Koons Ford of Baltimore

6970 Security Blvd
Baltimore, MD 21244

Sales: (443) 775-3610

Service: (410) 298-3800

Today 8:00 AM - 9:00 PM
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https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_chevrolet_malibu-pic-4997117624171625137-152x114.jpeg

2015 Chevrolet Malibu LS FWD Used Cars in Baltimore, MD 21244

Great Deal
$2,316 BELOW
CarGurus IMV of $13,315

Price: $10,999

Mileage: 35,733

Location: Baltimore, MD 21244

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Goldchampagne Silver Metallic Description: Used 2015 Chevrolet Malibu LS FWD for sale - $10,999, 35,733 miles with Bluetooth, Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_gmc_yukon-pic-6541778714307534651-152x114.jpeg

2015 GMC Yukon SLT 4WD Used Cars in Baltimore, MD 21244

Great Deal
$4,734 BELOW
CarGurus IMV of $43,233

Price: $38,499

Mileage: 28,563

Location: Baltimore, MD 21244

Average time on market: 43 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blackonyx Black Description: Used 2015 GMC Yukon SLT 4WD for sale - $38,499, 28,563 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Suspension Package, Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2014_chrysler_300-pic-2971732841670109632-152x114.jpeg

2014 Chrysler 300 S RWD Used Cars in Baltimore, MD 21244

Great Deal
$2,741 BELOW
CarGurus IMV of $19,740

Price: $16,999

Mileage: 35,072

Location: Baltimore, MD 21244

Average time on market: 37 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Silverbillet Silver Metallic Clearcoat Description: Used 2014 Chrysler 300 S RWD for sale - $16,999, 35,072 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_ram_1500-pic-1483748695330916942-152x114.jpeg

2015 Ram 1500 Big Horn Crew Cab LB 4WD Used Cars in Baltimore, MD 21244

Good Deal
$2,353 BELOW
CarGurus IMV of $29,752

Price: $27,399

Mileage: 25,221

Location: Baltimore, MD 21244

Average time on market: 22 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Blueblue Streak Pearlcoat Description: Used 2015 Ram 1500 Big Horn Crew Cab LB 4WD for sale - $27,399, 25,221 miles with Bluetooth, Backup Camera, Remote Start, Quick Order Package, Chrome Wheels
https://static.cargurus.com/images/forsale/2018/07/10/07/32/2016_ford_escape-pic-2339542448278589279-152x114.jpeg

2016 Ford Escape SE AWD Used Cars in Baltimore, MD 21244

Good Deal
$1,775 BELOW
CarGurus IMV of $18,074

Price: $16,299

Mileage: 40,704

Location: Baltimore, MD 21244

Average time on market: 41 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Sunset Description: Used 2016 Ford Escape SE AWD for sale - $16,299, 40,704 miles with Bluetooth, Backup Camera, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2016_ford_explorer-pic-1341285056629833090-152x114.jpeg

2016 Ford Explorer XLT Used Cars in Baltimore, MD 21244

Good Deal
$2,250 BELOW
CarGurus IMV of $25,249

Price: $22,999

Mileage: 34,620

Location: Baltimore, MD 21244

Average time on market: 27 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silveringot Silver Metallic Description: Used 2016 Ford Explorer XLT for sale - $22,999, 34,620 miles with Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_dodge_challenger-pic-6867784577125873108-152x114.jpeg

2015 Dodge Challenger R/T RWD Used Cars in Baltimore, MD 21244

Good Deal
$1,875 BELOW
CarGurus IMV of $25,374

Price: $23,499

Mileage: 33,569

Location: Baltimore, MD 21244

Average time on market: 33 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Overdrive Color: Blackpitch Black Clearcoat Description: Used 2015 Dodge Challenger R/T RWD for sale - $23,499, 33,569 miles with Bluetooth, Sunroof/Moonroof, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/07/19/07/01/2013_jeep_grand_cherokee-pic-2323723079981969668-152x114.jpeg

