Texas Direct Auto

With Vroom, you can find, finance, and buy your next used car—all online!

Free delivery to your driveway—anywhere in the continental U.S.
400+ makes and models
Expertly reconditioned cars
Free returns for seven days. Get to know your car!
Free 90-day No Worries Warranty
Free 24/7 roadside assistance for one year

12053 Southwest Fwy, Stafford, TX 77477 - Map & Directions

Sales: (832) 786-5328

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Featured Listings
https://static.cargurus.com/images/forsale/2016/11/12/12/32/2013_ford_expedition-pic-1110593468767220932-152x114.jpeg

2013 Ford Expedition Used Cars in Stafford, TX 77477

Great Deal

Price: $24,980

Mileage: 35,819

Location: Stafford, TX 77477

Average time on market: 38 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2013 Ford Expedition for sale - $24,980, 35,819 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/05/16/39/2014_infiniti_qx80-pic-1696472484489708797-152x114.jpeg

2014 Infiniti QX80 Base Used Cars in Stafford, TX 77477

Great Deal

Price: $41,780

Mileage: 25,632

Location: Stafford, TX 77477

Average time on market: 31 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2014 Infiniti QX80 Base for sale - $41,780, 25,632 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/07/21/05/16/2015_dodge_challenger-pic-8018664475566487329-152x114.jpeg

2015 Dodge Challenger SRT Hellcat Used Cars in Stafford, TX 77477

Great Deal

Price: $51,780

Mileage: 1,666

Location: Stafford, TX 77477

Average time on market: 45 days Certified Pre-Owned: No Transmission: Manual Color: White Description: Used 2015 Dodge Challenger SRT Hellcat for sale - $51,780, 1,666 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2016/11/04/05/28/2014_infiniti_qx70-pic-5657169025666329339-152x114.jpeg

2014 Infiniti QX70 Base Used Cars in Stafford, TX 77477

Great Deal

Price: $25,780

Mileage: 40,545

Location: Stafford, TX 77477

Average time on market: 33 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Infiniti QX70 Base for sale - $25,780, 40,545 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/24/05/03/2013_ford_f-150-pic-1753252512520840828-152x114.jpeg

2013 Ford F-150 Used Cars in Stafford, TX 77477

Great Deal

Price: $18,980

Mileage: 77,347

Location: Stafford, TX 77477

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2013 Ford F-150 for sale - $18,980, 77,347 miles with Bluetooth, Leather Seats, XLT Package, Alloy Wheels, LT Package, Convenience Package
https://static.cargurus.com/images/forsale/2016/10/13/05/29/2015_ford_explorer-pic-8278179310851648580-152x114.jpeg

2015 Ford Explorer XLT 4WD Used Cars in Stafford, TX 77477

Great Deal

Price: $27,780

Mileage: 8,009

Location: Stafford, TX 77477

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2015 Ford Explorer XLT 4WD for sale - $27,780, 8,009 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2016/11/11/15/24/2012_jeep_grand_cherokee-pic-2977603249104276243-152x114.jpeg

2012 Jeep Grand Cherokee Used Cars in Stafford, TX 77477

Great Deal

Price: $17,980

Mileage: 58,243

Location: Stafford, TX 77477

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2012 Jeep Grand Cherokee for sale - $17,980, 58,243 miles with Leather Seats, Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/20/05/37/2016_toyota_tacoma-pic-7569277585540539275-152x114.jpeg

2016 Toyota Tacoma Used Cars in Stafford, TX 77477

Great Deal

Price: $30,980

Mileage: 3,191

Location: Stafford, TX 77477

Average time on market: 24 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2016 Toyota Tacoma for sale - $30,980, 3,191 miles with Sport Package, Leather Seats, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, TRD Package
https://static.cargurus.com/images/forsale/2016/10/06/05/21/2016_buick_verano-pic-6039027913742638734-152x114.jpeg

2016 Buick Verano Sport Touring Used Cars in Stafford, TX 77477

Great Deal

Price: $19,980

Mileage: 4,090

Location: Stafford, TX 77477

Average time on market: 82 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2016 Buick Verano Sport Touring for sale - $19,980, 4,090 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/27/05/16/2014_acura_rdx-pic-3954452877384579064-152x114.jpeg

2014 Acura RDX Base w/ Tech Pkg Used Cars in Stafford, TX 77477

Great Deal

Price: $22,980

Mileage: 33,208

Location: Stafford, TX 77477

Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Red Description: Used 2014 Acura RDX Base w/ Tech Pkg for sale - $22,980, 33,208 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Technology Package
https://static.cargurus.com/images/forsale/2016/06/24/06/50/2015_dodge_challenger-pic-4641206661542762691-152x114.jpeg

2015 Dodge Challenger SRT Hellcat Used Cars in Stafford, TX 77477

Great Deal

Price: $52,980

Mileage: 1,525

Location: Stafford, TX 77477

Average time on market: 45 days Certified Pre-Owned: No Transmission: Manual Color: Red Description: Used 2015 Dodge Challenger SRT Hellcat for sale - $52,980, 1,525 miles with Navigation System, Bluetooth
https://static.cargurus.com/images/forsale/2016/09/29/05/59/2012_ford_expedition-pic-5107274913874068934-152x114.jpeg

