Ideal Buick GMC Hyundai

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GM Certified Internet Dealer, GM Certified Used Vehicles

5871 Urbana Pike
Frederick, MD 21704

Sales: (301) 663-3121

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 28, 2017
As mentioned on your page.....the Cadillac was over-priced $2,900. They had no interest in selling it at market value. I even offered to pay $1,000 over market price for a 7-8 year-old car with 83,736 miles. They wanted me to pay them for the amount it took for repairs to get their car on the lot in addition to market value
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Nov 16, 2016
They got back to me one day after I expressed interest, but unfortunately the car was no longer available.
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Oct 4, 2016
Sales person was very helpful
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Aug 2, 2016
Returned email when sold truck
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Jan 20, 2016
Quick call back, very helpful
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Jan 12, 2016
called to say car had been sold
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Dec 23, 2015
shanlon
Dealer replied promptly in the morning and provided additional follow-up emails.
0 of 1 people found this review helpful.
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Dec 7, 2015
Good buying experience.
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Nov 14, 2015
As if the other negative ratings aren't enough! This place is the by far the worst. Bait & switch deceptive used car practices and when you make them aware the just leave the same bait their for some other vulnerable customer. The don't ever try to fix problems with dissatisfied customers. The only thing the are lacking is a sign that says "buy here pay here 30% interest rate special...this weekend only!" Used car manager is joke! #seethewizard4aheart #askforsomeintegrity
2 of 3 people found this review helpful.
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Oct 4, 2015
Great place helped me get in a brand new vehicle. Very nice and helpful salesman.
1 of 1 people found this review helpful.
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Oct 4, 2015
Customer service was excellent and fast
1 of 1 people found this review helpful.
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Sep 27, 2015
Slow, did not know anything about cars, not personable...
0 of 1 people found this review helpful.
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Aug 29, 2015
Requested information and it was provided without a hard sell tactic being employed.
1 of 1 people found this review helpful.
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Read 10 old reviews
Jun 1, 2015
Advertised a car they didn't have. Wasted 1.5 hours of my time.
0 of 1 people found this review helpful.
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Aug 16, 2014
Dealer was not pushy, did everything we asked him to do. He was easy to get along with as well.
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Aug 8, 2014
sherozzel
prompt followup email and phone call
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May 14, 2014
good
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Mar 9, 2014
Excellent customer service.......Ill buy from these guys when im ready. I bought a car here 20 years ago and they are still a quality dealership. My son is looking for a car and I have no problem with him doing business at Ideal.
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Jan 20, 2014
Salesperson was quite professional and pleasant! Unfortunately, my wife did not like the color, so we did not buy here. We would not hesitate to consider them in the future!
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Dec 27, 2013
cakked and left message
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Aug 18, 2013
Truck was in much worse shape than depicted. Drove over an hour and a half to test drive it. Walked away from a rude salesman in disbelief.
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Jun 30, 2013
responded quickly
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Jul 23, 2011
there was no car for sale as represnted on car gurus. AND Ideal kept the ad up for apx 7 days
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