Serra Chevrolet Saginaw

GM Certified Pre-Owned and New Chevrolet Vehicles, Great
Inventory

4200 Bay Rd.
Saginaw, MI 48603
Map & Directions

Sales: (989) 398-0366 Service: (866) 427-3580

Today 8:30 AM - 6:00 PM (Closed Now)
Show business hours

Other Nearby Dealers

Burt Watson Chevrolet Buick - 202 listings
10231 E Washington Rd Reese, MI 48757
2 reviews
Moore Shoreline Chevrolet Buick - 183 listings
651 S. Unionville Road Sebewaing, MI 48759
7 reviews
Simms Chevrolet Company - 176 listings
4220 W Vienna Rd Clio, MI 48420
1 review
Curtis Garber Chevrolet Cadillac - 163 listings
425 Ellington Street Caro, MI 48723
3 reviews
Serra Toyota Saginaw - 125 listings
4200 Bay Road Saginaw, MI 48603
1 review
Graff Motor Sales Chevrolet - 2 listings
1100 West Cedar Ave Gladwin, MI 48624
2 reviews
Suski Chevrolet Buick
8700 Main St Birch Run, MI 48415
3 reviews
Shea Chevrolet
5135 Corunna Road Flint, MI 48532
3 reviews
Graff Chevrolet Durand - 423 listings
9009 Lansing Rd Durand, MI 48429
11 reviews
Richardson Chevrolet Buick - 272 listings
501 N Main St Standish, MI 48658
10 reviews
Garber Chevrolet, Inc. - 361 listings
1700 N Saginaw Rd Midland, MI 48640
7 reviews
Garber Chevrolet of Saginaw - 482 listings
8800 Gratiot Rd Saginaw, MI 48609
18 reviews
Applegate Chevrolet - 200 listings
3637 S Saginaw St Flint, MI 48503
5 reviews
Young Chevrolet Cadillac Buick GMC - 722 listings
1500 E Main St Owosso, MI 48867
21 reviews
LaClair Sales - 204 listings
12709 West Brady Road Chesaning, MI 48616
6 reviews

Popular Used Cars

Used Ford F-150
4,135 Great Deals out of 246,952 listings starting at $499
Used Ford F-250 Super Duty
992 Great Deals out of 48,953 listings starting at $999
Used Chevrolet Silverado 1500
3,817 Great Deals out of 154,447 listings starting at $1,500
Used Chevrolet Silverado 2500HD
647 Great Deals out of 39,017 listings starting at $2,699
Used RAM 1500
2,780 Great Deals out of 148,949 listings starting at $3,950
Used RAM 2500
591 Great Deals out of 37,238 listings starting at $5,000
Used Toyota RAV4
1,118 Great Deals out of 56,998 listings starting at $1,950
Used Nissan Rogue
1,209 Great Deals out of 75,624 listings starting at $1,900
Used Toyota Camry
1,106 Great Deals out of 72,771 listings starting at $1,000
Used Honda CR-V
1,005 Great Deals out of 86,593 listings starting at $1,999
Used Honda Civic
757 Great Deals out of 60,761 listings starting at $950
Used Toyota Corolla
971 Great Deals out of 53,983 listings starting at $900
Used Honda Accord
964 Great Deals out of 61,053 listings starting at $1,200
Used Ford Escape
1,759 Great Deals out of 87,669 listings starting at $1,195
Used Chevrolet Equinox
1,697 Great Deals out of 94,528 listings starting at $1,870