2012 Ford Expedition Used Cars in Stafford, TX 77477

Great Deal

Price: $22,980

Mileage: 53,331

Location: Stafford, TX 77477

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Grey Description: Used 2012 Ford Expedition for sale - $22,980, 53,331 miles with Leather Seats, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/08/21/05/06/2013_ford_explorer-pic-2836049079502291944-152x114.jpeg

2013 Ford Explorer Limited Used Cars in Stafford, TX 77477

Great Deal

Price: $17,280

Mileage: 93,286

Location: Stafford, TX 77477

Average time on market: 30 days Certified Pre-Owned: No Transmission: Automatic Color: Black Description: Used 2013 Ford Explorer Limited for sale - $17,280, 93,286 miles with Leather Seats, Backup Camera, Remote Start, Alloy Wheels
https://static.cargurus.com/images/forsale/2016/10/22/05/45/2015_ford_mustang-pic-533505858102215887-152x114.jpeg

2015 Ford Mustang Used Cars in Stafford, TX 77477

Great Deal

Price: $28,980

Mileage: 8,610

Location: Stafford, TX 77477

Average time on market: 43 days Certified Pre-Owned: No Transmission: Manual Color: Black Description: Used 2015 Ford Mustang for sale - $28,980, 8,610 miles with Bluetooth, Leather Seats, Backup Camera, Navigation System
https://static.cargurus.com/images/forsale/2016/12/02/05/46/2016_nissan_pathfinder-pic-5900941855231282250-152x114.jpeg