2013 Jeep Grand Cherokee Limited 4WD Used Cars in Baltimore, MD 21244

Good Deal
$1,667 BELOW
CarGurus IMV of $20,966

Price: $19,299

Mileage: 58,232

Location: Baltimore, MD 21244

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Blackbrilliant Black Crystal Pearl Description: Used 2013 Jeep Grand Cherokee Limited 4WD for sale - $19,299, 58,232 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/07/06/19/07/2016_ford_edge-pic-7035547660723267237-152x114.jpeg

2016 Ford Edge Titanium AWD Used Cars in Baltimore, MD 21244

Good Deal
$2,259 BELOW
CarGurus IMV of $26,758

Price: $24,499

Mileage: 36,952

Location: Baltimore, MD 21244

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Redruby Red Metallic Tinted Clearcoat Description: Used 2016 Ford Edge Titanium AWD for sale - $24,499, 36,952 miles with Bluetooth, Leather Seats, Backup Camera, Aluminum Wheels, Remote Start
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_jeep_patriot-pic-5213582843485743368-152x114.jpeg

2015 Jeep Patriot Latitude 4WD Used Cars in Baltimore, MD 21244

Good Deal
$1,319 BELOW
CarGurus IMV of $16,318

Price: $14,999

Mileage: 29,971

Location: Baltimore, MD 21244

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Blackblack Clearcoat Description: Used 2015 Jeep Patriot Latitude 4WD for sale - $14,999, 29,971 miles with Sunroof/Moonroof, Aluminum Wheels, Remote Start, Quick Order Package
https://static.cargurus.com/images/forsale/2014/08/19/16/04/2015_chevrolet_suburban-pic-3198455163025497634-152x114.jpeg

2015 Chevrolet Suburban 1500 LS 4WD Used Cars in Baltimore, MD 21244

Good Deal
$1,844 BELOW
CarGurus IMV of $31,843

Price: $29,999

Mileage: 68,989

Location: Baltimore, MD 21244

Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blackblack Description: Used 2015 Chevrolet Suburban 1500 LS 4WD for sale - $29,999, 68,989 miles with Bluetooth, Backup Camera, Aluminum Wheels, Navigation System, Premium Package, Suspension Package
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2015_ford_f-150-pic-2986688216404764521-152x114.jpeg

2015 Ford F-150 Platinum SuperCrew 4WD Used Cars in Baltimore, MD 21244

Good Deal
$2,620 BELOW
CarGurus IMV of $40,119

Price: $37,499

Mileage: 37,560

Location: Baltimore, MD 21244

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Magnetic Metallic Description: Used 2015 Ford F-150 Platinum SuperCrew 4WD for sale - $37,499, 37,560 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Remote Start, Navigation System
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2016_nissan_murano-pic-6217736411950956281-152x114.jpeg

2016 Nissan Murano S AWD Used Cars in Baltimore, MD 21244

Good Deal
$1,596 BELOW
CarGurus IMV of $19,595

Price: $17,999

Mileage: 46,448

Location: Baltimore, MD 21244

Average time on market: 67 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Blackmagnetic Black Metallic Description: Used 2016 Nissan Murano S AWD for sale - $17,999, 46,448 miles with Bluetooth, Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2017_toyota_corolla-pic-7257116321862741570-152x114.jpeg

2017 Toyota Corolla L Used Cars in Baltimore, MD 21244

Good Deal
$1,270 BELOW
CarGurus IMV of $14,269

Price: $12,999

Mileage: 41,017

Location: Baltimore, MD 21244

Average time on market: 27 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Whitesuper White Description: Used 2017 Toyota Corolla L for sale - $12,999, 41,017 miles with Steel Wheels, Bluetooth, Backup Camera, Adaptive Cruise Control
https://static.cargurus.com/images/forsale/2018/06/21/11/00/2017_cadillac_escalade-pic-8356317980946361347-152x114.jpeg

