Rogers Auto Group

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2720 S Michigan Ave
Chicago, IL 60616

Sales: (888) 811-2840

Service: (877) 644-4370

Today 9:00am - 9:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 11, 2017
Don Johnson was ery person able and professional. Car was sold the day before, but I'D deal with Don aytime.
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Feb 9, 2017
Atos_2540
We had a great experience at Rogers! We are so happy with our new car. Our salesman, Mario, was terrific. He was very thorough and knowledgeable about the car we purchased. We did the test drive one day and came back the next day ready to negotiate. We easily agreed on a price, overall the transaction went very smooth. The management and our salesman gave us great customer service. We highly recommend Rogers!
0 of 1 people found this review helpful.
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Dec 4, 2016
Bought a car from them. Some small glitches in paperwork and other things but good overall experience. They held the car for us for two week before purchase. Great customer service. Brian B, the manager is the best!
1 of 1 people found this review helpful.
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Sep 26, 2016
Awesome
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Sep 21, 2016
Salesperson Patricia was great. Car we wanted was unavailable to view (lost?) Who knows? We purchased same car else ware the next day at a savings.
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Aug 30, 2016
Seem nice enough but way overpriced.
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Jan 25, 2016
Not only did my sales guy mess up by not putting both my jobs on the application so everything had to be re done by Amie and they had me sign two contracts with two different interest rates because she said she didn't know which one I would get and she never mailed me a copy or let me know what my interest rate was or returned my calls I had to call the bank to find out. I found out what my payment was only when I received the bill. These guys are very unprofessional
4 of 4 people found this review helpful.
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Response from Rogers Auto Group:

Hi Jennifer,

I would like to extend an apology for your experience with Rogers. Rogers is dedicated to providing top-quality service to all our customers and I am concerned about this issue and would like the opportunity to address it. If you could contact me at your earliest convenience, so we can work at resolving this. Thank you for bring this to our attention.

Mary Boyd
BDC Director
312-881-3470
Jan 8, 2016
Answered my queastions.
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Response from Rogers Auto Group:

Thanks for the feedback
Dec 12, 2015
Several attempts to look at a car that wasn't there
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Nov 1, 2015
The car was not a awd, but the salesman was very good.
0 of 1 people found this review helpful.
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Read 6 old reviews
Jul 10, 2015
They were GREAT - and, yes they DID respond, and kept in touch without being pushy, but the CarGurus site would NOT let me click excellent! I tried several times and it always stuck on dealer never responded. Rogers Auto Group is very pleasant to work with though!
0 of 1 people found this review helpful.
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Jul 10, 2014
Responded quickly, very friendly e-mail chat. The price of the vehicle increased $5000.00 during our e-mail chat, and dealer said they made a mistake and quoted the wrong price. No thanks.
1 of 1 people found this review helpful.
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Apr 10, 2014
They were patience and provided good service. I am pleased with them.
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Feb 8, 2014
To all I came in contact with during my car buying experience made it a pleasure...From the top to the bottom all your employees represent your dealership with class...I love the 2012 Genesis. Everyone asks me about the car and I say go to see you guys. You guys are in a class by yourself....most of these other dealers should be selling newspapers on the corner...Not only don't they know the product , but they don't know how to treat people .Im in for good as far as car buying. Thanks F.R. 5 STAR
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Dec 21, 2013
Did not buy but Jackie was great in answering questions and kept in touch.
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Mar 30, 2013
Responded promptly initially but their offer on our trade was lower than the dealer we bought from on a similar vehicle. They took a little too long to come back to the table but by then we were already in the buying process with another dealer.
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