2016 Nissan Pathfinder Used Cars in Stafford, TX 77477

Great Deal

Price: $24,980

Mileage: 14,297

Location: Stafford, TX 77477

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Silver Description: Used 2016 Nissan Pathfinder for sale - $24,980, 14,297 miles with Leather Seats, Backup Camera, Alloy Wheels
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Nov 30, 2016
VettesZ4s
Responded but car pending deal.
Is this review helpful? Yes | No
Nov 28, 2016
kutuk
Poor. When I spoke with representative, I said I was interested but they were overpriced (per CarGurus and KBB). They told me they were not. A week later they dropped the price $1,000 and it is still on the market. Their loss... I moved on and closed the deal elsewhere. My advise, don't deal with arrogant or pushing sales people.
1 of 1 people found this review helpful.
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Nov 27, 2016
Nice Dealer.
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Nov 22, 2016
Great! Very professional in out and helped me so much.
Is this review helpful? Yes | No
Nov 15, 2016
Excellent
Is this review helpful? Yes | No
Nov 7, 2016
Would not deal or come down on price and trade in value for old car 2500 $ under blue book lowest value
2 of 2 people found this review helpful.
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Nov 7, 2016
Demonie
It was good
0 of 1 people found this review helpful.
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Nov 2, 2016
Mscdlisa
Texas Direct Auto was easy and smooth to deal with. They are fast and efficient.
2 of 2 people found this review helpful.
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Nov 2, 2016
Fourth
My salesperson was great with communication and went the extra mile with the requests I had to see the vehicle with updated photos and video. The dealership has streamlined the process of buying and excels at setting expectations.
2 of 2 people found this review helpful.
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Oct 31, 2016
The sales personnel has been very patient and helpful. If are looking for a vehicle,I would highly recommend Texas Direct Auto.
2 of 2 people found this review helpful.
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Oct 31, 2016
All went well long wait for financing but to there defence lots of people buying cars that day.
Is this review helpful? Yes | No
Oct 27, 2016
I didn't buy the car but the customer service is outstanding. I will most likely buy a different car from them.
1 of 1 people found this review helpful.
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Oct 7, 2016
Call back in timely manner
Is this review helpful? Yes | No
Oct 4, 2016
They were very prompt in getting back to me, we just couldn't get together over price
Is this review helpful? Yes | No
Oct 4, 2016
dealer did not respond for four days.
2 of 2 people found this review helpful.
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Oct 1, 2016
thank .you for taking the time to help me understand the process I am old school n don't really understand how this new school works..
Is this review helpful? Yes | No
Oct 1, 2016
The worst dealership,no communication,unwilling to work with out of town customers, never
2 of 3 people found this review helpful.
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Sep 30, 2016
Jeff is very cool
Is this review helpful? Yes | No
Sep 30, 2016
Watch out! As soon as you show interest and they contact you, they take the automobile out of the search but keep emailing you and tell that it is there and they will have it ready for a test drive for you. I drove all the way out to the dealership in Stafford from Clear Lake, only for the person that emailed me to tell me that "someone put a deposit down on it just that morning". Yeah right... I noticed that it had been removed from the search the afternoon before, but he was still emailing me saying that it was there. Then tries to tell me that they have other automobiles for me to check out. THANKS BUT NO THANKS! Wasted my time and gas just to try and get me in the door! Not to be trusted!! I've noticed that this happens often on the car web site as well...
2 of 2 people found this review helpful.
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Sep 29, 2016
They have overpriced car's and there not willing to make a deal. I'm talking about 7k or higher in overpricment. Salesman called me and when I asked if they can possibly make a deal since everyone else in the market has the same car for 7k less, he said "no we will not lower the price, the price is firm " so I said thank you and good bye.
3 of 3 people found this review helpful.
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Sep 28, 2016
proffesional & friendly people, took me through the process & I purchased the vehicle. It was better than expected & I could not be happier w/ the results
1 of 1 people found this review helpful.
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Sep 24, 2016
I inquired about vehicle made a trip to purchase it only to be told the vehicle was not in a Houston it was in Dallas that was really unprofessional and a total wasted of my time and gas I live about 20 miles from the dealerships
2 of 2 people found this review helpful.
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Sep 22, 2016
Superb!!
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Sep 21, 2016
The Best Experience Ever Thank You Love are Salesman
Is this review helpful? Yes | No
Sep 15, 2016
Started off good but was left waiting on rep to get back with me. Then received a call from a different saleman and he got the ball rolling on my last family.. Time will tell if this will be a good relationship or not
Is this review helpful? Yes | No
Sep 11, 2016
Xom
Responded but car already sold.
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Sep 8, 2016
Really good experience. Sales man was excellent. Dealership was very well organized for the amount of traffic each day. We did not buy the Mitsubishi but did by the Nissan Murano.
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Sep 7, 2016
I thought it was going to be a typical car buying experience, but I was pleasantly surprised!
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Sep 6, 2016
They called immediately
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Sep 6, 2016
Wonderful experience.
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Aug 26, 2016
My salesman Bryan H. was most accommodating and very professional. He simply outstanding and I would refer my family and friends to him. Everyone was friendly and offered to help me with every step of the buying process from the greeters to the finance people. If I could offer one suggestion it would be that some of the staff at the front desk should remember this might be our first time there so a friendly and helpful voice would go a long way.
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Aug 20, 2016
I contacted the dealer and they responded right away. I spoke with Ron Rana and he was very professional and knowledgeable. I did not purchase a vehicle but would consider them again.
Is this review helpful? Yes | No
Aug 20, 2016
Great dealer they work really hard for you to get you finance and everybody nice to you best dealer ship I been to long time
Is this review helpful? Yes | No
Aug 18, 2016
azi002
