Ourisman Ford Lincoln of Alexandria

Is this your dealership? Sign up for a dealer account

Internet Approved, Blue Oval Certified, Quality Checked

6129 Richmond Hwy
Alexandria, VA 22307

Sales: (703) 660-9000

Service: (703) 660-0450

Today 9:00am - 9:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Apr 25, 2017
GuruC6DS
The salesman didn't do his research prior to my arrival so he was unable to answer any of my questions about the car or its warranty...the car had a large dent in the door...the salesman also scrapped and most likely damaged the vehicle parking it back into the parking spot...just a horrible experience...I ran out of there!!!! Maybe I just ended up with a poor salesman....
Is this review helpful? Yes | No
Mar 31, 2017
I got a 2012 Shelby from them
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 15, 2017
Contacted via email in a quick responsive manner.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 14, 2017
Koss10
Worst dealer experience ever. After price was agreed to they tried to add $1,600+ of dealer fees.
3 of 4 people found this review helpful.
Is this helpful? Yes | No
Mar 8, 2017
Do not go here thid place is pure trash there used vehicles are trash as well they tried to sell me a truck with ripped seats telling me it needs to be detailed. It need to be replaced. Then when I offered to buy a new truck the guy had me waiting for 3 hours so I just left
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 26, 2017
Dealer sold the vehicle I drove 3.5 hours to buy after speaking with a sales associate the night before at 7 PM. Although, they "tried" to make things right, they acknowledged they made a major mistake and couldn't offer anything remotely comparable in price/mileage/condition. Extremely frustrated to lose a day of work and a day of driving only to find out the vehicle I wanted had been sold out from under me. Would NOT recommend.
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Feb 17, 2017
I decided to visit the dealer, I still received the internet price.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 14, 2017
dealer contacted me the same day i showed interest in one of their vehicles
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Feb 7, 2017
Ready to buy vehicle and the vehicle never showed up. The salesmens don't have a clue were these vehicles are, but instead ready to sale. Don't put vehicles up sale when don't have them.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 3, 2017
Qualis_598
They are great the sales person has been diligent and honest with working with us.
Is this review helpful? Yes | No
Jan 13, 2017
A dealer representative responded very quickly.
Is this review helpful? Yes | No
Dec 27, 2016
Great experience, had the car that was listed in the ad, the car was in perfect shape, very clean, car was detailed, friendly and helpful staff. Bought the car.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 17, 2016
I was glad , I didn't buy the car from that dealer. They have listed the car with some options never existed in the car, plus after they pulled the numbers for me on the ( price sheet ) they add fees in the middle, I still couldn't understand what the different between them ( Dealer Prep fee) which was high, and ( Dealer processing fee) which was high as well. The car was in a good condition, they though, they were able to wrap me up and finish the deal very quick, the point is they lie.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 16, 2016
Very good.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 12, 2016
Dealer sold vehicle but failed to inform me of this until I had arrived at the dealership.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Dec 6, 2016
Awesome customer service. I had issues during the first few weeks of ownership the general manager was very responsive and kept with it until all the issues were resolved.
Is this review helpful? Yes | No
Dec 2, 2016
The used car had a couple issues. They fixed them and were very professional and personal at the same time. Good experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 25, 2016
Was interested in this jeep was still up on line but was already sold a Little up set.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 14, 2016
Where do I start, The description was wrong (no heated seat, no camera, no heated steering wheel and no navigation). Spoke to the director of Sales via text, I made sure to include my budget which is 22K and that's all what I can pay and he was happy with it. I drove 67 miles to the dealer, the guy was less of a salesman, he brought the truck, gave me the keys and walked away. test drove it. informed him about the misleading info and he answer with "yeah its not a good car, here is your numbers" end of the story. texted the guy and he did not want to go a cent down. I contacted someone else because I did not want to deal with his " my way or the highway" and I informed them that I was gonna leave a bad review but I wanted to try with someone else to be fair. Mr. director texted me to confront me and sent me a DAM screenshot of my conversation with the other salesman. I would never ever suggest this dealer to anyone I remotely know. It was the worst experience in my life with a car dealer to be honest.
