Bob Davidson Ford Lincoln

1845 E Joppa Rd
Baltimore, MD 21234

http://www.bobdavidsonauto.com

Sales: (443) 290-5327

Today 9:00 AM - 9:00 PM

(Closed Now)

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Sales Reviews (31)

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Apr 14, 2018

Rich

They were quick to respond with their price quote. I appreciated the timeliness and how they responded.

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Apr 11, 2018

Metalmanwelch

Fast and friendly sale they didn't keep us waiting forever like a lot of dealers

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Apr 1, 2018

Charles

Ms. Erin Roche,returned my call as soon as the dealership opened and texted me as well plus sent me an email. She answered my questions and checked back with me later in the week.

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Mar 21, 2018

ltdan167

Contacted via email. Options on car were not what I was looking for.

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Mar 4, 2018

AllanB

Polite, timely, helpful.

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Feb 21, 2018

Guru5GNMF

They followed up several times by phone and email. Very courteous and helpful. I ended up buying a good truck from another dealer closer to home.

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Jan 10, 2018

Rudell

The salesman was courtous and well mannered. I bought the truck!!

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Jan 7, 2018

William brown

They were great

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Dec 31, 2017

Kristin

Everyone there was wonderful! Our salesperson Chris was very nice and I got to walk out with a brand NEW EDGE!

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Dec 20, 2017

Kenny

Good response time. Accurate description. Friendly staff.

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Dec 20, 2017

Kevin

Dealership was professional

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Nov 15, 2017

GuruZ95X2

Great experience, dealer quickly responded to my query, negotiated a fair price over the internet, had the car detailed and ready when I got there, and gave a thorough review of the car features before the test ride. Purchase processing was typical, I did purchase the extended maintenance package for peace of mind (first Lincoln), but did not feel any unusual pressure tactics. Friendly staff, that followed up with an e-mail and phone call to ensure car and phone application were working right.

2 of 2 people found this review helpful.

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Oct 30, 2017

barry

god follow up - just too far apart to make a deal on a used car

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Oct 20, 2017

John

Awesome

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Oct 20, 2017

Mahi385

Excellent. Great communication. Highly satisfied with overall experience.

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Aug 21, 2017

Slbgt

Called right of way. Found different car.

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Aug 14, 2017

Jeremy

We ended up purchasing this vehicle. This was a great experience with the BobDavidson team. Dale took great care of us. He helped watch my son while my wife was feeding our infant and i had to leave. All of the staff was courteous and helpful. We would recommend dealing with them and would deal with them again.

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Jun 9, 2017

Mark

Great internet sales support. Did not buy from this dealer due to distance.

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Jun 1, 2017

jeremy

The company responded quickly to my questions and was very helpful. I did not buy but felt if the price was good, but I was looking for great deal, I would have bought. Excellent people and very professional. No pressure. Great chemistry and said all the right things.

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May 25, 2017

vint17

I had a great experience at Bob Davidson. I was contacted very quickly after showing interest in the vehicle and made an appointment for the following day. There was no pressure and Bob my salesperson was to the point and had a decent sense of humor. I purchased the vehicle and will recommend this dealership to my friends.

1 of 1 people found this review helpful.

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May 8, 2017

Richard

Contact was made promptly. Had good conversation. Wasn't pressured which I liked. Only reason I didn't purchase truck was financial reasons

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Mar 23, 2017

OLIVER

Dealer responded immediately. I will definitely recommend.

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Mar 20, 2017

stacy

Good experience, friendly Enviroment

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Mar 17, 2017

zoraida

They have excellent employees leave them a message in the evening and they called me in the morning first thing, thank you so much God bless you

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Mar 11, 2017

Tim

Dealer was very nice on the phone, but I had to tell three difference people that I already bought a car before they stopped calling.

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Feb 16, 2017

Gary

Made contact with me provided all the options they had, and stopped when I found something.

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Feb 11, 2017

oilcanman2

Responded to my email right away and gave me the info I needed.

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Feb 5, 2017

Jacinda

Absolutely loved working with this dealer! Didn't try to Up sell and push warranties down our throats. Extremely fun and professional while putting their customers in great deal vehicles! Chris was the absolute best and very very friendly! Dream dealer team for sure!! I will be revisiting them when I need another vehicle. Incredible service!

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Nov 23, 2016

Beau

They called me within minutes!

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May 31, 2016

Skip

I had scheduled an appointment to look at a car. I received an email that evening and the next morning to confirm the appointment. I drove two hours to look at the car, only to find the sales person I was to meet had gone home because a deposit had been put on the car that morning. No one called or emailed me to let me know the car was no longer available.

4 of 4 people found this review helpful.

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Response from current dealership owner:

Skip, I assure you this is very unlike our staff to have not confirmed this for you. Please feel free to contact us through here, or via email so we can remedy this issue. Customer satisfaction is our top priority. We really look forward to hearing from you shortly.

Apr 28, 2016

Emmanue

Good follow up

1 of 2 people found this review helpful.

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Response from current dealership owner:

Thank you so much for the positive feedback. We greatly appreciate seeing these kinds of things and it makes us realize why we do what we do.

Read 17 old reviews

Apr 17, 2016

Katie

Billy and everyone else was very helpful. This was my first time buying a car and they made the process go as smoothly as I could've hoped for. Everyone definitely went above and beyond for me.