The dealer contacted me many times. So far so good.
Is this review helpful? Yes | No
Aug 14, 2016
I am waiting for the end of the year to buy a car, the salesperson was very nice. Give me the information I needed and was nice when I told him I was going to wait.
Is this review helpful? Yes | No
Aug 11, 2016
B E C A R F U L ! ! ! with this dealer...... Check paperwork closely. After a lot emails we make an agreement about the price, at the moment to finish the deal paperwork didn't match with was agreed before the sales person did not keep the value agreed thru the emails. Big disappointed after that they took one week to return my $500 dollar deposit. No serious people!!!!! Be aware.....
1 of 1 people found this review helpful.
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Aug 11, 2016
The salesman Brandon was rude, and will treat you like your stupid. He is not willing to sell you a car unless he can screw you over on the price. beware when dealing with these people
Is this review helpful? Yes | No
Aug 9, 2016
Just fine, as far as it goes. Told rep I'm about a month or so from my credit score target.
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Aug 3, 2016
It took them 5 days to return my email and then they said the car had been sold. I gave them one star because a t least they emailed me back :-(
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Aug 3, 2016
Had an appointment to look at the truck. Had to wait a long time for the salesmen. When he finally showed up he pushed me over to another guy, had to wait for him, again, only to find out the truck was not available it's in the shop. Waisted trip long drive never again!
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Jul 28, 2016
Good Experience
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Jul 23, 2016
I purchased the Audi A4 at a fair price. There was a small cracking in the front window. When they try to fix it, they cracked it more. Was given a $225 dollar check to take elsewhere to repair. However, I had to wait a month to receive check. I had to call several times to finally get this money. Fixing the window costs $510.00 dollars and that was for an aftermarket window. Needless to say, I was not happy.
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Jul 21, 2016
There's no playing around at all. Know what you want and make appointment before you go and then it's pretty simple. Overall good experience
Is this review helpful? Yes | No
Jul 20, 2016
Called quickly, but never followed up on providing the features of the vehicle.
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Jul 18, 2016
Prompt returned calls but they were not willing to go down on price at all. Even when the price of the vehicle was way over NADA price. They tried to tell me that it was under that price but I looked myself and had a GM friend look and it was way over priced. It was also shown to be a rental car previously. Which they did not mention. They claimed that they were "good people" and wouldn't try to pull on over on me. But apparently they are shady characters and not looking to make a sale.
Is this review helpful? Yes | No
Jul 18, 2016
Did not like the vibe or honesty I got from here. Why does their website say "Make an Offer" on a vehicle and when you do they respond by saying we don't haggle like in the old days? Then don't ask me to make an offer.
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Jul 16, 2016
Dealership promptly contacted me after I made an inquiry about the vehicle.
Is this review helpful? Yes | No
Jul 7, 2016
Quick response,
Is this review helpful? Yes | No
Jul 4, 2016
They got right back with me. They told me the car was gone and listed a number of other cars I might want. I only wanted the one car so I was not interested.
Is this review helpful? Yes | No
Jul 2, 2016
On June 27, I was casually looking for a vehicle and called Texas Direct Auto and talked with a sales person name Ro. She was pleasant, knowledgeable and not pushy. I was convinced that she was truthful and I decided to purchased a vehicle. We formally met Ro on June 30, 2016 and she made buying a vehicle a pleasant experience. Ro who proceeded to take us through one of the most pleasant and informative car buying experiences I can remember. It's all too common to run into obnoxious car sales consultants who only want to get your signature and their commission as fast as possible. Ro proved to be a wonderful exception to that cliche, and she has ensured that We will be coming back to your dealership for years to come. Thank you very much. Regards, JB
1 of 1 people found this review helpful.
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Jul 1, 2016
Wasn't willing to negotiate on price. Stood firm, wasn't willing to complete the sale and make the deal.
Is this review helpful? Yes | No
Jun 30, 2016
Too many vehicles are being handle there and are not completely checked for damage before being offered to customers. I drove over 3 hrs to be disappointed with car that was presented to me. It had dents and scratches on it that was quite dissapointing for a car with only 5,000 miles. They had more automobiles to offer,but first impression is always the way to win my business.
Is this review helpful? Yes | No
Jun 26, 2016
My experice was good they were professional in answering my questions and welcomed me back if I had anymore.
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Jun 26, 2016
Good
Is this review helpful? Yes | No
Jun 23, 2016
Excellent. Quick, concise and informative
Is this review helpful? Yes | No
Jun 23, 2016
Very good.
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Jun 23, 2016
Quik response
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Jun 15, 2016
Visited the dealership but the car advertised was not there. The salesman said he would get the car back that day and call me later that morning to confirm. He never called back. I bought a car from another dealer that afternoon. Sloppy service.
1 of 1 people found this review helpful.
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Jun 11, 2016
She sent me documents for the incorrect car. Then she sent me documents for a truck.
1 of 1 people found this review helpful.
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Jun 2, 2016
Very good experience. Professional sales associate . I purchased car on initial visit. Very happy with product and service received.
Is this review helpful? Yes | No
May 23, 2016
no problems and helpful - not the car I wanted.
Is this review helpful? Yes | No
May 19, 2016
Asharafa
Responded but declined my Offer
Is this review helpful? Yes | No
May 18, 2016
Good
Is this review helpful? Yes | No
May 18, 2016
Didn't answer my questions
Is this review helpful? Yes | No
May 16, 2016
Responded immediately to my request. Unfortunately I was unable to buy the car because someone got there before me but they had the courtesy to let me know others were coming to look at it and I would need to move fast.
1 of 1 people found this review helpful.
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May 15, 2016
Very good experience very easy process. They work with you to find what you need.
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May 13, 2016
They r good
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May 5, 2016
carbram55
5
Dealer provided the necessary information that was requested.
