Heritage Hyundai Towson

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801 York Road
Towson, MD 21204

Sales: (855) 666-1984

Service: (855) 666-1984

Closed Today (Sun)
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Jul 1, 2017
They called me immediately
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Mar 25, 2017
Firstly, Heritage is not even identified before a call or e-mail from them, also, no price listed, no photo. Further, all I received was a lot of lip service (no answers to my questions about a specific car) from a salesman, internet manager and general manager. The general manager sent an e-mail with all the platitudes about 100% satisfaction guaranteed, and to contact him directly with any dissatisfaction. I laid it all out for him in an e-mail - no personal response. I then got a note from the internet manager saying that the vehicle had been sold. The car is still advertised, even though it hasn't been available since 3/8, at the latest.
2 of 2 people found this review helpful.
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Apr 29, 2016
responded, and set a date to test drive, but within minutes said it was on loan. Have not had the chance to reschedule.
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Dec 7, 2015
Great experience! Met with Lisa , test drove desired vehicle, made the deal. Best car buying experience I ever had!
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Read 9 old reviews
Mar 1, 2014
Great dealer, excellent experience
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Jan 29, 2014
Overall great experience. Hassle free. No pressure. Competitive pricing.
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Oct 31, 2013
great response
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Mar 11, 2013
njbenny
Excellent customer service
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Dec 6, 2012
Very good salesman and product. Waiting for some unfinished business to be resolved.
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Oct 28, 2012
Contact was made immediately.
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Aug 16, 2012
Would not trust this dealer. Agreed upon a price. Put a deposit down. Then they sold the vehicle from under me at a higher price. Worst experience ever. Had to give a star but they don't deserve it.
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Jul 5, 2012
I received GREAT service, a fair deal, and as an afterthought following agreement to purchase a truck asked for an offer on the car I drove to the dealership. I received what a consider a fairly decent price for my trade considering this was a dealership. Overall this was a pleasurable transaction and I left the dealership thinking I would absolutely recommend this delaership to friends and family --- as well as return when ready for another Great Deal. Rudy in internet sales, and Justin in new car sales ( closer ) were true professionals. Thanks Guys!
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Apr 21, 2011
Good experience. Paperwook took too long. Not too many inaccuracy challenges.
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