2017 Cadillac Escalade Platinum 4WD Used Cars in Baltimore, MD 21244

Good Deal
$4,723 BELOW
CarGurus IMV of $79,722

Price: $74,999

Mileage: 7,194

Location: Baltimore, MD 21244

Average time on market: 39 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Blackblack Raven Description: Used 2017 Cadillac Escalade Platinum 4WD for sale - $74,999, 7,194 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Aluminum Wheels, Navigation System, Adaptive Cruise Control
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 6, 2018
Charles Leatherwood
Jun 28, 2018
GuruWLVKZ
My salesman Derrick, was very helpful and courteous, along with the whole staff that assisted me in my purchase A+++
Jun 22, 2018
Nice. Quick turnaround.
Jun 21, 2018
GuruTTVFN
Seems to be a good dealer,. I have not been able to get to the dealership. Hopefully that the car will be there when I can get to it. No negative remarks on the dealership. Rating very good.
Jun 19, 2018
GuruZ2XFZ
Fantastic
Jun 14, 2018
I didn’t by the van I originally went to look at but I did buy a new van of the same style. The salesman was excellent and had no problems what so ever.
May 30, 2018
Very good experience.
May 28, 2018
Dealer responded promptly and was very helpful
May 8, 2018
I had a really good experience Derek Lewis did a lot to get me the deal that worked. I bought the car right after test driving it. I love it. Like new with only 5701 miles on it when I went to pick it up the following Monday. IT was a pleasure to work with all the guys at Koons Ford!!
Apr 3, 2018
GuruDQQ3M
they tricked me, the car was sold when i got there. I think it was a bait and switch
Mar 29, 2018
They responded very quickly and was very helpful.
1 people found this review helpful.
Mar 6, 2018
They took good care of us; the quickest way to lose my business is not engage my wife. The salesman actively engage her, answered all our questions and we bought the truck. I think we got a fair deal and the entire team at Koons Ford Baltimore were great.
1 people found this review helpful.
Mar 5, 2018
GuruYTPBG
The sale associate contact me and answered all my questions. Very professional
1 people found this review helpful.
Feb 21, 2018
I contacted Koons regarding the ad I saw in CarGurus late night on Wednesday 2/14/18. Tom, the sales manager contacted me Thursday morning, and we began talking about the vehicle. The sales manager, as well as everyone else at the dealership with whom I had contact, were very nice and helpful, and quite patient while answering all of my questions. Also, at no time did I feel the least bit pressured by anyone at the dealership to make a purchase. I was so impressed with the customer service and the agreed upon "out the door price" of the vehicle, that I drove nearly four hours from southwestern PA on 2/19/18 to purchase the car. The entire process, from my first contact with Tom, until I drove my new car off the lot, was first rate, and I would not hesitate to make that four hour drive once again, the next time I am in the market for a car.
2 people found this review helpful.
Feb 10, 2018
Wonderful experience Ahmed was great couldn't ask for a better saleman.
1 people found this review helpful.
Feb 10, 2018
FreyjaH
They responded immediately and answered my questions. I haven't worked with them face to face yet but so far a great experience.
1 people found this review helpful.
Feb 6, 2018
The salesman got in touch with me very fast and sent me pictures of the car . The whole place was very friendly !
1 people found this review helpful.
Jan 10, 2018
Chrisc1143
Bait and switch, I drove hours to get there only to have the incorrect vehicle waiting for me.
1 people found this review helpful.
Dec 30, 2017
Bought this truck .Great over all experience. Would highly recommend. Pete was a very nice person. No drama or games at this dealership.Traveled 2 hours after 4 Ford dealerships in PA told me they wouldn't be able to get close to this price.In order too get better interest rate Ford trys to get you to buy extended warranty that was a little stressful trying to understand all those numbers going back and forth but they don't pressure you.All in all a great experience.
2 people found this review helpful.
Dec 18, 2017
They were very helpful and willing to go above and beyond to helping us come to a decision. I have nothing but great things to say about this dealership, especially Pete DiLutis, who will actually listen and work for you!
1 people found this review helpful.