Is this review helpful? Yes | No
May 3, 2016
Very quick, nice.
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Apr 21, 2016
Very efficient process. They are very concerned for your time and no hassle.
Is this review helpful? Yes | No
Apr 17, 2016
Prompt response!
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Apr 15, 2016
☆☆☆☆☆
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Apr 13, 2016
Excellent communication from dealer via emails and directly via cel phone. Updated changes in car prices and incentives.
Is this review helpful? Yes | No
Apr 13, 2016
excellent and efficient...no double talk.
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Apr 11, 2016
I purchased from this dealer. After a nationwide search, they had the best value on the low mileage unmolested car i was looking for. They weren't very flexible on the price, but they knew what they had, and they didn't have to be. Car is currently in transport, and i cant wait for it to get here.
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Apr 10, 2016
Excellent
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Apr 10, 2016
Stated at the time that the car was listed on Ebay and that I would have to wait until the listing had expired before any negotiating.
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Apr 5, 2016
Great
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Apr 4, 2016
The place is big. But they have excellent coordinators. Everything works like a clock work. I was able to see my contact sales rep on time as he arranged for my test drive.
Is this review helpful? Yes | No
Apr 2, 2016
Heard from them late in my process and they were never in the picture.
0 of 1 people found this review helpful.
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Mar 30, 2016
quick response.
0 of 1 people found this review helpful.
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Mar 30, 2016
Good
0 of 1 people found this review helpful.
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Mar 26, 2016
Perfect!
0 of 1 people found this review helpful.
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Mar 22, 2016
good
0 of 1 people found this review helpful.
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Mar 15, 2016
Outstanding process! One of a kind place.
0 of 1 people found this review helpful.
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Mar 12, 2016
It was a good experience.
0 of 1 people found this review helpful.
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Mar 11, 2016
DAlexander19623
Very professional. Call, text, several follow ups. Helpful information. Prices were higher than some others, but I would recommend if you are looking for a specific automobile. I believe in shopping around and did so for a month and ½, mainly on the internet. Friendly. I think prices are set an not negotiable - or that was my experience.
1 of 1 people found this review helpful.
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Mar 9, 2016
LOVE this dealership great place great customer service made the car buying process very easy would highly recommend and come back for my next auto purchase!!!!
1 of 1 people found this review helpful.
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Mar 6, 2016
Dealer contacted me, I was asked about the vehicle of interest. Asked to submit an application, I was called to say I was denied. They asked if my wife would submit, I asked if it would help, they said yes. My wife agreed and filled application for finance. They called to ask if she did, my wife responded yes. We haven't heard from the dealership, but it's only been a couple of days.
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Mar 4, 2016
Lagbator
great
0 of 1 people found this review helpful.
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Mar 3, 2016
Quick response
0 of 1 people found this review helpful.
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Mar 2, 2016
Awesome!!!!
0 of 1 people found this review helpful.
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Feb 24, 2016
Awesome
0 of 1 people found this review helpful.
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Feb 23, 2016
I made an appointment and went to view / drive the car. Its the first time I have been to their facility, which was quite impressive by the it was organized and arranged. Jimmy, the agent I had spoken to, met me and arranged my drive. It was all very smooth, although I turned down the car.
1 of 1 people found this review helpful.
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Feb 23, 2016
Confortable place to buy awesome service
0 of 1 people found this review helpful.
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Feb 21, 2016
Bought my car here! Loved it
0 of 1 people found this review helpful.
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Feb 11, 2016
Left me a message introducing themself.
0 of 1 people found this review helpful.
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Feb 5, 2016
Very quick reponse when asked for pictures of car.
0 of 1 people found this review helpful.
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Feb 1, 2016
Nice cars with great price
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Feb 1, 2016
Excellent
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Jan 26, 2016
Nice dealer, but it wasn't the car for our family.
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Jan 21, 2016
Very nice and friendly
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Jan 20, 2016
Michael McCorey got back to me asap, good overall reaponse! Can't wait until I can get in touch soon about payment
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Jan 20, 2016
Good
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Jan 20, 2016
Such a comfortable buying environment. They let you test drive on your own, and don't hassle you to stay and talk for hours. Great price, great people, would definitely go back.
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Jan 13, 2016
Five stars
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Jan 13, 2016
Never saw the SUV but people very nice on the phone
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Jan 11, 2016
Very responsive. Much appreciated. the search continues.
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Jan 10, 2016
advertised price on internet, then went up on price when I called.
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Jan 9, 2016
If you deal with Michael McCrory and he tells you he's working it, just set back and let him work his magic. He may not respond but he's working for you. Great deal thanks Mike.
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Jan 8, 2016
great experience.
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Jan 4, 2016
They had cars two cars that we looked at, but they were not exactly what we were looking for. Salesperson was nice.
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Dec 27, 2015
This is how it should be done ,quick response no pressure ,all the information as requested Texas direct auto is where i will make my car purchase thanks Eric
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Dec 13, 2015
Didn't buy from them because their SUV was a 2wd & listing appeared under 4wd search.
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Response from Texas Direct Auto:

