Hank Graff Chevrolet Inc

GM Certified Internet Dealer

800 N State Rd
Davison, MI 48423

Sales: (810) 479-5954

Service: (810) 653-4111

Today 8:30am - 8:00pm
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All reviewers have been verified to have contacted this dealer – Learn More
Nov 22, 2017
Brian was very helpful and sent pictures of the vehicle to help in the decision for me to purchase the Jeep. The transaction went very smooth for an out of state purchase as they have direct link with the Secretary of State to do the title/registration work on the spot. Yes, this TJ Jeep is a project vehicle so the price was right and it the color/options that I wanted for a long time.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 6, 2017
GuruDMGH9
Buying a car should be very happy experience.. and at Graff . It was much much better than other places, I've been too.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Hank Graff Chevrolet Inc:

Thank you for your kind review, we appreciate your business
Sep 21, 2017
We worked with Todd. He was great. He was informative and unassuming. He told us anything he could about the van, let us inspect all we wanted and drive it with no hassle. He explained how we could hold the vehicle until we could return to have a mechanic inspect it and was just overall really pleasant.
Is this review helpful? Yes | No

Response from Hank Graff Chevrolet Inc:

Todd is great, we at Hank Graff are glad you had a good experience and hope you continue to use us for your automotive needs.
Sep 11, 2017
Fast respond
Is this review helpful? Yes | No

Response from Hank Graff Chevrolet Inc:

Thank you for the 5 star review.
Aug 10, 2017
megatalker
The dealer replied promptly and said the car was sold, but they had another car I might be interested in. It was a different model and older year that the one I was looking at, so I didn't like her suggestion. Overall, very good.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 28, 2017
Guru9WHDD
I didn't get the car from them but, they where great trying to find what I wanted.
Is this review helpful? Yes | No
May 11, 2017
Dealer was very easy to work with and determined to get me into the car I wanted, although they were less up front about some of the car's obvious faults.
6 of 7 people found this review helpful.
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Apr 16, 2017
offered me less than half for a car i was going to trade in that i bought new a year ago.... there used car i was looking wasnt less than half price off new....
5 of 6 people found this review helpful.
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Apr 13, 2017
Very clean body with several expensive mechanical issues.
6 of 7 people found this review helpful.
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Apr 11, 2017
Tony043
Gave me details on the vehicle
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 21, 2017
Seems like he has a big stock of cars, but I did not have chance to see this car, however he mentioned all the extra options I could select.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Hank Graff Chevrolet Inc:

Jesus, I am sorry you did not get a chance to see the car but please let us know if there is anything we can still assist you with.
Nov 18, 2016
Excellent
1 of 5 people found this review helpful.
Is this helpful? Yes | No

Response from Hank Graff Chevrolet Inc:

