Bob Bell Ford Hyundai

Received multiple responses requesting my phone #, so they could send pics that I requested be sent via email. Wasted my & their time.

Very prompt and courteous with their phone calls and emails

Responded immediately, didn’t buy vehicle there, but was very quickly responded. Very polite

Todd Duncan my sales person went out of his way to make sure that myself and the dealership both were happy came in on his day off to close the deal .

Spoke with one of the Sales Personnel. He was very knowledgeable and easy to talk to. I had plans to drive up to view the vehicle when I was contacted and was told the vehicle had sold. I guess the old adage is correct, “You snooze, you lose”.

Great

Phone contacts only but was great

Nice and easy

Eddie was an excellent sales person...

Wonderful experience. Nice not pushy. Will definitely recommend to friends.

Responsive, helpful, knowledgeable, professional which is why going forward I will always start any search for a new or used vehicle at Bob Bell

Dealership was friendly with their response and has kept in touch every so often checking in with my search.

Jeep is mine, and I'm very happy!! Terry, Bernie, Eddy, Pablo, everyone at Bob Bell Ford did excellent service.

The experience was good. No pressure to buy.

Nice folks, very professional & efficient. They all treated me with abundant kindness. Thank you ! My special gratitude to Dave Morgan, product specialist & Flor Lopez, Finance Manager.

We had a great salesman. We just could not find what we looking for.

Very helpful.

Very responsive and helpful

I had a brief encounter with a salesperson that I didn’t like because of his attitude towards my self and my husband. He was readily replaced with Mike. Mike my new sales rep as busy as he was with another buyer was very friendly and nice. He quickly completed the sale with the other buyer and just made a whole world different. The purchase went well. I am happy with my purchase.

I couldn’t afford to buy the vehicle that I wanted but they have great customer service they get you answers quick very professional

Cindy was informative

Dealer responded quickly to my email and I made and appointment to test drive the vehicle. The salesman Ed must have been his 1st day on the job, couldn't find car keys or the car and kept wandering off to do other things. I was upset enough to walk out the door when he finally got some numbers together. I like the vehicle waiting to see if Ed can get his act together and finalize a sale.

Went to see the vehicle, there was an issue with the motor or transmission mounts that I asked to have looked at. The dealer has not called me back to repair. I did purchase the vehicle and Ed was solid with handling the sales, however it did take about an hour and a half after the paperwork was submitted to see the finance team.

First they sold it to me above market and the Bank rejected it so I went from owning 8062 to 6313 i also told them that felt like the transmission was slipping and have sent to emails to the Salesperson and no response and now the check engine light has come on.

Great

Outstanding customer service will order from again

I couldn't make a deal but their sales department and customer service is excellent.

Good.

Great follow up

They made me a great deal. I would highly recommend contacting Paul Crowe if you plan to go there to look at a car. Straight forward salesperson with integrity.

Car was sold, so cannot give 5 stars. 4 1/2 stars? They called promptly, looked to see if they had anything else in my price/ need...didn’t but said they would keep an eye out. Sounded professional, no typical used car sales talk to get me to come in or up-sell. I wouldn’t hesitate giving them a stop on my next search.

Answered my questions right away

Bad experience was there all day had a co-signer and was there from 9am to 2pm and whole time the deal was done but nobody said anything. The deal was done but needed 2500 to get the vehicle but no one said anything. My thing is if the deal was done you don’t know what I had to really put down. They did even give me no type of time to even come up with the funds. Very ghetto and unprofessional I would never buy a vehicle from them.

Responsive, helpful, knowledgeable, professional which is why going forward I will always start any search for a new or used vehicle at Bob Bell

I couldn't make a deal but their sales department and customer service is excellent.

Bad experience was there all day had a co-signer and was there from 9am to 2pm and whole time the deal was done but nobody said anything. The deal was done but needed 2500 to get the vehicle but no one said anything. My thing is if the deal was done you don’t know what I had to really put down. They did even give me no type of time to even come up with the funds. Very ghetto and unprofessional I would never buy a vehicle from them.

Great

Nice and easy

Dealership was friendly with their response and has kept in touch every so often checking in with my search.

Todd Duncan my sales person went out of his way to make sure that myself and the dealership both were happy came in on his day off to close the deal .

Cindy was informative

Dealer responded quickly to my email and I made and appointment to test drive the vehicle. The salesman Ed must have been his 1st day on the job, couldn't find car keys or the car and kept wandering off to do other things. I was upset enough to walk out the door when he finally got some numbers together. I like the vehicle waiting to see if Ed can get his act together and finalize a sale.

Wonderful experience. Nice not pushy. Will definitely recommend to friends.

We had a great salesman. We just could not find what we looking for.

Cindy was informative