Kevin,  Good morning,  I would be more than happy to look into this matter for you sir.  Please feel free to give me a call 281-499-8200 EXT 221.  I am sure that we can find what you are look for.  I have a great team of buyers.
Dec 11, 2015
Sule
Their cars were just so dirty.
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Response from Texas Direct Auto:

Texas Direct Auto would like to apologize to you and your family.  Every customer is very important to us.  Please give me a call so I can look into this matter for you.  
832-947-9949 Diane ( Director of Customer Experience )
Dec 7, 2015
Sent a request for information and received a call very shortly after. They set up a test drive before I arrived. Ultimately, I bought the car! Great experience!
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Dec 5, 2015
Very helpful
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Dec 3, 2015
Quick response
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Dec 2, 2015
great deal no problems
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Nov 28, 2015
Good response. Very corteous.
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Nov 23, 2015
Great!
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Nov 16, 2015
This dealer sent me a text offering me 10k for my trade and then backed down to 7k just said he made a mistake and could not do it so the deal felled to happen was very upset with salesperson .
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Nov 16, 2015
I had to call them because they did not answer the email contact for several days. We would have gone to look at the Expedition but we had a couple of concerns on the AutoCheck. The questions were addressed and a question to have our mechanic check the truck out. For $500.00, we could take the truck off the lot - refundable if the mechanic found anything wrong and if not could be applied to the cost of the truck. We refused. Then the push began to put down $500.00 to hold the truck. Again, we refused. The promise was made to refund the $500.00 if we did not like the truck. Could be done over the phone. We graciously refused and decided this was not the kind of dealership we wanted to engage.
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Nov 15, 2015
The dealer dis attempt to negotiate, but we come reach a deal.
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Nov 14, 2015
Elizsilva
Very low stress shopping experience. They aim to serve without pressure.
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Nov 7, 2015
No pressure or overbearing sales people. They answer questions in a relaxed environment. They honor their prices and give you time with the vehicles.
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Nov 5, 2015
They don't like to negotiate and prices are not the best in the market
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Nov 2, 2015
Excellent
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Oct 31, 2015
Very good
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Oct 30, 2015
They offered me about 60% of the kbb trade in value. Waste of time.
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Oct 21, 2015
Treated me like an unimportant customer because I didn't live local. Never responded to follow up questions.
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Oct 19, 2015
richiesmata
Overall good buying experience. Quick with paperwork. Salesperson not very responsive or quick to reply to emails or texts. I do understand, I'm not the only customer but I expect texts or emails responded to within the hour or half hour. They were true to their word about fixing or repairing any issues in the car. Reputable dealership with quality vehicles in my conclusion. Although a small matter, did not get a full tank of gas - was told that "Texas Direct doesn't do that". Surely the expense would have to come from the salesperson? Told that "they only made $100 per vehicle in commission..I don't really believe that but haggling for $40 after buying a $33,000 vehicle? Even had a 15 minute conversation about a full tank of premium gas .... really? Asked for photos of my vehicle prior to loading for transport to my state - never got them. I didn't need them after all but ....... I changed the oil personally this weekend and found the oil to be dirty enough that it seemed that the oil had not been changed prior to sale. I would recommend Texas Direct Auto based on quality of vehicle I bought and fast paperwork. Just ask for the "little stuff" early and get a commitment.
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Oct 11, 2015
Beware! They charge $500 to test drive! If you can prove there is something wrong with the car will they consider giving you the $500 back. Seriously? Poor, judgemental and conceited service - to assume the customer is there just for a joyride is sad. Fortunately I was able to drive to Garnet Motorcars and buy my Porche. Word of advice to Texas Auto Direct from one who is in the business of high end real estate - get off your high horse and treat customers as valued customers and with respect! Someone who has chosen YOU to spend thier hard earned with. Because, customers always have another option!
1 of 1 people found this review helpful.
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Oct 10, 2015
Car smelled like smoke Nooooo thanks!
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Oct 6, 2015
Helpful
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Sep 27, 2015
Car salesman was most unwilling to offer help or assistance. Was more interested in getting my credit card number than addressing my questions or concerns. The trade in offer for my vehicle was insulting as was the counter offer. The most helpful person involved was the fellow who checked out the car with me prior to my leaving the lot. He patiently explained and demonstrated all the features and answered all my questions. He would not let me leave until I was satisfied.
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Sep 18, 2015
Great service
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Sep 17, 2015
Great
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Sep 5, 2015
Kingkijo
Bought a truck. Confused alittle bit on who was who as far as salesmen and Financing people, but it worked out.
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Sep 1, 2015
Prompt follow up.
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Aug 28, 2015
Call me a day and a half after I bought a car elsewhere
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Aug 22, 2015
Easy to work with, Wayne Thomas was awesome!!
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Aug 4, 2015
Good follow up and stayed in contact even though I did not purchase from them
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Aug 4, 2015
sales person never called me back or e mailed documents that he said he was going to send .. receptionist absolutely ignored people as they walked in .. she was too busy reading her e mails on her computer ... will never even give them another shot !!!
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Jul 31, 2015
It took a couple of days to get a response which caused me to miss out on the vehicle but I'm sure they have lots of request for information
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Jul 18, 2015
Bought a new truck. I got a good deal but the customer service was horrible. I left with bird poop all over my new vehicle and the gas tank on empty.
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Jul 11, 2015
Good attention
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Jul 10, 2015
