Ourisman Ford Lincoln of Alexandria
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Internet Approved, Blue Oval Certified, Quality Checked
6129 Richmond Hwy
Alexandria, VA 22307
Sales: (703) 660-9000 |
Service: (703) 660-0450 |
Today
9:00am - 9:00pm
(Closed Now)
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38.78450012207031
-77.07230377197266
Alexandria, VA 22307
Ourisman Ford Lincoln of Alexandria
6129 Richmond HwyAlexandria, VA 22307
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GuruC6DS
Apr 25, 2017
The salesman didn't do his research prior to my arrival so he was unable to answer any of my questions about the car or its warranty...the car had a large dent in the door...the salesman also scrapped and most likely damaged the vehicle parking it back into the parking spot...just a horrible experience...I ran out of there!!!! Maybe I just ended up with a poor salesman....
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Mar
Mar 8, 2017
Do not go here thid place is pure trash there used
vehicles are trash as well they tried to sell me a truck
with ripped seats telling me it needs to be detailed. It
need to be replaced. Then when I offered to buy a new
truck the guy had me waiting for 3 hours so I just left
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Jerod
Feb 26, 2017
Dealer sold the vehicle I drove 3.5 hours to buy after speaking with a sales associate the night before at 7 PM. Although, they "tried" to make things right, they acknowledged they made a major mistake and couldn't offer anything remotely comparable in price/mileage/condition. Extremely frustrated to lose a day of work and a day of driving only to find out the vehicle I wanted had been sold out from under me. Would NOT recommend.
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Ron
Feb 7, 2017
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Zeke
Dec 17, 2016
I was glad , I didn't buy the car from that dealer.
They have listed the car with some options never existed in the car, plus after they pulled the numbers for me on the ( price sheet ) they add fees in the middle, I still couldn't understand what the different between them ( Dealer Prep fee) which was high, and ( Dealer processing fee) which was high as well. The car was in a good condition, they though, they were able to wrap me up and finish the deal very quick, the point is they lie.
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Mo
Nov 14, 2016
Where do I start, The description was wrong (no heated seat,
no
camera, no heated steering wheel and no navigation). Spoke to
the director of Sales via text, I made sure to include my budget
which is 22K
and that's all what I can pay and he was happy with it. I drove
67 miles
to the dealer, the guy was less of a salesman, he brought the
truck,
gave me the keys and walked away. test drove it. informed him
about
the misleading info and he answer with "yeah its not a good
car, here is
your numbers" end of the story. texted the guy and he did not
want to
go a cent down. I contacted someone else because I did not
want to
deal with his " my way or the highway" and I informed them that
I was
gonna leave a bad review but I wanted to try with someone
else to be
fair. Mr. director texted me to confront me and sent me a DAM
screenshot of my conversation with the other salesman. I
would never
ever suggest this dealer to anyone I remotely know. It was the
worst
experience in my life with a car dealer to be honest.
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Sonny
Oct 16, 2016
When I did find the car on line, I called the dealer and ask them about the condition of the car, because I had to drive 2hours to get there They tolled me
car was in mint condition, and when I got there car had rusty bolts on all the wheels, corrosion on engine and dog hair all over the car
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Joshua
Aug 24, 2016
I experienced horrible service. Some of the employees lacked
communication skills and are very unknowledgeable in vehicles. I will not
recommend anyone to come here. I'm very disgusted in the service quality.
The sales manager lacked the common sense and knowledge about vehicles
the most. He lied to my face and try to take advantage of me due to my age.
As in I'm young so he assumed I don't understand value of cars. He did not
understand anything about cars. He also had an arrogant and cocky attitude.
He did not get any of my business. As long as he works there, this dealership
will lack in sales. One last thing, they're vehicle was extremely over priced
and he claimed it was under. He needs to learn proper communication skills
and study on vehicles.
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CHRIS
Aug 20, 2016
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Daniel
Aug 5, 2016
Started off good got a response right away and I went out to see the car. Within a minute of pulling up a salesman approached me and the first thing that came out of his mouth was a lie. This didn't stop until I left the lot. I was told the car I was looking at was a one owner car and when I was showed the carfax, it clearly showed information from two owners. this is just one example but please avoid business with this dealer.
Show older dealer reviews 6
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stephanie
Feb 7, 2015
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Joe
Dec 12, 2011
DID NOT SHOW CARFAX UNTIL THIRD REQUEST! Almost bought the 08 Vette, cancelled order once reading the Carfax and the car was in a "disableing damaged" condition. They did not disclose this from the beginning and tried to make it out as a no big deal. Used car manager is a "0" ZERO! His quote "Carfax" is more trouble than its worth" "Show Me The Carfax"!!!
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