New Toyota Highlander for Sale in Augusta, GA

Bob Richards Toyota is AWESOME!! Quinton or “Q” was my salesman and he was very helpful and informative. They delivered a car from SC to NC almost 4 hours to me. Would highly recommend!!!

Great customer service.

They do not have a car in our price range / with needed options but are friendly and courteous. Have already bought a car from this dealership so would be glad to do business with them again.

Good

Met with salesman Sean. He knew the information about the vehicle. He was willing to correct items we were concerned about on the vehicle. Did not purchase vehicle. We liked the dealer experience, not the vehicle.

Good guys

I was ready to purchase the vehicle and requested to have it delivered to my home. I could not get the salesman I was working with to return my calls. I called numerous times but my calls and request fell on deaf ears. Finally after the salesman had sold the car that I was ready to purchase, about 3 weeks later the dealer had a different salesperson contract me. 3 weeks late and a vehicle short. Don't waste your time with this dealership.

Prompt friendly response

Another Toyota dealership in the area that tries to take advantage of you on your trade in. Trade in is literally in perfect condition with super low miles and they only offer $2k under KBB trade in and $3k under NADA trade in. I just don't get it. Why is it so hard in 2020 to get a Toyota dealership to make a fair deal without trying to take advantage of their customers? Really disappointed.

Great experience with Tai and the team. The fasted car buying experience we've ever had, with a high integrity group!

Poor ethics. It was a bait and switch tactic. They listed the car for $27,500 online Within 20 minutes of arriving there tried to raise the price to $31,000+. Gave the excuse that the online price is the baseline price but not likely what they can sell it for. Don’t waste your time with these people unless you’re truly desperate. That’s what they’re banking on (that was a pun).

Dawn did a very nice job. Even though I spent 3 days trying to get them to lower the price, they never budged. I ultimately traveled 3 hours to purchased the vehicle for more than I wanted to spend but I’m happy I did. It truly is everything I wanted and more. They are very professional.

When we drove by the van was not on the lot so we assumed it had been sold. The dealer contacted us after we had already purchased.

Attentive and efficient

Good

It took a few minutes before someone attended to us and then the car was already sold before we get to the dealership. They should have contacted me so I did not waste time.

I bought my jeep from them and drove away. They were all great.

Prompt response to inquiry, details provided as requested. Vehicle sold prior to visiting dealership.

Very helpful

Very helpful dealership willing to work to fitbtour needs.

Responded however I did not purchase vehicle from this dealership

We loved our Alaskan, Sam Aoun! The whole experience of buying s car there was great from start to finish.

Received a call from them I didn't answer only because I was busy

Good service. Helpful sales person. Bought vehicle.

The we're great people and friendly

Very helpful with the information I requested.

Responded immediately. I didn’t visit based on distance of location.

Good guys

Decided not to by the car but they sent over all information that I asked for, and tried a few different options as well

After sending in an email, I was quickly contacted. Unfortunately, they sold the vehicle I was interested in before I could get there. Taught me a lesson. If you see a vehicle you want at a price you can afford, don't wait.

Checked out the Avalon with help from Bailey Durham. Excellent professional experience. Thanks for the information.

I bought a Toyota Tacoma. My sales person was Bailey Durham. She went over and beyond helping me with the purchase. She was very professional and very knowledgeable of the truck that I was purchasing. You can’t ask for better help than what I received. Thank you Bailey and thank you Ballentine Ford for selling quality pre-owned vehicles. Very satisfied!

They responded promptly to my inquiry and follow up questions.

It was a great overall experience

Got my first vehicle from them they took care of everything I wanted and especially made sure the car was clean fixed the brakes and check everything out

Tried to be most helpful in searching for the Toyota Venza I was looking for. Just too far away to really try to find the right Venza I am in search of. But I will continue to search their Web-site in case I find it there.

Bob Richards Toyota is AWESOME!! Quinton or “Q” was my salesman and he was very helpful and informative. They delivered a car from SC to NC almost 4 hours to me. Would highly recommend!!!

They do not have a car in our price range / with needed options but are friendly and courteous. Have already bought a car from this dealership so would be glad to do business with them again.

Good guys

Prompt

Nice folks to deal with. Clean, new building, very accommodating.

Very helpful in my decision process.

Very helpful

Received a call from them I didn't answer only because I was busy

They got back to me very quickly and was really nice