Serra Chevrolet Saginaw

GM Certified Pre-Owned and New Chevrolet Vehicles, Great
Inventory

4200 Bay Rd.
Saginaw, MI 48603
Mapa e indicaciones

Ventas: (989) 398-0366 Servicio: (866) 427-3580

Hoy 8:30 A M - 6:00 P M (Cerrado ahora)
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Ver Concesionario

Serra Chevrolet Saginaw

46 reviews
Hoy 8:30 A M - 6:00 P M (Cerrado ahora)
4200 Bay Rd.
Saginaw, MI 48603

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
10 dic. 2019
Excellent customer service, great car at a great price
¿Te resultó útil este(a) review? | No
14 ene. 2020
Respuesta del concesionario actual:
Thank you for taking the time to leave this review. We're glad we could help you find your new vehicle.
2 dic. 2019
I was definitely satisfied with the response time
¿Te resultó útil este(a) review? | No
14 ene. 2020
Respuesta del concesionario actual:
We're glad to here you were taken care of promptly, Perez. We hope to be able to help with all your automotive needs.
24 nov. 2019
Awesome experience! Nicole emailed back within a few short hours and was extremely helpful in making a decision on our vehicle of choice. Will surely buy again!
¿Te resultó útil este(a) review? | No
14 ene. 2020
Respuesta del concesionario actual:
Thank you for your kind comments, Brad. We're happy to hear of your satisfaction with the buying process and so glad Nicole could help you find what you were looking for. We'll be here when other automotive needs arise.
9 nov. 2019
Nicole Hackel was wonderful and went out of her way to help us. Unfortunately I’m new at the process and the Montana sold before she and I spoke but she found an awesome replacement but it also sold before I could close the purchase so we continue the search.
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Thank you for taking the time to leave this great feedback. Please don't hesitate to contact us for future automotive needs.
31 oct. 2019
Fast follow up...
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
We are happy to hear everything was completed quickly and to your satisfaction!
18 oct. 2019
Well even though I didn’t purchase a truck from there they were looking for one for me so if you see something that catches you’re eye get a hold of them they will get in touch with you pretty much right away and best of all the person that got back with me was very courteous and inquired about what I was looking for and that’s the most important thing
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Our staff is committed to providing each of our clients with the best automotive experience so we're happy to hear that is exactly what you received, Leon!
18 oct. 2019
Carol was very helpful even though I didn't get the car. She took pics and emailed them to me when I asked
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Thank you for this great review! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.
5 oct. 2019
Great dealer
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Thank you for taking the time to let us know that you were satisfied with the service you received at your recent visit, Dean. We value your business.
27 ago. 2019
Nice
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Thank you for the review and 5-star rating, Anita; we really appreciate it and value your business!
24 ago. 2019
Great communicators
¿Te resultó útil este(a) review? | No
15 nov. 2019
Respuesta del concesionario actual:
Thank you kindly for your 5 star rating, Tim. We appreciate the opportunity to serve you, both in the past and in the future!
29 jul. 2019
They called back and everything was fine
¿Te resultó útil este(a) review? | No
8 ago. 2019
Respuesta del concesionario actual:
We're happy to hear that you were happy with the service provided, Roger! And, thanks so much for the 5-stars! Please let us know if we can help with any of your automotive needs.
23 jul. 2019
Very nice car
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 jul. 2019
Respuesta del concesionario actual:
We're glad you're happy with your purchase, Gary! Thank you for choosing Serra Saginaw.
22 jul. 2019
I bought a Toyota RAV4 hybrid from them instead.
¿Te resultó útil este(a) review? | No
24 jul. 2019
Respuesta del concesionario actual:
Thank you for choosing Serra Saginaw! Enjoy your new Toyota!
17 jul. 2019
It wasnt the vehicle we needed but they were very prompt in replying
¿Te resultó útil este(a) review? | No
24 jul. 2019
Respuesta del concesionario actual:
We really appreciate you taking the time to leave us a positive review about your experience with us, Corrine. Thanks for giving us the chance to earn your business.
13 jun. 2019
I ended up buying a different car from a different dealer, but Scott was very nice and kept in touch with my car inquiries
¿Te resultó útil este(a) review? | No
24 jul. 2019
Respuesta del concesionario actual:
Thank you for taking the time to write this great review, Julie. We really appreciate it and hope you'll stop by again for any of your automotive needs.