Dec 15, 2017
OTFTITO1998
They thought they had the car but someone already bought it before I came but I enjoyed working with Pete and can't wait to buy my future dream car from you
Dec 14, 2017
Friendly
1 people found this review helpful.
Dec 2, 2017
mkarmel
We are extremely happy with this car buying experience. Everything went very smooth and as was discussed early. Salesman man Tim was great and Harry at the back office too. Keep up the good work.
1 people found this review helpful.
Nov 24, 2017
Excellent transaction, communication and absolutely no pressure from the salesman or finance guy!
1 people found this review helpful.
Nov 20, 2017
I purchase this vehicle. My experience with Koons was very good. Thank you for your assistance. Your information was very valuable.
1 people found this review helpful.
Oct 29, 2017
GuruZTJTC
Great salesperson (Keith S) Fantastic WOW price Couldn’t make numbers work due to my poor trade but will go back
1 people found this review helpful.
Oct 27, 2017
Kirby in sales contacted me quickly and was very helpful providing me information and a price quote
1 people found this review helpful.
Oct 17, 2017
They responded quickly but I found a car elsewhere
Oct 17, 2017
GuruD66HN
Bad experience use car rep after visiting rep didn't call back after doing credit check told me they could not help me to much money owe on trade in after asking what other way can help due that I need a vehicle ASAP never call back. After informing management never received call back. I just wanted some help
1 people found this review helpful.
Oct 11, 2017
I didn’t end up buying a vehicle from them but they were very cordial and timely, nonetheless.
1 people found this review helpful.
Oct 2, 2017
theoneandonlystokes
The dealer got back to my immediately. Bought a great priced car!
1 people found this review helpful.
Aug 13, 2017
Great buying experience, nice staff, quick purchase!
1 people found this review helpful.
Jul 31, 2017
Prompt response I'm just still undecided
1 people found this review helpful.
Jul 26, 2017
Replied quickly. Great sales person. Sold me the right car. Not a bait and switch. Very happy with this transaction.
3 people found this review helpful.
Jun 24, 2017
GuruRL1M
Used Car Manager was arrogant and rude. He was not happy that I pointed out that the car had different size tires than are recommended for the vehicle. Never shop for a luxury vehicle at a "Ford" dealership.
5 people found this review helpful.
Jun 21, 2017
More exspensive than other dealers in the area and not flexible on price id say if you're shopping around make this your last stop and do plenty of research on pricing. They'll tell you it's the lowest price in 200 miles but a simple check on cargurus will tell you different. They will make the car ford certified for free just be persistent and don't listen to the lies thay they won't or can't do it. Pre owned cars is where the dealers have the highest price margin.
5 people found this review helpful.
Response from current dealership:
Tj, thank you for taking the time to leave us feedback about your experience with us.
Jun 15, 2017
Tinam01
Email, on phone and in person, after doing our homework, we chose to purchase here. VERY helpful and knowledgeable, easy to work with and listens to concerns, highly recommend!
2 people found this review helpful.
Response from current dealership:
Tinam01, thank you for the high star rating!
Jun 11, 2017
Ver good
1 people found this review helpful.
May 14, 2017
Car was advertised and I called to assure availability and it was available. When I got there I was told that the car was being held for an employee of theirs. I was not very happy at all. Why were they advertise it, tell me it was available, and all the meanwhile they knew they were selling it to him one of their own employees?
7 people found this review helpful.
May 7, 2017
I spoke with a salesman on Monday May 1, 2017. Informed him that I would come by the dealership on Saturday May 6, 2017. Also informed him that it would take approximately 3.5-4 hours to get there distance wise. I drove for more than 4.5 hours facing more traffic jams than anyone should have to endure just to finally arrive and be told that the salesman I arranged to meet had left for the day. To make a bad situation worse, I was informed that although the dealership had the car, it was not on the lot and would not be back until Monday. The really frustrating part is, I provided my name, email address, as well as my phone number and never received as much as a text message informing me the car was not on site. No appreciation for my time whatsoever! Upon arrival, I spoke with a salesman named Jeff. He was apologetic and professional. But still, the trip turned out to be a total disappointment because it was a total waste of my time. No regard for my time at all!!!
