Antwerpen Hyundai

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12440 Auto Dr
Clarksville, MD 21029

Sales: (443) 367-4100

Service: (443) 367-4100

Today 12:00 PM - 5:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
May 9, 2018
Best customer service I received from them the car sales person was amazing.
Dec 31, 2017
Very rude and would not talk about the numbers. They tried to push a car on us we couldn’t afford and the price of the car online was not the price they would offer us at the dealership. Horrible experience and would not recommend.
6 people found this review helpful.
Dec 27, 2017
Dealer is very deceptive in the way the advertise their prices on the web. They put the prices in the big bold letters. If you open up the page further in very small fine print the price is actually $2000 more in cash or trade. I would not buy a car from this dealer.
6 people found this review helpful.
Dec 10, 2017
The advertised price was about $3,000 less than the actual price. It's a pretty shady way to get customers to make initial contact about a car. I was not impressed to say the least!
7 people found this review helpful.
Dec 8, 2017
The salesman was very nice, but the advertised price was changed when we got there. We were told that there was fine print we didn't read and the price was $2k more that what we thought. Although I bought the car, this I never experienced before and I did not appreciate.
7 people found this review helpful.
Dec 3, 2017
Pretty aggresive sales team: multiple phone calls and emails the same day and persisting in the days/weeks after. Clicked Unsubsribe on their email messages but still continue to recieve emails. I did call them back same day, after pressing the employee to disclose pricing, he did tell me that all prices on CarGurus are based on a assumed $2000 down cash/trade and also do not include a $999 reconditioning fee. So every car they have listed is actually $3000 higher than the advertised price. Missleading and uncool. Took my business to a dealer with upfront pricing.
8 people found this review helpful.
Dec 2, 2017
Horrible experience, car was fine but when we sat down to talk price they asked if I had seen the “disclaimer”, which was not on cargurus despite me and the manager, Mark, looking. It is only on their website. Basically they automatically add $2,000 to whatever they have listed on the carguru app just to get you in the door. Really shady, Peter the salesman was nice enough but Mark reeked of cigarettes and I could tell he was just givin me a run around. Avoid like the plague
8 people found this review helpful.
Nov 23, 2017
They reached out to me Quickly. But the advertised price is what you get after you pay $3295. In added fees, before taxes!!!! Shady business practice...
9 people found this review helpful.
Nov 17, 2017
Nodella Jordan
This was truly the best car buying experience I've ever had. Gerald, Mike, TJ, Mark, Joe, and Michael, the owner's son, treated me like royalty. I left feeling like a million dollars. There was no pushing, pressure or a quick sales pitch. The vehicle I came to see was still available when I arrived and left the same day with it. No gimmicks. The vehicle is in great condition with low mileage. I was approved immediately. I would purchase another vehicle from them. I highly recommend them.
1 people found this review helpful.
Nov 16, 2017
Terrible experience here yesterday and today! I went in to test drive a car and I ended up liking it. I was talking to Tevin about the car when, out of nowhere, came Mark the used care manager. He was fast talking, constantly moving, and basically told us that we had to buy the car right then and there because people where coming to look at it. I stated that I wasn’t going to be forced or rushed into a decision and that we would want the night to think it over. I said, if it sold it sold but if not great. The next day I talked to Tevin on the phone, we came up with a deal, and he asked me to come in. When I went in and he showed me the invoice, it was well over the price we talked about! Not only that, the price of the car was higher then the original price online. He then got his manager to come over and we talked about a price but after doing the math, it still ended up being more then we discussed and they were trying to make it seem like I was getting a good deal. I ended up just walking away and leaving only to have Tevin text me and ask why I left. I called him back and we did the numbers again. We actually did the numbers a couple of different ways and they all turned out to be less then the price I was shown when I came in. He then stated that he doesn’t handle finances and that his manager would have to make the call. I haven’t heard back since. I was lied to and they were very sneaky about it. Luckily I have pictures of the price differences. I would not recommend this place to anyone and please buyers, be very cautious!
10 people found this review helpful.
Sep 11, 2017
The price they are showing on cargurus is not the real price.they said it include some discount like military,student.why dont they display the real price to avoid people a trip.
12 people found this review helpful.
Jun 24, 2017
Purchased another car from Antwerpen! TJ our Sales Consultant was great, he even personally delivered the car!
2 people found this review helpful.
May 12, 2017
Terrible sold me a car that they didn't do any maintainace on and when I return to them they refused to fix it even tho I didn't have it for a month yet they claimed they aren't a chevy dealership when they are the ones that sold me the car don't shop here
7 people found this review helpful.
Dec 4, 2016
Salesperson did not have the car that I wanted and tried to sell me cars I did not want.
4 people found this review helpful.
Oct 7, 2016
Great experience with Jessica very knowledgable with product and friendly personality to go out of her way
1 people found this review helpful.
Oct 5, 2016
Great customer service!
0 people found this review helpful.
Sep 2, 2016
Aug 21, 2016
The people were nice but the wait was too long. They were pretty slow.
1 people found this review helpful.
Aug 5, 2016
Amazing. They really took the time out to find my perfect car
0 people found this review helpful.
Aug 1, 2016
They were very nice, but the price quoted on the website was then upcharged another $1700 for a reconditioning fee that they refused to waive or decrease. We ended up buying a different used car from them.
3 people found this review helpful.
Read 6 old reviews
Aug 22, 2015
Lol, this dealership is a joke Salesman tried to sell me a truck that was leaking oil they had obviously tried to cover it up.Every time I tried to bring up an issue with the vehicle she would give some rebuttle she learned in sales school. She obviously had no real knowledge of the vehicle. Not wveryone is that gullible.
2 people found this review helpful.
May 15, 2014
I purchased 2013 Hyundai Genesis Coupe form Antwerpen and was very satisified with the service I received.
Sep 30, 2013
Had high hopes for a positive experience. Knew the automobile I wanted and went in looking for a good/great deal. Wanted to walk away with signed papers and a new car. That didnt occur. My salesperson was very friendly and pleasant. Although some of the things he said I had heard (ver batim) from another employee. Obviously, there are things they are told to say.Financing was very unhelpful and or accomodating. Couldn't help me/wouldn't work with me. (my credit is middle of the line (not bad) but my income is certainly sufficient and I have long time employment history) They were unwilling to move a 2013 automobile. Even though the 14's are about to come in. Guess these cars are flying off the lots?? (I wasn't looking for an unreasonable price.. they made things so difficult for me financially that I ended up walking out). They wanted to sell me a 2012 (1 year old) used car for more than a 2013 new car. I was so disgusted. I will never return to this Hyundai dealership and I will let everyone I know about my sour experience with Hyundai and the terrible finance manager there.. 10 years ago Hyundai was junk and nobody wanted their product. Now hyundai's product improved and the safety ratings are decent. Suddenly, they've become an exclusive club to join.. Give me a break. Although they are nice vehicles.. They aren't Mercedes. I will probably buy a Toyota (not from an Antwerpin dealership though) I would have given my review no stars however, the one star is for the salesperson I dealt with. He really was a pleasure and a gem of an employee...
Jun 11, 2013
Very courteous
1 people found this review helpful.
Apr 18, 2013
Got back to me promptly and followed up with more information.
Feb 2, 2013
Thanks for your help
0 people found this review helpful.

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