Thank your for your review Todd, we here at Hank Graff Chevrolet Davison appreciate your business!
Nov 5, 2016
The hummer was put on hold for 2 hours so we could drive there. In route the salesman called said his boss was having someone test drive, also in route the internet sales team called about our interest we said we were in route. After arriving we were told that the vehicle was sold (out from under us) typical no integrity sales team. Of all sales manager said they were sorry... Which is correct they are sorry sorry excuse for a dealership to carry that Chevrolet name.
21 of 21 people found this review helpful.
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Oct 7, 2016
Very helpful
2 of 3 people found this review helpful.
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Sep 30, 2016
It was very pleasant and knowledgeable
0 of 1 people found this review helpful.
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Sep 19, 2016
They did answer my request for information But I did not like the truck.
2 of 2 people found this review helpful.
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Sep 18, 2016
Responded quickly
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 14, 2016
I e-mailed them to let them know I would come in the following day to look at it. They contacted me to let me know that the car was gone. Very pleasant and helpful.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Sep 10, 2016
Drove 40 minutes to find out the vehicle had already been sold. Very friendly staff the just don't communicate well enough with each other.
9 of 9 people found this review helpful.
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Sep 9, 2016
They got back to me in time.
1 of 1 people found this review helpful.
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Jun 17, 2016
I was contacted almost immediately and bought the car.
1 of 1 people found this review helpful.
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May 22, 2016
Still in process of finding vehicle but this dealership has reached out many times. They are willing to help and understand each individuals situation.
3 of 3 people found this review helpful.
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May 20, 2016
got back to me fast and often
1 of 1 people found this review helpful.
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May 20, 2016
I ended up with a different vehicle which then had huge problems with but Brendan towed it and took care of everything for me ,he bought the no warranty car back and set me up with an even better vehicle! God Bless that young man.He really went the extra mile for me.
9 of 9 people found this review helpful.
Is this helpful? Yes | No
Mar 22, 2016
Good follow up and response to my questions.
1 of 1 people found this review helpful.
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Feb 7, 2016
Did my research - car I was interested in was high miles and requested specific info - response was they were selling "as is" which was strange as their's was a premium price.
4 of 4 people found this review helpful.
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Feb 6, 2016
The people there are very friendly and very helpful. It was a great experience.
2 of 2 people found this review helpful.
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Jan 15, 2016
Good experience. Helpful staff.
2 of 2 people found this review helpful.
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Read 19 old reviews
Dec 1, 2015
very nice and helpful
1 of 1 people found this review helpful.
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Nov 30, 2015
debswais
Dealer responded promptly. Todd was very informative and new the ins and outs of the vehicles.
1 of 1 people found this review helpful.
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Nov 30, 2015
contacted me and explained well when I arrived at dealership, didn't buy as I felt price was higher.
Is this review helpful? Yes | No
Nov 5, 2015
Vehicle. Had too many miles
1 of 2 people found this review helpful.
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Oct 31, 2015
TO high for what cars they were offering, but in the area they are in, the best you will do with quality and cost.
Is this review helpful? Yes | No
Oct 14, 2015
Tried for 2 cars about 5 days apart, couldn't make either deal work, looking to spend 15,000 out the door. Lost one because 597.00 lost second because of 804.00, easier for them to budge then us, but they wouldn't. Kinda felt like we were getting the run around!
6 of 7 people found this review helpful.
Is this helpful? Yes | No
Sep 13, 2015
Responded but did not answer my questions and never answered my second e-mail requesting answers to my original questions. I will not ever buy from them now.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Jul 23, 2015
Contacted rather quickly. Even though I went with another dealership when I found the car I wanted. They still contacted me, being both friendly and professional.
Is this review helpful? Yes | No
May 11, 2015
They were helpful in looking to serve me with picking a new truck
Is this review helpful? Yes | No
Mar 9, 2015
I emailed them about a car I was interested in and got a quick response saying about how great of a choice I made pursuing this vehicle from the dealership. They even offered to schedule a test drive! Of course this is the same email they send EVERYONE. When I visited the dealership to take a look at the vehicle I was swarmed by the dealer and some other people that work there. They kept telling me about how fast, great, etc this car is and whatever else they were saying. So they drove it forward out of it's slot and it was making some horrible noises so I just said no thank you, sir. I was only there to inspect it before I purchased it and it failed the inspection. When I was leaving I noticed they tried to reverse it back into it's hole, but guess what? The car failed to go in reverse and they had to push it back into it's hole. What a waste of time, but nonetheless hilarious! The car was $2,000 out the door. Only was worth $500 in reality. I even called them a week later and offered $1,000 in cash. They put me on with two different people, passing me around and counter- offered me $1,200 for the car for "scrap". This whole place is a rusted scrap yard. Funny really, considering how tight each car was packed into the parking lot I'm really surprised they just didn't give the car away to me for free. Then again I don't think calling a tow truck would have been worth my time. Besides the car I was interested in, I looked around at some other cars and saw only rusted cars. One had a rust hole so large it was funny. Rusted scrap yard!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 23, 2015
Great with service and is ready to handle business, willing to do business with them again!
Is this review helpful? Yes | No
Dec 14, 2014
Sales person was friendly but truck had a lot of mechanical problems
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 6, 2014
very well pleased, got back with me promptly, gave me good info about his vehicle, good pics, that helped me decide his vehicle was not the right one for me.
Is this review helpful? Yes | No
Apr 30, 2014
great
Is this review helpful? Yes | No
Feb 27, 2014
Talked with salesman. Made appointment to test drive. Telephoned to discuss making a deal. Told car had gone to auction.
1 of 1 people found this review helpful.
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Jun 21, 2013
Car we looked at had major zits. Engine oil pressure light/warning cel and they've been driving it. Trans doesn't shift properly from 1-2, 2,3,4,5 gears. Passenger window doesn't operate, door lock also doesn't function. Sunroof doesn't function. Best of all radiator fan was non existent, broken and they've been test driving the car this way. They don't have a clue how to work on this car, they shouldn't be trying to sell it if they don't know what they have. They wanted $2,999 I offered $100 because of the engine and trans problems. Salesman was totally clueless, service department was clueless.
1 of 1 people found this review helpful.
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Nov 7, 2012
Responded quickly, but drove 200 miles to buy it, and ended up paying more than the price agreed upon. They snuck an extra $400 on agreed price, while writing loan papers. Bring your own loan and keep an eye on the paperwork!
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 25, 2012
Great, good follow-up answered my questions.
Is this review helpful? Yes | No
Jul 23, 2012
Kincaid
5
very responsive
Is this review helpful? Yes | No

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