Plaza Toyota

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2721 Nostrand Ave
Brooklyn, NY 11210

Sales: (718) 874-1584

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 5, 2018
GuruZSS8B
Was contacted immediately. Salesperson was eager to help and polite.
Is this review helpful? Yes | No
Nov 27, 2017
GuruZYDYZ
I called and setup an appointment with Ryan for 2:00pm and informed him that I am traveling 2 hours to get to them. I got to the dealership 10 minuets to 2 and checked in. After checking in I waited 45 minutes before a salesman by the name of Carlos was ready for me. After greeting me he asked for a moment to get the vehicle ready to be shown. After waiting another 30 minuets he returned to inform me that the vehicle is not at the dealership for me to see. I chose to attempt to proceed and get an offer for my trade in. I explained that the trade in value is the make or break for this deal. Blue book value put the lowest vehicle value at $3500. When I set up my appointment I had mentioned this to Ryan, he reassured me the the dealership is currently giving 120% of blackbook value. When I stated that this was less than the amount I was looking for Luis the fianance manager brushed me off and said “That’s the best offer you are going to get.” I then still attempted to proceed stating “Can you help me on the price of the vehicle? Luis then stated “ I don’t feel that there’s any need to lower the price.” The entire experience was needless to say a horrible waste of time. The interactions at the this dealership was extremely rude and extremely unprofessional. They did nothing to help the customer and couldn’t care less about the sale. One star is the lowest rating that I could give if there was less I would give Plaza Toyota the lowest rating possible.
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Aug 4, 2017
Advertised price is not actual price. They added $3000 in fees over advertised price. Buyer beware!
6 of 6 people found this review helpful.
Is this helpful? Yes | No

Response from Plaza Toyota:

Dear Duped,

  I wanted to take a minute to apologize and respond to your review. Sounds like there might have been some confusion with your transaction. Whether you purchased from us or not please feel free to reach out to me at 718-554-6200 to address any concerns or needs you might have for this situation or your future needs.

Rick
GSM
Plaza Toyota
Feb 4, 2017
bernie1954
They are not offering anything off sticker, except what is being offered by toyota themselves.
10 of 13 people found this review helpful.
Is this helpful? Yes | No

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