Responded quickly, emailed questions about intrest rate and payments and never heard back
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Jul 6, 2015
My sales guy was great. This place does things in a unique way. I bought a BMW 335i from them. Not sure how good their car inspections are because they don't reveal the information in an organized and concise way in comparison the point inspection list that I get from someone like Sewell or Audi West. The good aspects are that you can test drive a bunch of used cars against each other in one place, the prices are right, and the experience doesn't get so personal and emotional like in the average dealership (and I loathe that high pressure, psychotic experience). These guys didn't get in my face. Then I went to finance and they were trying to sell me a warranty that has terrible reviews on the web from about 98% of the people posting. They also tried to give me a horrible interest rate. The sales experience was nice but the finance experience wasn't, and their seems to be a general lack of organization, but I would rather work in a low pressure situation when I'm purchasing a car, and I buy only used cars, so I would return. I would advise anyone to step back before purchasing and work out your warranty and finances elsewhere. Then you will get the best in all areas.
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Jun 27, 2015
Friendly staff, transparent and honest. Helpful with follow-up and very accessible.
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Jun 26, 2015
Carla915
Great
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Jun 22, 2015
Fast response for a potential sale. Seller sold Dodge Viper but called to inform me prior to transaction. Thanks for keeping me in the loop. Will do business in the future.
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Jun 5, 2015
I asked a question about this vehicle with my email and phone number which have to be listed. I received a call while at work. I informed the caller to respond by email. No one has responded in more than a week now. I think that the caller was a pressure type salesman, which does not work with me.
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May 27, 2015
Very happy!
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May 19, 2015
Good Quick Response
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May 19, 2015
good photos on site, prompt follow up from seller
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May 12, 2015
transaction was quick and easy
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May 11, 2015
My dealer was extremely helpful and answered all my questions about the car.
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May 7, 2015
Provided great service
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May 2, 2015
They would not negotiate no more than $500.00 down on their price.
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May 1, 2015
Bought a nice car for a nice price! Best car buying experience by far!
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Apr 23, 2015
Smoothest and quickest,no hassle car purchase I have ever done
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Apr 9, 2015
This car purchasing experience was great!!!
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Apr 4, 2015
They misrepresented the features on this SUV. It is not a Platinum edition
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Mar 28, 2015
Did not purchase but helpful
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Mar 19, 2015
Friendly and very nice.
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Mar 2, 2015
Great, the salesman contacted me right away.
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Mar 1, 2015
nice to talk with
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Feb 9, 2015
Dealer responded promptly, visited the dealership and purchased the vehicle. Staff and dealership were top notch and a pleasure to work with. Couldn't be more pleased.
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Feb 8, 2015
This first comment is intended for all car dealers...A car buying experience should be fun, companies should want to negotiate car prices, instead they all wish to be like CarMax. The haggle free experience does not allow a possible buyer to negotiate that does not allow for a decreased price. Honestly, who wants to buy a 2006 Ford Expedition that 96,000 plus miles for $17,000 dollars. Well it just does not make a whole lot of sense! This is what we as the people have created, the no negotiation style of buying a vehicle. So, if a dealership is going to have a no haggle zone, why have the vultures standing outside the dealership waiting to make a sale. If a dealership truly believes in making a deal then get rid of the vultures. With the sales reps standing near and eagerly waiting to make a sale, this represents the idea of a dealership wanting to negotiate a price. Several dealerships lost out on an opportunity to make a great deal in selling a vehicle. I sat down and compared prices for the particular car I wished to purchase. Since no dealership wished to bargain, my choice was clear to go with a vehicle with very few miles with a less cost. At Auto Direct, I found the car, however, they did not want to make a deal. During the purchase, the environment felt like a cattle hearding event, people pushed through a purchasing system, in and out lacking personal attention. So eager to sell a car but not eager enough to give that personal attention. After spending an uncountable amount of hours (I was not pushed through as fast as the other customers). I started the purchase around 1130 a.m. Did not get out until almost 7:00 p.m. because of the lack of attention. I could have walked out without buying the car, but the car had everything desired. The entire time of being there in Auto Direct, not one dealer offered me to have something to drink or offered a little bite to eat. Buy 7:00 p.m., I was extremely tired, hungry, and thirsty. Most of all I was thirsty to get the heck out of there. There will not be a next time, there will not be another possibility of buying another car in this state. My next purchase will be made out of state with a dealer who will want to negotiate a price. Then to top it all off...at a nearby Toyota dealer, a vulture sales rep tried to sell me a Honda that was missing external body parts for an ungodly price, I laughed at the vulture and told him to get lost. Never returned! So, to everyone who wants to pay a no haggle price, go ahead and throw your hard earned dollars out the door! Behavior can change if we as a society create the change!
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Feb 5, 2015
needs to improve customer service
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Jan 23, 2015
Good job
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Jan 15, 2015
Talk to them over the phone few times . But they were very curtious and proffitional
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Jan 14, 2015
Fine job, however I purchased a different auto locally.
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Jan 8, 2015
Although I didnt purchase a truck. I felt like if I would have been able to purchase the truck the deal would have gone smoothly! Thank you
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Dec 30, 2014
Good
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Dec 17, 2014
Waited so long to test drive the car. And non negotiable place I don't like
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Old Dealer Reviews

