Plaza Ford

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Internet Approved, Blue Oval Certified

1701 Bel Air Rd
Bel Air, MD 21014

Sales: (410) 838-3100

Service: (410) 838-3100

Today 9:00 AM - 9:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 1, 2018
They notified me that they recently sold the vehicle but they had another one that was much higher in price. Since there wasn’t a picture of the car on cargurus and I found that odd considering the amount of time they had it, it left me with a feeling of bait and switch.
Feb 22, 2018
Was contacted quickly and given information asked for.
Feb 22, 2018
After the inital contact, they never called back
Dec 22, 2017
Dealer did a good job with emails.
Dec 12, 2017
very responsive, yet didn't hound me
Oct 16, 2017
Very helpful
Aug 29, 2017
Dealer was very responsive and very helpful. Unfortunately I was unable to make it to the dealership, just too far away. They seemed to be very accommodating.
1 people found this review helpful.
May 5, 2017
Only talk to sales person on the phone. It was a good experience.
Dec 1, 2016
They responded quickly and they were very friendly
Nov 27, 2016
OUTSTANDING customer service. Was contacted on a Sunday when they were closed. Follow up was impeccable, very impressed. Thank you Roy! !!
Read 12 old reviews
Apr 18, 2016
Good service
Mar 4, 2016
Good experience with Gary. I showed up and the truck had some scratches and some were pretty deep. He got them wet sanded and buffed out. The guy was great. Looked MUCH better. Enough that I bought the truck and I'm a pain! Thanks Gary!
Dec 28, 2015
Excellent customer service. Great communication with me prior to arrival at the dealership. Warrentee is fantastic for a used vehicle.
Jun 16, 2015
quick reonse
May 3, 2015
Excellent. The rapport was genuine and price reasonable.
Mar 6, 2015
Couldn't ask for a better experience. Gordy was personable and efficient. Dealer was fair in closing the deal.
Feb 25, 2015
Great crew at this dealer ! Once worked at 2 different dealerships myself and wasn't treated as well when purchasing a vehicle as I was treated at Plaza Ford. Will definitely be shopping there again even though its a little bit of extra distance to travel to there.
Aug 30, 2014
Responsive to e-mail
Jul 7, 2014
Great experience, all around... deal was good, sales people nice & not overly pressured.
May 13, 2013
Dealer responded but did not get back to me with information requested
Jan 31, 2013
Dealer's communication was great. Very prompt. Just found another car.
Dec 1, 2011
I had exceptionally pleasant experience with honest and competent people at Plaza Ford. I would recommend anyone who are seriously looking around for a car.

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