Dealer Details

Serra Chevrolet Saginaw

44 reviews
Today 8:30 AM - 6:00 PM (Closed Now)
4200 Bay Rd.
Saginaw, MI 48603

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Dec 10, 2019
Excellent customer service, great car at a great price
Is this review helpful? Yes | No
Jan 14, 2020
Response from current dealership:
Thank you for taking the time to leave this review. We're glad we could help you find your new vehicle.
Dec 2, 2019
I was definitely satisfied with the response time
Is this review helpful? Yes | No
Jan 14, 2020
Response from current dealership:
We're glad to here you were taken care of promptly, Perez. We hope to be able to help with all your automotive needs.
Nov 24, 2019
Awesome experience! Nicole emailed back within a few short hours and was extremely helpful in making a decision on our vehicle of choice. Will surely buy again!
Is this review helpful? Yes | No
Jan 14, 2020
Response from current dealership:
Thank you for your kind comments, Brad. We're happy to hear of your satisfaction with the buying process and so glad Nicole could help you find what you were looking for. We'll be here when other automotive needs arise.
Nov 9, 2019
Nicole Hackel was wonderful and went out of her way to help us. Unfortunately I’m new at the process and the Montana sold before she and I spoke but she found an awesome replacement but it also sold before I could close the purchase so we continue the search.
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Thank you for taking the time to leave this great feedback. Please don't hesitate to contact us for future automotive needs.
Oct 31, 2019
Fast follow up...
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
We are happy to hear everything was completed quickly and to your satisfaction!
Oct 18, 2019
Well even though I didn’t purchase a truck from there they were looking for one for me so if you see something that catches you’re eye get a hold of them they will get in touch with you pretty much right away and best of all the person that got back with me was very courteous and inquired about what I was looking for and that’s the most important thing
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience so we're happy to hear that is exactly what you received, Leon!
Oct 18, 2019
Carol was very helpful even though I didn't get the car. She took pics and emailed them to me when I asked
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Thank you for this great review! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
Oct 5, 2019
Great dealer
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Thank you for taking the time to let us know that you were satisfied with the service you received at your recent visit, Dean. We value your business.
Aug 27, 2019
Nice
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Thank you for the review and 5-star rating, Anita; we really appreciate it and value your business!
Aug 24, 2019
Great communicators
Is this review helpful? Yes | No
Nov 15, 2019
Response from current dealership:
Thank you kindly for your 5 star rating, Tim. We appreciate the opportunity to serve you, both in the past and in the future!
Jul 29, 2019
They called back and everything was fine
Is this review helpful? Yes | No
Aug 8, 2019
Response from current dealership:
We're happy to hear that you were happy with the service provided, Roger! And, thanks so much for the 5-stars! Please let us know if we can help with any of your automotive needs.
Jul 23, 2019
Very nice car
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Jul 24, 2019
Response from current dealership:
We're glad you're happy with your purchase, Gary! Thank you for choosing Serra Saginaw.
Jul 22, 2019
I bought a Toyota RAV4 hybrid from them instead.
Is this review helpful? Yes | No
Jul 24, 2019
Response from current dealership:
Thank you for choosing Serra Saginaw! Enjoy your new Toyota!
Jul 17, 2019
It wasnt the vehicle we needed but they were very prompt in replying
Is this review helpful? Yes | No
Jul 24, 2019
Response from current dealership:
We really appreciate you taking the time to leave us a positive review about your experience with us, Corrine. Thanks for giving us the chance to earn your business.
Jun 13, 2019
I ended up buying a different car from a different dealer, but Scott was very nice and kept in touch with my car inquiries
Is this review helpful? Yes | No
Jul 24, 2019
Response from current dealership:
Thank you for taking the time to write this great review, Julie. We really appreciate it and hope you'll stop by again for any of your automotive needs.
Jun 9, 2019
Great
Is this review helpful? Yes | No
Jul 24, 2019
Response from current dealership:
We're happy to see that you were taken care of at your recent visit! Thank you for choosing Serra Saginaw.
Apr 28, 2019
I received an email crazy fast and was in constant contact and had no problem with dealership. Great people, great cars for great prices!
Is this review helpful? Yes | No
Jul 24, 2019
Response from current dealership:
Thanks so much for your kind words. We enjoy providing great service to our guests. And, thank you for taking the time to write this review.
Mar 14, 2019
Easy to communicate with and let me know that the car had sold the day before my scheduled test-drive.
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
We're happy to see a 5-star rating. Thank you for taking the time to let us know.
Mar 8, 2019
Got immediate response to know if it is still available but no response to further questions.
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
We're sorry that the follow-up was not up to par, Me. Please call us at 989-790-0800 at your earliest convenience to speak to a sales manager.
Feb 2, 2019
Spoke with Nicole. Awesome experience. Responded immediately. When I went to look at truck, Nicole had it out front by door warming up. I had several question prior to looking at vehicle and Nicole answered every email within minutes and even braved 15 below zero temps to take more pictures for me (within minutes of me asking). GREAT EXPERIENCE NICOLE
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
Thanks so much for this wonderful review. Our staff is dedicated to helping our guest get the best car buying experience possible.
Jan 18, 2019
Very helpful
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
We're glad to hear you found our staff knowledgeable and helpful. Johnny! Thank you for letting us know.
