New Toyota Sienna for Sale in Augusta, GA

Checked out the Avalon with help from Bailey Durham. Excellent professional experience. Thanks for the information.

I bought a Toyota Tacoma. My sales person was Bailey Durham. She went over and beyond helping me with the purchase. She was very professional and very knowledgeable of the truck that I was purchasing. You can’t ask for better help than what I received. Thank you Bailey and thank you Ballentine Ford for selling quality pre-owned vehicles. Very satisfied!

They responded promptly to my inquiry and follow up questions.

Bob Richards Toyota is AWESOME!! Quinton or “Q” was my salesman and he was very helpful and informative. They delivered a car from SC to NC almost 4 hours to me. Would highly recommend!!!

Great customer service.

They do not have a car in our price range / with needed options but are friendly and courteous. Have already bought a car from this dealership so would be glad to do business with them again.

Good

Met with salesman Sean. He knew the information about the vehicle. He was willing to correct items we were concerned about on the vehicle. Did not purchase vehicle. We liked the dealer experience, not the vehicle.

Good guys

Good respinse

Very helpful in my decision process.

One minute they said they had the car and then was planning on driving 60 miles to see it and it was gone not sold. Sent to auction. Bad communications

Received email promptly but when I phoned Amber and told her what my budget was (cash sale) the discussion of this vehicle ended.

They responded quickly

Dealer provided a quick response to my inquiry with additional details about car.

I was ready to purchase the vehicle and requested to have it delivered to my home. I could not get the salesman I was working with to return my calls. I called numerous times but my calls and request fell on deaf ears. Finally after the salesman had sold the car that I was ready to purchase, about 3 weeks later the dealer had a different salesperson contract me. 3 weeks late and a vehicle short. Don't waste your time with this dealership.

Prompt friendly response

Another Toyota dealership in the area that tries to take advantage of you on your trade in. Trade in is literally in perfect condition with super low miles and they only offer $2k under KBB trade in and $3k under NADA trade in. I just don't get it. Why is it so hard in 2020 to get a Toyota dealership to make a fair deal without trying to take advantage of their customers? Really disappointed.

Good guys

Decided not to by the car but they sent over all information that I asked for, and tried a few different options as well

After sending in an email, I was quickly contacted. Unfortunately, they sold the vehicle I was interested in before I could get there. Taught me a lesson. If you see a vehicle you want at a price you can afford, don't wait.

Isaac was a pleasure to meet and deal with

Very good

Great customer service and I actually bought this car from Milton Ruben..... thanks Reggie Crawford!!!!

Quick helpful response. I was an out of state buyer and they worked hard to get me as much info and pictures as possible before I made the trip down. Great dealership.

Dealer was very helpful

I had a wonderful experience at Franklin Toyota! I was a bit hesitant at first because I live 6 hours away. We talked to Dean on the phone and he eased our minds! He answered all our questions, sent us tons of pics, and had my vehicle delivered to our door. I would definitely recommend Franklin Toyota and I would ask for Dean!

Great experience with Tai and the team. The fasted car buying experience we've ever had, with a high integrity group!

Poor ethics. It was a bait and switch tactic. They listed the car for $27,500 online Within 20 minutes of arriving there tried to raise the price to $31,000+. Gave the excuse that the online price is the baseline price but not likely what they can sell it for. Don’t waste your time with these people unless you’re truly desperate. That’s what they’re banking on (that was a pun).

Dawn did a very nice job. Even though I spent 3 days trying to get them to lower the price, they never budged. I ultimately traveled 3 hours to purchased the vehicle for more than I wanted to spend but I’m happy I did. It truly is everything I wanted and more. They are very professional.

The we're great people and friendly

Very helpful with the information I requested.

Responded immediately. I didn’t visit based on distance of location.

Excellent service! Everyone was so helpful and walked me through every step of the purchase. I love my new truck.

Communicated quickly.

Communication via email and text was superb. This is a quality Toyota dealership that is family owned is interested in their reputation. I would buy another vehicle from them in the future.