9 people found this review helpful.
May 1, 2017
Best car buying experience...ever
1 people found this review helpful.
Apr 23, 2017
JJ2Guru
Not good, this vehicle has a lot of frame rust under the hood and some rust in the rear around the spare tire.
5 people found this review helpful.
Apr 12, 2017
jlevitt1954
Very helpful over the phone. Answered all my questions about the car I was researching.
2 people found this review helpful.
Apr 8, 2017
Best car buying experience I've had to date!
1 people found this review helpful.
Apr 8, 2017
Zafira_5119
great
1 people found this review helpful.
Apr 6, 2017
redmn333
Great salesman Truck was just as advertised. Thank you Koons
1 people found this review helpful.
Mar 31, 2017
Sonoma_1038
Best experience ever! Highly recommend this dealer! Full service and pays attention to details! Buy with confidence!
1 people found this review helpful.
Mar 21, 2017
Fantastic dealer!
1 people found this review helpful.
Mar 14, 2017
yes good response follow good the car is a bit over priced for mileage and year but I guess dealership has overhead seems reasonable but if they come down I will drive and if the wife likes I will be tempted to buy
1 people found this review helpful.
Feb 9, 2017
Great job. Jerome informed. Van was sold before I could get there but they let me know so I didn't drive from WI to see it only to have it gone!
1 people found this review helpful.
Dec 23, 2016
They did great on their communication and customer service. I was an out of state customer and they made many accommodations for me. I ultimately bought a car elsewhere but, the service they provided will keep them on my car map in case I'm in the market again.
2 people found this review helpful.
Dec 8, 2016
We loved the attention we received in this car buying experience. My husband ended up purchasing the car of his dreams. Overall, I would highly recommend this dealership and the excellent staff for anyone considering a Ford vehicle. Outstanding service and selection!
3 people found this review helpful.
Nov 23, 2016
They were to far away from my location, but prompt in contacting me.
2 people found this review helpful.
Nov 18, 2016
Even though I was not able to get a good deal, they provided excellent service and worked very hard to try to get me a deal. Responded to email promptly and was on time for appointments! Salesman Derek and manager Abdul were great!
2 people found this review helpful.
Nov 16, 2016
Timely....Never went to see the vehicle, but sales person and General Sales manager on top of things.
2 people found this review helpful.
Nov 12, 2016
Ji was fantastic! He didn't pressure us & he was patient with the many questions that we had. Harry finalized our paperwork with a cheery disposition. We decided on a vehicle that fit our family to a tee! We were satisfied.
1 people found this review helpful.
Oct 29, 2016
Good as well, pricing seemed most aggressive but don't have a vehicle I want right now.
1 people found this review helpful.
Oct 25, 2016
good experience good service
1 people found this review helpful.
Oct 20, 2016
I had a very good experience dealing with the staff at Koons, being as though I contacted them, Kathleen was our sales women by default., she was very good to deal with, she returned my calls in a timely manner. Abdul the used car salesman did an awesome job working with me to seal the deal. Harry in the finance dept was also very good at his job and was out to match the interest rate from our credit union. Overall I was very satisfied and would recommend this dealship.
1 people found this review helpful.
Sep 22, 2016
WOW! The Best experience buying a car!
1 people found this review helpful.
Sep 7, 2016
Never responded to my question. But continued to spam me
3 people found this review helpful.
Sep 6, 2016
Elisa_Lynne
Efficient.
1 people found this review helpful.
Sep 5, 2016
Tim Robertson was awesome. Great experience. No hassle. Walk away happy
1 people found this review helpful.
Aug 18, 2016
Bought somewhere else but they were willing to deal.I lke that.
1 people found this review helpful.
Read 48 old reviews
Jul 11, 2016