9 jun. 2019
Great
¿Te resultó útil este(a) review? | No
24 jul. 2019
Respuesta del concesionario actual:
We're happy to see that you were taken care of at your recent visit! Thank you for choosing Serra Saginaw.
28 abr. 2019
I received an email crazy fast and was in constant contact and had no problem with dealership. Great people, great cars for great prices!
¿Te resultó útil este(a) review? | No
24 jul. 2019
Respuesta del concesionario actual:
Thanks so much for your kind words. We enjoy providing great service to our guests. And, thank you for taking the time to write this review.
14 mar. 2019
Easy to communicate with and let me know that the car had sold the day before my scheduled test-drive.
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
We're happy to see a 5-star rating. Thank you for taking the time to let us know.
8 mar. 2019
Got immediate response to know if it is still available but no response to further questions.
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
We're sorry that the follow-up was not up to par, Me. Please call us at 989-790-0800 at your earliest convenience to speak to a sales manager.
2 feb. 2019
Spoke with Nicole. Awesome experience. Responded immediately. When I went to look at truck, Nicole had it out front by door warming up. I had several question prior to looking at vehicle and Nicole answered every email within minutes and even braved 15 below zero temps to take more pictures for me (within minutes of me asking). GREAT EXPERIENCE NICOLE
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
Thanks so much for this wonderful review. Our staff is dedicated to helping our guest get the best car buying experience possible.
18 ene. 2019
Very helpful
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
We're glad to hear you found our staff knowledgeable and helpful. Johnny! Thank you for letting us know.
1 ene. 2019
Quick and painless transaction. Very helpful and nice staff. Love the new truck!
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
We're really happy to read such a positive review, Deven! Thank you so much for taking the time to write! We hope you enjoying your new truck!
26 dic. 2018
A great place to shop for a car... I would recommend too everyone.
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
We really appreciate your kind words and hope to become your automotive specialist.
18 dic. 2018
Prompt and helpful.
¿Te resultó útil este(a) review? | No
18 mar. 2019
Respuesta del concesionario actual:
Thank you for taking the time to let us know how we did!
4 nov. 2018
When I contacted Serra they were quick to respond, got the information I requested and was friendly to work with.
¿Te resultó útil este(a) review? | No
27 nov. 2018
Respuesta del concesionario actual:
Thank you for taking the time to let us know how we did. We're happy to hear you were satisfied with the service you received. Please let us know if there is anything else we can do to help with your automotive needs.
27 oct. 2018
Very courteous customer relationship. Easy to work with.
¿Te resultó útil este(a) review? | No
29 oct. 2018
Respuesta del concesionario actual:
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience at Serra Saginaw!
22 oct. 2018
quick call
¿Te resultó útil este(a) review? | No
29 oct. 2018
Respuesta del concesionario actual:
Thank you for the 5-star rating, Jammie. We hope we could help you find the perfect vehicle.
12 sep. 2018
Responded the next day.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 sep. 2018
Respuesta del concesionario actual:
Thank you for taking the time to leave us a rating, Valerie! If there is anything we can do to earn a 5, please let us know.
8 sep. 2018
Honest
¿Te resultó útil este(a) review? | No
11 sep. 2018
Respuesta del concesionario actual:
Thanks so much for taking the time to leave feedback on your experience with our staff; we want to help in any way possible.
4 sep. 2018
Response time was quick. Nicole seemed nice and not pushy which is what I like.
¿Te resultó útil este(a) review? | No
11 sep. 2018
Respuesta del concesionario actual:
Hi Monique, thank you for letting us and others know how Nicole respected you and your time. Please let us know if we can assist you in any way.
30 ago. 2018
Good help and polite
¿Te resultó útil este(a) review? | No
11 sep. 2018
Respuesta del concesionario actual:
We're happy to help! Please let us know if we can assist with your automotive needs in the future.
20 ago. 2018
They contacted me immediately, and were quite informative
¿Te resultó útil este(a) review? | No
11 sep. 2018
Respuesta del concesionario actual:
Thanks so much for taking the time to leave this feedback, Jennifer. We're happy to hear you had a great experience with our staff.
4 jul. 2018
Wrote me back answered all my questions and they were nice
¿Te resultó útil este(a) review? | No
6 jul. 2018
Respuesta del concesionario actual:
Hi Ashley! Thank you for taking the time to leave these kind words, we really appreciate you letting us and others know about your experience. Please let us know if we can assist you with your automotive needs in the future.
21 jun. 2018
I enjoyed it. Thanks again Jay.
¿Te resultó útil este(a) review? | No
6 jul. 2018
Respuesta del concesionario actual:
Thank you for the 5-star rating, Demond! We're glad to hear Jay took good care of you during your visit to our dealership. Please let us know if there is anything else we can do for you.
13 jun. 2018
Best service ever!
¿Te resultó útil este(a) review? | No
6 jul. 2018
Respuesta del concesionario actual:
Thank you so much for taking the time to leave a review for us! We appreciate that and are happy to hear you were satisfied with the service you received at Serra Saginaw. Best wishes to you!
30 may. 2018
The experience could have been much worse, as I drove 95 miles each way to go test drive and purchase a vehicle from Serra. I setup a time to go look at the vehicle and received email confirmation that the vehicle was available and an appointment was set. When I arrived after the 1.5 hour drive, I was told the vehicle was sold. The only thing that saved the experience was the salesperson and manager worked very hard to try and find another vehicle for me over the next several days. Without their willingness to try and find another vehicle, the rating would have been much worse.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 may. 2018
Respuesta del concesionario actual:
Thank you for sharing your experience, Bruce; we're sorry it wasn't better overall. We use information like this to improve.
17 may. 2018
They called the next day and after visiting the lot, I had a deal pending.
¿Te resultó útil este(a) review? | No
23 may. 2018
Respuesta del concesionario actual:
Darrell, we're so happy we could assist you in finding the right vehicle for your needs. Thank you for choosing Serra Saginaw.
10 may. 2018
Awesome. Would recommend to anyone. Derek was awesome and we love the car.
¿Te resultó útil este(a) review? | No
23 may. 2018
Respuesta del concesionario actual:
Thank you for the high rating and wonderful comments. We appreciate you sharing your experience with Derek. Thank you for choosing Serra Saginaw.
17 abr. 2018
i text them at 12:15am and they had contacted me by 8:38am, by noon i was filling out paperwork. the service is great i'd go back again with confidence
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 abr. 2018
Respuesta del concesionario actual:
Neal, we're happy to hear that your needs were met in a timely manner. Thank you for your business and for sharing your experience here. Enjoy your new vehicle!
12 abr. 2018
Great experience
¿Te resultó útil este(a) review? | No
18 abr. 2018
Respuesta del concesionario actual:
Thank you for the positive feedback. We appreciate you taking the time to share your experience and for your business.
5 mar. 2018
Very efficient and helpful.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 mar. 2018
Respuesta del concesionario actual:
Thanks so much for sharing your experience with others, Ryan. We strive to make sure every guest is satisfied with our service.
27 feb. 2018
Dealership response was quick. Helped me with each of my questions.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 mar. 2018
Respuesta del concesionario actual:
Hi Edward, sorry for the delay in our reply, but we appreciate you sharing your experience. If there is anything additional we can do, please let us know. Thank you!
7 feb. 2018
I guess they are okay. They called me 3 weeks ago, then was told they would keep an eye out for other cars I was interested in, I’ve seen several on their page, but no one from Serra has ever called me back. So you can figure out if their service was good or bad, I have my own theory. Thanks
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 feb. 2018
Respuesta del concesionario actual:
Constance, we're very sorry you had a less than stellar experience here. Thank you for letting us know, we use this type of information to grow and improve our processes.
31 ene. 2018
Wonderful place to buy hassle free easy transaction awesome staff, Logan is the man for sales, he was great. Jessica was awesome with paperwork as well Leslie. Nicole was a total sweetheart 2 hours drive each way for me and totally worth it
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 feb. 2018
Respuesta del concesionario actual:
Thanks so much for sharing your experience here Rachel! We really appreciate that and your business, especially since you had to travel so far. We strive to make sure every guest is satisfied with our service and more importantly the vehicle they purchase. Enjoy it!
23 ene. 2018
Nicole got back with me quickly
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 ene. 2018
Respuesta del concesionario actual:
Hi Luana, we're pleased you experienced great customer service when reaching out to our dealership. Please keep us in mind for all your automotive needs.
21 ene. 2018
Bought our car there! Very good dealership.
¿Te resultó útil este(a) review? | No
23 ene. 2018
Respuesta del concesionario actual:
Thanks for the rave review Kristine! We appreciate you letting others know that you were happy with the process and experience of buying your new vehicle from us. And, thank you for your business. Enjoy your new car!
13 ene. 2018
This truck was listed for 40,991 for over a week. Then when I made plans to come look at the truck they changed the price to 43,991. When I confronted them about it they would not honor the price that I had been looking at for weeks. I called back to talk to the sales manager, and he still has not called me back. I would never work with such lying dishonest people. If I had my choice I wouldn’t even give them one star.
A 5 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 ene. 2018
Respuesta del concesionario actual:
We are disappointed to hear that you did not have a more positive experience with us. The lower price on this truck was an error within our pricing software. We apologize that the manager did not call you back in a timely matter.
5 dic. 2017
Nicole was very helpful but due to the distance I decided to go somewhere else.
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 dic. 2017
Respuesta del concesionario actual:
Thanks so much Joe, for leaving us a 5-star rating based on emails and/or phone calls alone. We feel Nicole is a great asset to our team as well. Maybe we can assist you in the future.
30 nov. 2017
Fast response and friendly. Very helpful with any questions or requests I had. Going to look at the car in a few days but overall a great experience.
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 dic. 2017
Respuesta del concesionario actual:
You, as every guest who inquires about one of our vehicles, is very important to us. We strive to provide the best customer experience possible when helping find the right vehicle for your needs. We'll see you soon!
26 nov. 2017
Very professional. Provided information on other vehicles that I might be interested in. Promptly responded to all my questions.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 nov. 2017
Respuesta del concesionario actual:
Hi Ken, thank you for sharing your experience. Hope we were able to put a new vehicle in your driveway!
20 nov. 2017
Great bought the car.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 nov. 2017
Respuesta del concesionario actual:
Thank you for the 5 star rating, David. Glad we could be there for you!
14 nov. 2017
Nicole Hackel was great to work with
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 nov. 2017
Respuesta del concesionario actual:
Hi Elaine ~  Thank you for sharing with us. We're glad Nicole was able to help you find the vehicle that fit your needs. We believe she's an asset to our team as well!
2 nov. 2017
Nicole responded quickly and answered all my questions about the vehicle in advance. We purchased the car on a Monday evening, and the crew got us out of there by staying after hours to finish up so we did not have to drive back on another day.
¿Te resultó útil este(a) review? | No
3 nov. 2017
Respuesta del concesionario actual:
Thank you for the 5 stars and kind words. We strive to provide a great experience when you allow us to assist with all your vehicle needs.
7 oct. 2017
I had a very good experience. They were honest and upfront and were even willing to cut the price. I love this car.
¿Te resultó útil este(a) review? | No
3 nov. 2017
Respuesta del concesionario actual:
We are pleased to assist you with your vehicle purchase and strive to provide excellent customer service to all of our guests. Enjoy the ride!
29 sep. 2017
These guys are awesome, Nicole is so professional and sweet , I recommend this dealership 100%
¿Te resultó útil este(a) review? | No
29 sep. 2017
Respuesta del concesionario actual:
Thanks so much Richard! We appreciate your kind words and are happy that we could assist you with your vehicle purchase.
21 ago. 2017
Nicole was amazing! Always answered all my questions about the vehicle in a timely matter. We were not in the same town as the vehicle. The price was great so did end up purchasing from them. Would highly recommend Serra!
¿Te resultó útil este(a) review? | No
29 sep. 2017
Respuesta del concesionario actual:
Thanks so much for sharing your experience with others. We strive to make sure every guest is satisfied with our service and more importantly the vehicle they purchase.
28 abr. 2016
This Dealership was Great !!!!!!! Very friendly and Very quickly to call me back. VERY good service !!!!!! The car was Very clean and was delivered in a professional manner. I was gald to find this car so close to my home at such a GREAT price. Never bought from this Dealership before, but will again. THANKS !!!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No