2004 Ford Explorer

Asked by Feb 23, 2016 at 06:04 PM about the 2004 Ford Explorer

Question type: General

My 2004 Ford Explorer stopped starting after I
replaced the 9 yr old battery. I noticed the theft
light rapily blinks when the key is in the on position.
I read alot about the PATs system and the issues
with the no start it iscauseing with this particular
vehicle. I tried resetting the key and read that I had
to take it to the dealership. So once I got it there
and explained it to the lady assigned to my car she
looked like she had no knowledge of the problem.
She called me back and told me $500 for a new
alternator and that she did reset my keys due to
trying to start it over and over again. She said the
theif light blinking was from a bad connection. Not
sure what she meant. It had a brand bew battery
and when I asked if it was the alternator
connection she said no, its fine. Does this sound
right? I fear I'm losing $500 from her trying to sell
me on somthing I don't need. Maybe I'm paranoid
that she is covering up the PATS issue, or I feel she
is not as experienced with her young age.

1 Answer

20,860

I stay away from dealerships except for warranty work. Five hundred bucks to change a motorcraft alternator you can purchase for 200 bucks is a bit much. A relative of mine retired from dealership management last year, spending over thirty years in the field. I'll quote him here. "If a dealership generates a million bucks a month is car sales, they should generate three million in the service department." "Simply put, a dealership is a repair facility who happens to sell new cars." Find yourself a good reliable repair shop. Just my suggestion.

Your Answer

Ford Explorer Experts

  • #1
    OJ
    Reputation
    11,240
  • #2
    Tom Demyan
    Reputation
    4,440
  • #3
    tennisshoes
    Reputation
    2,590
View All

Related Models For Sale

Used Jeep Grand Cherokee
1,050 Great Deals out of 84,419 listings starting at $1,200
Used Ford Expedition
351 Great Deals out of 17,704 listings starting at $1,989
Used Chevrolet Tahoe
855 Great Deals out of 44,867 listings starting at $1,980
Used Ford F-150
3,209 Great Deals out of 239,423 listings starting at $1,300
Used Dodge Durango
316 Great Deals out of 25,671 listings starting at $1,500
Used Toyota Highlander
566 Great Deals out of 37,537 listings starting at $2,450
Used Ford Escape
1,177 Great Deals out of 108,071 listings starting at $850
Used Toyota 4Runner
362 Great Deals out of 27,330 listings starting at $1,750
Used Honda Pilot
625 Great Deals out of 45,148 listings starting at $300
Used Nissan Pathfinder
491 Great Deals out of 27,883 listings starting at $2,250
Used GMC Yukon
628 Great Deals out of 23,454 listings starting at $1,200
Used Ford Explorer Sport Trac
47 Great Deals out of 1,765 listings starting at $1,650

Used Cars For Sale

2018 Ford Explorer For Sale
7,221 listings starting at $28,435
2017 Ford Explorer For Sale
169 Great Deals out of 41,361 listings starting at $22,896
2016 Ford Explorer For Sale
158 Great Deals out of 4,409 listings starting at $14,970
2015 Ford Explorer For Sale
382 Great Deals out of 8,056 listings starting at $11,499
2014 Ford Explorer For Sale
236 Great Deals out of 5,003 listings starting at $9,650

Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. Please refer to CarGurus Terms of Use.