I just purchased a f250 and had a good experience there
1 people found this review helpful.
Jun 3, 2016
Pleasant call.
1 people found this review helpful.
May 31, 2016
Very pleasant experience the salesman was very caring and cordial, same with the business manager.
1 people found this review helpful.
May 2, 2016
The salesman was very professional, but I'am looking for a diesel 250.
1 people found this review helpful.
Apr 18, 2016
Great people! Dennis and his son Chris worked with me and gave me an awesome deal with no hidden charges. I will definitely come back again.
1 people found this review helpful.
Apr 11, 2016
Responded.
1 people found this review helpful.
Apr 5, 2016
great people no pressure thanks for everything
1 people found this review helpful.
Mar 29, 2016
Real professional, no pressure sales. Outstanding experience.
1 people found this review helpful.
Mar 17, 2016
The salesman was very helpful and also this place was overall the beat price. But we just went a different way, different color. But they were definitely top2. Thanks.
1 people found this review helpful.
Mar 9, 2016
very nice
1 people found this review helpful.
Mar 8, 2016
Very polite and very prompt on responses. Unfortunately they will not deal on the prices, I needed to be $500 less and they would not budge. They had $800 of fees they could have gotten that $500 out of. I'm not a big fan of the "Saturn Experience" prices on cars should be negotiable. Other than that they are okay.
2 people found this review helpful.
Feb 24, 2016
Was fast to respond and was willing to help me with the price I was trying to reach.
1 people found this review helpful.
Jan 27, 2016
Very good
1 people found this review helpful.
Jan 11, 2016
Bought my truck at Koons Ford. Fred McGuire was exceptional with his service and responsiveness. I would recommend them for sure!
1 people found this review helpful.
Jan 4, 2016
We bought this 2015 Mustang via a man named Melvin Bagby. It was a remarkably smooth and painless exercise, and Mike and everyone we interacted with at the Koons of Baltimore dealership was kind and helful. Thank you to them all.
1 people found this review helpful.
Jan 3, 2016
Love the car. They worked with me to get me in the car and out of my other car that I was upside down in. And I am very happy with the results
1 people found this review helpful.
Nov 18, 2015
Grat
1 people found this review helpful.
Nov 16, 2015
I received a prompt response from Mark to my inquiry letting me know someone would call me -- and Fred called and then sent me information on the car I was inquiring about. I corresponded with both Mark and Fred. My questions were answered promptly and correctly. There were no surprises when we went in and purchased the car. Definitely will be back.
1 people found this review helpful.
Response from current dealership:
Thanks Brenda! Congrats on the new car!
Nov 6, 2015
Very good experience; The dealership was fast, no games, I couldn't ask for better.
1 people found this review helpful.
Response from current dealership:
Thanks for the review, Douglas!
Nov 2, 2015
Exceptional!!! Best car/truck buying experience I've ever had...HANDS DOWN!
1 people found this review helpful.
Response from current dealership:
Thanks for the review, Craig!
Oct 28, 2015
very responsive and helpful. Did not purchase car because local dealer was motivated by the competition Koons provided and the fact that car would need to have been shipped to Maine. If in state dealer had not closed price to within $750. Would have bought from Koons.
1 people found this review helpful.
Response from current dealership:
Thanks for leaving us a review, Kenneth!
Oct 4, 2015
Not really a fan. Online request and all I got was a short criptic response. Don't really think they wanted my business.
2 people found this review helpful.
Response from current dealership:
Chris, Sorry to hear no one got back to you. Feel free to reach out directly at comments@koons.com if there is anything else we can help you with.
Oct 3, 2015
Great
1 people found this review helpful.
Jul 16, 2015
When on my way to purchase car they sold it to someone who walked in before I got there. This is after negotiations and them knowing I was coming 2 hours away to buy the car.
2 people found this review helpful.
Response from current dealership:
Sorry about your negative experience with Koons. I do thank you for bringing this to our attention so we can address the situation internally. If you ever need anything else please do not hesitate to reach out directly. Thank you.
