Bob Davidson Ford Lincoln

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1845 E Joppa Rd, Baltimore, MD 21234 - Map & Directions

http://www.bobdavidsonauto.com

Sales: (888) 701-0686

Service: (410) 661-6400

Today 9:00am - 6:00pm

(Open Now)

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Inventory
Sales Reviews (16)

Skip

May 31, 2016

I had scheduled an appointment to look at a car. I received an email that evening and the next morning to confirm the appointment. I drove two hours to look at the car, only to find the sales person I was to meet had gone home because a deposit had been put on the car that morning. No one called or emailed me to let me know the car was no longer available.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Skip, I assure you this is very unlike our staff to have not confirmed this for you. Please feel free to contact us through here, or via email so we can remedy this issue. Customer satisfaction is our top priority. We really look forward to hearing from you shortly.

Emmanue

Apr 28, 2016

Good follow up

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Thank you so much for the positive feedback. We greatly appreciate seeing these kinds of things and it makes us realize why we do what we do.

Katie

Apr 17, 2016

Billy and everyone else was very helpful. This was my first time buying a car and they made the process go as smoothly as I could've hoped for. Everyone definitely went above and beyond for me.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Thank you so much for the kind words. We could not be happier to hear this, and we will be sure to share this with Billy. We really look forward to seeing you when you bring your vehicle in for its first service.

Eli

Apr 7, 2016

Worked with their Shelby manager Blake. Awesome guy. Gave me a great deal after we both compromised. Did I mention thile guy was hilarious. Definitely made the dealership experience better. Definitely recommend

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Eli, Thank you so much we will be sure to pass this on to Blake he really enjoys the passion his clients have for the Shelby models just like he does. Trust us when we say you made a friend for life. Please feel free to share this review on other platforms as well. We look forward to seeing your Shelby soon!

eric

Mar 27, 2016

Would not quote pricing over the phone bait and switch.

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Response from Bob Davidson Ford Lincoln:

Eric we apologize for your confusion. We do not use Black hat strategies to manipulate customer purchases i.e Bait and Switch. We post our pricing online for all to see. If you would like to to discuss further feel free to reach out.

saeed_oc

Feb 18, 2016

After couple days they contact me then they talk to me like with very bad way of speaking.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Saeed, We apologize for any issues that you may have encountered. Please feel free to contact us so we can remedy your issues. We look forward to serving you again and taking are of all your auto needs.

derailer

Feb 3, 2016

the people there will work with you and they are polite and cooperative with your wishes. I had a problem with the radio and they was very quick in a response with setting up the repair. The only concern is with the Finance dept. They are confusing and are a must watch out for with the paper work.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Thank you so much for taking the time to leave us a review. It is important for us to make sure all our customers feel they are getting what is expected. The kind words about our service department really makes us feel great, and we look forward to assisting you in the future. In regards to our Finance Department we know the paperwork can be confusing, however we follow all protocol in disclosing the proper documents to our customers without fail. If you have any concerns or questions about your paperwork please feel free to visit our Finance Director at anytime so we can remedy any confusion

More ...

Vik

Jan 30, 2016

Dealer responded very quickly but the didn't have the pick- up truck that was 4 X 4. The advertised truck is front-wheel drive and hence didn't visit the dealer.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Vik, We are sorry the vehicle you were looking for was not the one we had in stock. If you would like to discuss this further we may be able to find that particular vehicle and make this happen for you. Please feel free to contact us directly and ask for Blake. We look forward to you becoming a Bob Davidson customer.

Taurus77

Jan 25, 2016

Response was great but the prices are high

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Thank you so much for leaving us a review. Getting our clients the best price is something we strive for. If you would like to discuss this further please reach out to us so we can make this happen for you. Thank you again for giving us the chance to make you a Bob Davidson customer and we look forward to seeing you very soon.

Lena

Sep 29, 2015

only giving 1 star cause I can't give a big fat 0 star. Worst experience in car buying ever!! Rude, prejudice, unfriendly, unhelpful, not informed about product they are selling. If you are looking for terrible service and treatment….BOB DAVIDSON FORD LINCOLIN IS THE PLACE TO GO!!

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Lena, It saddens us that you feel this way regarding our dealership. Seeing a review like this surprises us based on the accolades we show on all of our review pages. We are very sorry you feel this way and would love to speak with you about the experience you had as we are always trying to improve and offer our clients an open door policy with any concerns they may have. Again thank you for your review and we look forward to assisting you in the future.

Jim

Sep 6, 2015

Just great people

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Response from Bob Davidson Ford Lincoln:

Jim thank you so much for the review. We strive to earn statements like this from our clients and look forward to assisting you and your family in the future.

Derrick

Aug 5, 2015

Poor car was.in poor condition and the salesman was not very helpful . Bought a car the same day somewhere else.

Is this review helpful? Yes | No

Response from Bob Davidson Ford Lincoln:

Derrick, We apologize for the experience you encountered. Are assumption is that this was a pre-owned vehicle. We assure you are vehicles are Maryland State Inspected as well as rigorously put through our certification process. Hopefully we can assist you in service or on your next purchase.

Alan

May 23, 2015

price was not the advertised price listed..they lied

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linda

Apr 24, 2015

Family owned and operated. They thrive in their reputation.

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Response from Bob Davidson Ford Lincoln:

Linda, This is the kind of review that makes us keep going everyday. Being family owned and operated is something we take great pride in, as well as carrying on the tradition of selling and servicing vehicles of the families that continue to do business with us. Thanks again Linda this does not go unseen.

luis

Apr 21, 2015

nice

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Response from Bob Davidson Ford Lincoln:

Luis, Thank you for the 5 Stars we hope we can continue to bring this "nice" service to you and your family for years to come.

stan

Feb 24, 2015

Great!

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Read 3 old reviews

Old Dealer Reviews

Dave

Jul 7, 2014

The team was too laid back in how they conducted business.

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ethel

Aug 14, 2013

very helpful car had wrong features/interior for me for salesman was very very nice

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May 3, 2013

Outstanding I purchased

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Read 3 old reviews

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Bob Davidson Ford Lincoln

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