Jan 1, 2019
Quick and painless transaction. Very helpful and nice staff. Love the new truck!
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
We're really happy to read such a positive review, Deven! Thank you so much for taking the time to write! We hope you enjoying your new truck!
Dec 26, 2018
A great place to shop for a car... I would recommend too everyone.
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
We really appreciate your kind words and hope to become your automotive specialist.
Dec 18, 2018
Prompt and helpful.
Is this review helpful? Yes | No
Mar 18, 2019
Response from current dealership:
Thank you for taking the time to let us know how we did!
Nov 4, 2018
When I contacted Serra they were quick to respond, got the information I requested and was friendly to work with.
Is this review helpful? Yes | No
Nov 27, 2018
Response from current dealership:
Thank you for taking the time to let us know how we did. We're happy to hear you were satisfied with the service you received. Please let us know if there is anything else we can do to help with your automotive needs.
Oct 27, 2018
Very courteous customer relationship. Easy to work with.
Is this review helpful? Yes | No
Oct 29, 2018
Response from current dealership:
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at Serra Saginaw!
Oct 22, 2018
quick call
Is this review helpful? Yes | No
Oct 29, 2018
Response from current dealership:
Thank you for the 5-star rating, Jammie. We hope we could help you find the perfect vehicle.
Sep 12, 2018
Responded the next day.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 19, 2018
Response from current dealership:
Thank you for taking the time to leave us a rating, Valerie! If there is anything we can do to earn a 5, please let us know.
Sep 8, 2018
Honest
Is this review helpful? Yes | No
Sep 11, 2018
Response from current dealership:
Thanks so much for taking the time to leave feedback on your experience with our staff; we want to help in any way possible.
Sep 4, 2018
Response time was quick. Nicole seemed nice and not pushy which is what I like.
Is this review helpful? Yes | No
Sep 11, 2018
Response from current dealership:
Hi Monique, thank you for letting us and others know how Nicole respected you and your time. Please let us know if we can assist you in any way.
Aug 30, 2018
Good help and polite
Is this review helpful? Yes | No
Sep 11, 2018
Response from current dealership:
We're happy to help! Please let us know if we can assist with your automotive needs in the future.
Aug 20, 2018
They contacted me immediately, and were quite informative
Is this review helpful? Yes | No
Sep 11, 2018
Response from current dealership:
Thanks so much for taking the time to leave this feedback, Jennifer. We're happy to hear you had a great experience with our staff.
Jul 4, 2018
Wrote me back answered all my questions and they were nice
Is this review helpful? Yes | No
Jul 6, 2018
Response from current dealership:
Hi Ashley! Thank you for taking the time to leave these kind words, we really appreciate you letting us and others know about your experience. Please let us know if we can assist you with your automotive needs in the future.
Jun 21, 2018
I enjoyed it. Thanks again Jay.
Is this review helpful? Yes | No
Jul 6, 2018
Response from current dealership:
Thank you for the 5-star rating, Demond! We're glad to hear Jay took good care of you during your visit to our dealership. Please let us know if there is anything else we can do for you.
Jun 13, 2018
Best service ever!
Is this review helpful? Yes | No
Jul 6, 2018
Response from current dealership:
Thank you so much for taking the time to leave a review for us! We appreciate that and are happy to hear you were satisfied with the service you received at Serra Saginaw. Best wishes to you!
May 30, 2018
The experience could have been much worse, as I drove 95 miles each way to go test drive and purchase a vehicle from Serra. I setup a time to go look at the vehicle and received email confirmation that the vehicle was available and an appointment was set. When I arrived after the 1.5 hour drive, I was told the vehicle was sold. The only thing that saved the experience was the salesperson and manager worked very hard to try and find another vehicle for me over the next several days. Without their willingness to try and find another vehicle, the rating would have been much worse.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 31, 2018
Response from current dealership:
Thank you for sharing your experience, Bruce; we're sorry it wasn't better overall. We use information like this to improve.
May 17, 2018
They called the next day and after visiting the lot, I had a deal pending.
Is this review helpful? Yes | No
May 23, 2018
Response from current dealership:
Darrell, we're so happy we could assist you in finding the right vehicle for your needs. Thank you for choosing Serra Saginaw.
May 10, 2018
Awesome. Would recommend to anyone. Derek was awesome and we love the car.
Is this review helpful? Yes | No
May 23, 2018
Response from current dealership:
Thank you for the high rating and wonderful comments. We appreciate you sharing your experience with Derek. Thank you for choosing Serra Saginaw.
Apr 17, 2018
i text them at 12:15am and they had contacted me by 8:38am, by noon i was filling out paperwork. the service is great i'd go back again with confidence
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Apr 18, 2018
Response from current dealership:
Neal, we're happy to hear that your needs were met in a timely manner. Thank you for your business and for sharing your experience here. Enjoy your new vehicle!
Apr 12, 2018
Great experience
Is this review helpful? Yes | No
Apr 18, 2018
Response from current dealership:
Thank you for the positive feedback. We appreciate you taking the time to share your experience and for your business.
Mar 5, 2018
Very efficient and helpful.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2018
Response from current dealership:
Thanks so much for sharing your experience with others, Ryan. We strive to make sure every guest is satisfied with our service.
Feb 27, 2018
Dealership response was quick. Helped me with each of my questions.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2018
Response from current dealership:
Hi Edward, sorry for the delay in our reply, but we appreciate you sharing your experience. If there is anything additional we can do, please let us know. Thank you!
Feb 7, 2018
I guess they are okay. They called me 3 weeks ago, then was told they would keep an eye out for other cars I was interested in, I’ve seen several on their page, but no one from Serra has ever called me back. So you can figure out if their service was good or bad, I have my own theory. Thanks
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 20, 2018
Response from current dealership:
Constance, we're very sorry you had a less than stellar experience here. Thank you for letting us know, we use this type of information to grow and improve our processes.
Jan 31, 2018
Wonderful place to buy hassle free easy transaction awesome staff, Logan is the man for sales, he was great. Jessica was awesome with paperwork as well Leslie. Nicole was a total sweetheart 2 hours drive each way for me and totally worth it
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 6, 2018
Response from current dealership:
Thanks so much for sharing your experience here Rachel! We really appreciate that and your business, especially since you had to travel so far. We strive to make sure every guest is satisfied with our service and more importantly the vehicle they purchase. Enjoy it!
Jan 23, 2018
Nicole got back with me quickly
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 25, 2018
Response from current dealership:
Hi Luana, we're pleased you experienced great customer service when reaching out to our dealership. Please keep us in mind for all your automotive needs.
Jan 21, 2018
Bought our car there! Very good dealership.
Is this review helpful? Yes | No
Jan 23, 2018
Response from current dealership:
Thanks for the rave review Kristine! We appreciate you letting others know that you were happy with the process and experience of buying your new vehicle from us. And, thank you for your business. Enjoy your new car!
Jan 13, 2018
This truck was listed for 40,991 for over a week. Then when I made plans to come look at the truck they changed the price to 43,991. When I confronted them about it they would not honor the price that I had been looking at for weeks. I called back to talk to the sales manager, and he still has not called me back. I would never work with such lying dishonest people. If I had my choice I wouldn’t even give them one star.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Jan 16, 2018
Response from current dealership:
We are disappointed to hear that you did not have a more positive experience with us. The lower price on this truck was an error within our pricing software. We apologize that the manager did not call you back in a timely matter.
Dec 5, 2017
Nicole was very helpful but due to the distance I decided to go somewhere else.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Dec 7, 2017
Response from current dealership:
Thanks so much Joe, for leaving us a 5-star rating based on emails and/or phone calls alone. We feel Nicole is a great asset to our team as well. Maybe we can assist you in the future.
Nov 30, 2017
Fast response and friendly. Very helpful with any questions or requests I had. Going to look at the car in a few days but overall a great experience.
2 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 1, 2017
Response from current dealership:
You, as every guest who inquires about one of our vehicles, is very important to us. We strive to provide the best customer experience possible when helping find the right vehicle for your needs. We'll see you soon!
Nov 26, 2017
Very professional. Provided information on other vehicles that I might be interested in. Promptly responded to all my questions.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 27, 2017
Response from current dealership:
Hi Ken, thank you for sharing your experience. Hope we were able to put a new vehicle in your driveway!
Nov 20, 2017
Great bought the car.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Nov 21, 2017
Response from current dealership:
Thank you for the 5 star rating, David. Glad we could be there for you!
Nov 14, 2017
Nicole Hackel was great to work with
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2017
Response from current dealership:
Hi Elaine ~  Thank you for sharing with us. We're glad Nicole was able to help you find the vehicle that fit your needs. We believe she's an asset to our team as well!
Nov 2, 2017
Nicole responded quickly and answered all my questions about the vehicle in advance. We purchased the car on a Monday evening, and the crew got us out of there by staying after hours to finish up so we did not have to drive back on another day.
Is this review helpful? Yes | No
Nov 3, 2017
Response from current dealership:
Thank you for the 5 stars and kind words. We strive to provide a great experience when you allow us to assist with all your vehicle needs.
Oct 7, 2017
I had a very good experience. They were honest and upfront and were even willing to cut the price. I love this car.
Is this review helpful? Yes | No
Nov 3, 2017
Response from current dealership:
We are pleased to assist you with your vehicle purchase and strive to provide excellent customer service to all of our guests. Enjoy the ride!
Sep 29, 2017
These guys are awesome, Nicole is so professional and sweet , I recommend this dealership 100%
Is this review helpful? Yes | No
Sep 29, 2017
Response from current dealership:
Thanks so much Richard! We appreciate your kind words and are happy that we could assist you with your vehicle purchase.
Aug 21, 2017
Nicole was amazing! Always answered all my questions about the vehicle in a timely matter. We were not in the same town as the vehicle. The price was great so did end up purchasing from them. Would highly recommend Serra!
Is this review helpful? Yes | No
Sep 29, 2017
Response from current dealership:
Thanks so much for sharing your experience with others. We strive to make sure every guest is satisfied with our service and more importantly the vehicle they purchase.
Apr 28, 2016
This Dealership was Great !!!!!!! Very friendly and Very quickly to call me back. VERY good service !!!!!! The car was Very clean and was delivered in a professional manner. I was gald to find this car so close to my home at such a GREAT price. Never bought from this Dealership before, but will again. THANKS !!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No