Ted Britt Ford Lincoln Chantilly

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4175 Auto Park Circle
Chantilly, VA 20151

Sales: (703) 454-0008

Service: (703) 454-0012

Today 9:00 AM - 9:00 PM
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 18, 2017
Lsnggls
5
They worked with me and got me out the door. Definitely would by from again.
Is this review helpful? Yes | No
Nov 17, 2017
Good customer service.
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Oct 30, 2017
good follow up
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Oct 9, 2017
Nodella Jordan
They responded on their next business day via phone and followed up through email. Selected a local dealership to purchase from. I informed them and they were understanding.
Is this review helpful? Yes | No
Oct 9, 2017
LilShopper
Excellent salesman. Quick financing and paperwork. Willing to make a deal to get car sold!
1 of 1 people found this review helpful.
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Aug 2, 2017
Guru9XZPX
Salesman very nice but numbers changed when we started talking. Manager than tried to save deal by waving some fees. Good to test drive vehicle but long way to travel for the numbers to change.
2 of 2 people found this review helpful.
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Jul 5, 2017
Great experience. I bought the car.
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Jun 26, 2017
Cgamb22
The experience at Ted Britt Chantilly was good. Everyone was professional and treated me respectfully. Showed up later in the evening and was able to walk out the door with the vehicle right at closing time. Only small gripe would be that I was hoping Ted Britt was going to come down a bit more in price, but nonethelessni got a great truck for what I believe is a good price.
1 of 1 people found this review helpful.
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Dec 11, 2016
Car was sold. Dealer let me know that quickly.
1 of 1 people found this review helpful.
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Oct 9, 2016
This was my first new car I have ever bought new. Went into the dealership and was greeted by a few of the people that work there asking if I needed any help. I had the pleasure of working with Whitney, he didn't push me to make a purchase but told me everything I needed to know and answered all my questions. The people there were all friendly and made you feel like you were at home and have been there for years! This is where I will go to get my next car I buy! Best dealership in the area!!!
1 of 1 people found this review helpful.
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Sep 24, 2016
Did not purchase anything but they kept me in the loop as far as inventory and if a vehicle sold
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Jun 28, 2016
royensign
Very helpful and friendly people there !!!
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May 25, 2016
Bait and Switch!!! They advertised the car at one price and I went back and the price increased $3,000!!! Terrible. I will never go back!
4 of 5 people found this review helpful.
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May 11, 2016
Great customer service but price too high! We were ready to purchase the vehicle if the dealer would at least tried to come closer to our counter offer. The addional $4000.00 hidden cost! Was a turn off.
2 of 2 people found this review helpful.
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May 2, 2016
Manay_Manee
Awesome interaction with online response time and helpfulness. Very very on point!
0 of 1 people found this review helpful.
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Apr 7, 2016
Very responsive, answered all my questions, no pressure to visit showroom.
0 of 1 people found this review helpful.
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Mar 31, 2016
Quick to respond and was willing to answer all my questions, very professional! !
0 of 1 people found this review helpful.
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Feb 17, 2016
Very helpful
0 of 1 people found this review helpful.
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Feb 6, 2016
Responded quickly
0 of 1 people found this review helpful.
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Feb 5, 2016
Very quick to reply and willing to assist
0 of 1 people found this review helpful.
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Feb 4, 2016
Great Experience! Gave me a Firm Price over the phone with my daughter present for me. Two days later my wife and I traveled 100 miles to Ted Britt Ford in Chantilly, Va. We signed the papers and out the door we went.... Very Professional and Clean Dealership! Highly Recommend!
1 of 1 people found this review helpful.
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Jan 26, 2016
Great team at Ted Britt Lincoln.
1 of 1 people found this review helpful.
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Read 21 old reviews
Dec 3, 2015
Great response on front and on back end but didn't come step up to the plate when it counted, costing them a potential customer.
2 of 2 people found this review helpful.
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Dec 1, 2015
Dealer was attentive to my desire. Although car sold before I could finish closing deal. Dealer and myself were two states apart, made transaction difficult
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Aug 20, 2015
Responded quickly and answered all my questions. The only thing I didnt like was how they advertised the price of their cars. They applied all the available discounts up front before they know what you qualify for and what you don't. I felt this was somewhat misleading and a bit of a waste of my time when I figured this out.
2 of 2 people found this review helpful.
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Apr 13, 2015
Excellent experience purchasing my 2014 Mustang from Ted Britt
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Apr 8, 2015
Did okay, but didn't answer my follow-up question.
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Apr 3, 2015
Excellent response time and I am still interesting in the Lincoln MKS
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Oct 12, 2014
Still waiting to here back from them.
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Feb 15, 2014
cynde523
They followed up immediately. Unfortunately with the brutal weather that followed, i have not been able to follow-up but they have been very responsive
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Feb 14, 2014
Super!
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Dec 7, 2013
Dealer responded quickly and gave a great out the door price
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Aug 30, 2013
vicks
good
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Aug 22, 2013
good service
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Aug 10, 2013
Sales personnel and sales manager very straight shooters. No bull#### in their discussions and negotiations. Would recommend this dealership.
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Jul 3, 2013
Great experience.
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Jun 29, 2013
They responded on time.
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May 29, 2013
good response
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Apr 6, 2013
The Gentleman I spoke to was very professional and customer service friendly.
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Mar 19, 2013
Very helpful
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Feb 16, 2013
Didn't buy from them. However they were very responsive and helpful...juat didnt have the truck I was looking for.
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Oct 7, 2011
they sold me a car that was listed online for MUCH cheaper, that of course I found out after the fact. they severely undervalued my trade in- bring in documentation and know what u have, before you go in. late night is the WORST time to shop for a car.
1 of 1 people found this review helpful.
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Jul 7, 2011
Although I did not buy a truck from Ted Britt the staff members were nice when calling me about purchasing a truck
Is this review helpful? Yes | No

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