Dec 1, 2014
Proactive
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Nov 30, 2014
Responsive and gave me lots of details about several cars. Thanks.
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Nov 30, 2014
Overall I was treated well and moved through the buying process fairly quickly, Has a light out which they took back to the shop and repaired before I could take it home.
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Nov 28, 2014
Great selection & great cister service!!
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Nov 19, 2014
It was very impersonal.
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Nov 6, 2014
Was extremely pleased with the attitude of all employees that I had involvement with. No nonsense approach to selling..and buying a car. Very pleased!!
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Nov 6, 2014
Amazing volume of stock but not easy to deal with. You could wait hours for them to find the cars you want to test drive.
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Nov 1, 2014
Low balled my trade in and highballed their auto. Sick of the lying,cheating when buying a vehicle
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Oct 24, 2014
Love this place
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Oct 24, 2014
Josh Hughs was great
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Oct 24, 2014
vehicles were already sold. Bought a new vehicle for only $3k more from a dealership.
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Oct 19, 2014
Sales rep and finance was very good....but when I took delivery of the Yukon the man knew NOTHING about the vehicle. A light came on the control; panel and he said He wasn"t sure what it meant and I would have to take it to a dealer and have it checked out. No owners manuals with vehicle. Exterior clean was poor, dirt and bugs on front of vehicle.
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Oct 16, 2014
Amazing.
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Apr 10, 2014
I have good credit , they tried to have me pay 19.9 % interest on a classic 40 year old car, there nuts
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Aug 14, 2013
Overall, a good experience. Saleman Eric was always in a rush. He did not give very personal service.
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Mar 7, 2013
very happy with transaction
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Feb 9, 2013
This place is awesome! Great service. Great selection. Great Prices. Will deifinitely recommend to friends and family.
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Jan 17, 2013
good responses from sales rep
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Jan 14, 2013
olysprinter
I realize that car is sold 'as is'however it did not have any manuals suchas an owners manual or a navigation manual.Several requests for these have not brought any results. Not a good thing when I just spent $25k for the car.
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Dec 9, 2012
Not able to provide test drives to those with hire cars as they have no insurance
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Nov 17, 2012
They were responsive
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Nov 13, 2012
sunnyingalveston
I asked a simple question regarding color of convertible top and got an answer stating call or come by for answer?!?!? Wont waste time if I cant get a simple answer via email.
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Nov 11, 2012
Please shop around at another dealership. If you just have to get a car from here get it inspected. I did and the car had transmission problems now they are trying to keep my $500. All I can say is run forest run
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Oct 29, 2012
Very happy with the deal and the financing they came up with. Marcus my sales rep was very helpful and not pushy. would recommend them to anyone.
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Oct 13, 2012
I found one I like purchased..it seems price was good. Because car gurus it made easy and quick . Thank you.
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Sep 15, 2012
I delt with them after being top bidder on a ebay auction called to see since the car did not reach the reserve if we could negotiate a price. The salesman said you can buy it for the buy it now price. Dull nada book
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Sep 12, 2012
I loved the sales rep. I went it to test drive vehicle, but it hadn't been cleaned well enough to my satisfaction; and you could "smell" that the vehicle's last owner had been a major smoker. I did not test drive this vehicle.
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Sep 12, 2012
WORST dealer I have ever dealt with. HIGH pressure and "added junk fees" that you cannot avoid. Check out their ratings on BBB.
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Sep 10, 2012
Talk to dealer, got the feeling I was annoying him. Never saw truck because it was out for repairs.
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Aug 29, 2012
they are doing a great job
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Aug 25, 2012
Excellent dealership. Very nice and knowledgeable staff.
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Aug 23, 2012
Everyone was very nice & helpful, but they dropped the ball at the last minute. Everytinh was going great until we went to test drive and pickup the car. I had taken off work and they had me wait outside for 45 minutes until I was forced to retuen to work. My wife continued to wait even longer. She finally purchased the car. It is the first time I had ever purchased a car without ever laying eyes on it or test driving beforehand. I was tempted to tear the check up. I am looking for another car for me, but Direct has lost my business.
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Aug 13, 2012
pleasant
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Aug 10, 2012
Friendly, informative and helpful personnel.
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Jul 29, 2012
Been over a week still hasn't contacted me back about car
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Jul 24, 2012
johnnydg
Great communication and they know their trucks
Is this review helpful? Yes | No
Jul 16, 2012
I did not buy car from this dealer. However the service was very prompt.
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Jul 5, 2012
Worst delaer I have ever been in contact with.
Is this review helpful? Yes | No
Jun 21, 2012
Found the vehicle I was searching for. Thanks
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Jun 13, 2012
They kept asking for me to make a deposit of $500 on the car just in case someone else wanted to buy it. I didn't of course, I stated that if it's there, it's there! If it's not it's not. I let the sale person know that I had outside finacing and he stated that I needed to contact them and have them ready so I wouldn't be waiting hours when I got there. He wanted to fax the credit union the purchase order in advance so it would basically be mine. I stated that I hadn't even seen the car yet, and he said I'm just trying to save you time. If you don't want the car, don't sign anything when you get here. (FYI) Just be aware that you will not get your deposit back if you make one, it will be applied to another vehicle. Wait, didn't I pay the deposit to hold the vehicle for me, well it sold! Then here comes the same make, same model car around the corner. Different mileage, different color? Either find a vehicle there or lose your deposit.
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Jun 1, 2012
I didn't buy their car but they responded very quickly to several questions. It seemed they were a first class organization.
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May 17, 2012
This is a shady dealership, I contacted them to buy a car I saw, sent them all of the necessary papers for my loan, talked with them, they told me what my payment was, when I called 15 minutes later to give my deposit, they said they sold it to someone who just walked in the door. I had been dealing with them for days, did the loan, and because they could get a little more money, they sold it out from under me..This was the worst experience, and even after speaking to the manager, they did nothing..They only care about money!!!7
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May 4, 2012
Helpful and responsive.
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Mar 19, 2012
Excellent customer service!! The staff is very professional and treats customers as if they are the only ones there. I would refer this company to every one I know. Even the financing was pain-free thanks to Cedric, the Financial Officer. He was very patient and helpful. He made us feel like we had a million dollars to spend.
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Nov 29, 2011
only received a e-mail, no phone call
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Nov 12, 2011
Very nice but you have to watch out for some of there specials and there unit are not cleaned-up until you purchase it but overall great place.
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