0 of 1 people found this review helpful.

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Response from current dealership owner:

Thank you so much for the kind words. We could not be happier to hear this, and we will be sure to share this with Billy. We really look forward to seeing you when you bring your vehicle in for its first service.

Apr 7, 2016

Eli

Worked with their Shelby manager Blake. Awesome guy. Gave me a great deal after we both compromised. Did I mention thile guy was hilarious. Definitely made the dealership experience better. Definitely recommend

Is this review helpful? Yes | No

Response from current dealership owner:

Eli, Thank you so much we will be sure to pass this on to Blake he really enjoys the passion his clients have for the Shelby models just like he does. Trust us when we say you made a friend for life. Please feel free to share this review on other platforms as well. We look forward to seeing your Shelby soon!

Mar 27, 2016

eric

Would not quote pricing over the phone bait and switch.

1 of 2 people found this review helpful.

Is this helpful? Yes | No

Response from current dealership owner:

Eric we apologize for your confusion. We do not use Black hat strategies to manipulate customer purchases i.e Bait and Switch. We post our pricing online for all to see. If you would like to to discuss further feel free to reach out.

Feb 18, 2016

saeed_oc

After couple days they contact me then they talk to me like with very bad way of speaking.

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Response from current dealership owner:

Saeed, We apologize for any issues that you may have encountered. Please feel free to contact us so we can remedy your issues. We look forward to serving you again and taking are of all your auto needs.

Feb 3, 2016

derailer

the people there will work with you and they are polite and cooperative with your wishes. I had a problem with the radio and they was very quick in a response with setting up the repair. The only concern is with the Finance dept. They are confusing and are a must watch out for with the paper work.

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much for taking the time to leave us a review. It is important for us to make sure all our customers feel they are getting what is expected. The kind words about our service department really makes us feel great, and we look forward to assisting you in the future. In regards to our Finance Department we know the paperwork can be confusing, however we follow all protocol in disclosing the proper documents to our customers without fail. If you have any concerns or questions about your paperwork please feel free to visit our Finance Director at anytime so we can remedy any confusion

More ...

Jan 30, 2016

Vik

Dealer responded very quickly but the didn't have the pick- up truck that was 4 X 4. The advertised truck is front-wheel drive and hence didn't visit the dealer.

Is this review helpful? Yes | No

Response from current dealership owner:

Vik, We are sorry the vehicle you were looking for was not the one we had in stock. If you would like to discuss this further we may be able to find that particular vehicle and make this happen for you. Please feel free to contact us directly and ask for Blake. We look forward to you becoming a Bob Davidson customer.

Jan 25, 2016

Taurus77

Response was great but the prices are high

Is this review helpful? Yes | No

Response from current dealership owner:

Thank you so much for leaving us a review. Getting our clients the best price is something we strive for. If you would like to discuss this further please reach out to us so we can make this happen for you. Thank you again for giving us the chance to make you a Bob Davidson customer and we look forward to seeing you very soon.

Sep 29, 2015

Lena

only giving 1 star cause I can't give a big fat 0 star. Worst experience in car buying ever!! Rude, prejudice, unfriendly, unhelpful, not informed about product they are selling. If you are looking for terrible service and treatment….BOB DAVIDSON FORD LINCOLIN IS THE PLACE TO GO!!

Is this review helpful? Yes | No

Response from current dealership owner:

Lena, It saddens us that you feel this way regarding our dealership. Seeing a review like this surprises us based on the accolades we show on all of our review pages. We are very sorry you feel this way and would love to speak with you about the experience you had as we are always trying to improve and offer our clients an open door policy with any concerns they may have. Again thank you for your review and we look forward to assisting you in the future.

Sep 6, 2015

Jim

Just great people

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Response from current dealership owner:

Jim thank you so much for the review. We strive to earn statements like this from our clients and look forward to assisting you and your family in the future.

Aug 5, 2015

Derrick

Poor car was.in poor condition and the salesman was not very helpful . Bought a car the same day somewhere else.

Is this review helpful? Yes | No

Response from current dealership owner:

Derrick, We apologize for the experience you encountered. Are assumption is that this was a pre-owned vehicle. We assure you are vehicles are Maryland State Inspected as well as rigorously put through our certification process. Hopefully we can assist you in service or on your next purchase.

May 23, 2015

Alan

price was not the advertised price listed..they lied

1 of 1 people found this review helpful.

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Apr 24, 2015

linda

Family owned and operated. They thrive in their reputation.

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Response from current dealership owner:

Linda, This is the kind of review that makes us keep going everyday. Being family owned and operated is something we take great pride in, as well as carrying on the tradition of selling and servicing vehicles of the families that continue to do business with us. Thanks again Linda this does not go unseen.

Apr 21, 2015

luis

nice

Is this review helpful? Yes | No

Response from current dealership owner:

Luis, Thank you for the 5 Stars we hope we can continue to bring this "nice" service to you and your family for years to come.

Feb 24, 2015

stan

Great!

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Jul 7, 2014

Dave

The team was too laid back in how they conducted business.

1 of 1 people found this review helpful.

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Aug 14, 2013

ethel

very helpful car had wrong features/interior for me for salesman was very very nice

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May 3, 2013

Outstanding I purchased

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Bob Davidson Ford Lincoln