Jul 12, 2015
Perfect
1 people found this review helpful.
Response from current dealership:
Thanks for leaving us a review!
Jun 10, 2015
Contacted
1 people found this review helpful.
Response from current dealership:
:-)
Jun 7, 2015
dmagri89
5
Dealer could not provide accurate price breakdown for their "Out The Door" price. This tells me it was laden with fees they were embarrassed to disclose.
2 people found this review helpful.
Response from current dealership:
Sorry you felt this way. If you could come to the dealership and talk to one of the team they will work out the cost and charges to the penny for you. Feel free to swing by at your earliest convenience. Hope to see you soon.
May 30, 2015
The sales person was not friendly at all, will never shop there again
2 people found this review helpful.
Response from current dealership:
Sorry that you had such a negative experience -  with our team at Koons Baltimore Ford. If you can send your info to comments@koons.com, we will do our best to make your buying as painless and carefree as possible.
May 30, 2015
Dealer responded in a timely fashion, and was able to provide me with other vehicals that were available in my price range.
1 people found this review helpful.
Response from current dealership:
That is great new we are happy to help any way we can!
Apr 26, 2015
Best cat buying experience we have had. From sales to Finance - it was great.
1 people found this review helpful.
Mar 28, 2015
Response to my online inquiry indicated a lack of motivation for a sale. The response was limited and did not prompt a desire to further explore this dealership for the vehicle I was looking for.
2 people found this review helpful.
Feb 25, 2015
Prompt, willing to go out of the way. Excellent experience
1 people found this review helpful.
Dec 22, 2014
Terrific Experience! Dealer responded immediately to my email and referred me (by email) to my salesman, Brian. Placed a call in to the dealership and left a voicemail to Brian. He responded immediately and 30 minutes later had the car ready and waiting for a test drive as I pulled up to the dealership. We agreed on a price and I drove the car off the lot in less than 2 hours after I had arrived. They offered good financing although I passed them up on the offer and paid cash.
2 people found this review helpful.
Nov 30, 2014
Dealer called me in and then said car was sold to an employee.
Nov 19, 2014
Ok showed "MILD" interest in my pertaining a vehicle!!
Aug 7, 2014
I give this dealership 1 star. They are unprofessional and clueless about their inventory. I called the sales rep, before leaving out of the door to test drive the vehicle and he told me that the truck was still available. I drove all the way across town, only for another salesman to tell me, that he sold the vehicle the day before. I would not buy anything from them Ever.
1 people found this review helpful.
Jun 16, 2014
Finance guy ordered me plates at an extra cost of $ 142.00 plus(against our verbal agreement that I would transfer my old ones for only $10.00). Also misrepresented cost and scope of ext. service plan. Added a 200.00 non-required fee and others for "processing". Buyers Beware and steer clear of Koon's Ford Baltimore!!
0 people found this review helpful.
Jun 10, 2014
Very Nice People and did everything they could to get me into the car at the price I wanted! :)
1 people found this review helpful.
Apr 23, 2014
Not great customer service, you could tell it was the end of the month, they needed my sale and weren't shy about trying to push me.
0 people found this review helpful.
Apr 9, 2014
Very good response
1 people found this review helpful.
Jul 15, 2013
excellant follow up ,will do business when i am ready
1 people found this review helpful.
Jun 5, 2013
kept in contact with me and still is
1 people found this review helpful.
Apr 26, 2013
Dealer responded with more details as requested.
1 people found this review helpful.
Mar 4, 2013
Excellent
1 people found this review helpful.
Feb 15, 2013
Luftmeer
truck was sold...responsive
1 people found this review helpful.
Jan 30, 2013
Very understanding and helpful very satisfying experience
1 people found this review helpful.
Nov 19, 2012
Good staff, I just looked quickly at one car. Salesman was nice.
1 people found this review helpful.
Sep 29, 2012
Amahad was a great, he answered all my questions.
1 people found this review helpful.

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