchasing from them, they were a good dealership overall.

Nice guys)))