7 of 8 people found this review helpful.
Is this helpful? Yes | No
Nov 10, 2016
Good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 8, 2016
None of the cars I was interested in was there at the location. They were in Baltimore. Service was awful. I will never go back again.
4 of 5 people found this review helpful.
Is this helpful? Yes | No
Nov 3, 2016
Had 2 people call me in the vehicle. Very nice and curtious. Like the dealer ship.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 3, 2016
Is good
0 of 4 people found this review helpful.
Is this helpful? Yes | No
Nov 2, 2016
Quick response.
1 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 23, 2016
Both salesman and finance dept proveded strong service
1 of 3 people found this review helpful.
Is this helpful? Yes | No
Oct 18, 2016
Great on internet response. Called them but really never got a follow up call.. Not sure if sold it.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 16, 2016
When I did find the car on line, I called the dealer and ask them about the condition of the car, because I had to drive 2hours to get there They tolled me car was in mint condition, and when I got there car had rusty bolts on all the wheels, corrosion on engine and dog hair all over the car
4 of 4 people found this review helpful.
Is this helpful? Yes | No
Oct 16, 2016
sold it while I was trying to get info, very slow responses.
Is this review helpful? Yes | No
Oct 12, 2016
Very good with follow up
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Oct 7, 2016
Reached out several times, persistent and very respectful
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 27, 2016
Very patient dealer.
Is this review helpful? Yes | No
Sep 21, 2016
Good response time but the vehicle was sold.
Is this review helpful? Yes | No
Sep 20, 2016
Good response time. Unfortunately the vehicle was already sold.
Is this review helpful? Yes | No
Sep 16, 2016
Fast response!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 24, 2016
I experienced horrible service. Some of the employees lacked communication skills and are very unknowledgeable in vehicles. I will not recommend anyone to come here. I'm very disgusted in the service quality. The sales manager lacked the common sense and knowledge about vehicles the most. He lied to my face and try to take advantage of me due to my age. As in I'm young so he assumed I don't understand value of cars. He did not understand anything about cars. He also had an arrogant and cocky attitude. He did not get any of my business. As long as he works there, this dealership will lack in sales. One last thing, they're vehicle was extremely over priced and he claimed it was under. He needs to learn proper communication skills and study on vehicles.
7 of 7 people found this review helpful.
Is this helpful? Yes | No
Aug 20, 2016
Excellent customer service. I went to buy a small car and Sales Manager Chris Gabage and Don took care of me. I really appreciate the kind service and attention they gave me. Will be a customer for years to come!
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 5, 2016
Started off good got a response right away and I went out to see the car. Within a minute of pulling up a salesman approached me and the first thing that came out of his mouth was a lie. This didn't stop until I left the lot. I was told the car I was looking at was a one owner car and when I was showed the carfax, it clearly showed information from two owners. this is just one example but please avoid business with this dealer.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
May 15, 2016
Worked a good. Very bad and slow delivery. Took 2days and the car was dirty inside.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Apr 15, 2016
Great opportunity to have been in their presence. They did their best to help me and my wife feel comfortable and I recommend them to slot of people.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Apr 5, 2016
Un buen lugar, el vendedor Porto excelente persona, se los recomiendo
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jan 18, 2016
Tried to search for vehicle wanted. Just couldn't locate. Respond promptly.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Sep 28, 2015
really good
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Sep 23, 2015
Very friendly and helpful, have not yet had to deal with them for warranty service yet so will see how that goes but so far so good
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 27, 2015
The dealer seemed to be really sweet. Unfortunately, the car I liked turned out to be manual and couldn't get it. Overall, the dealers' nice.
1 of 2 people found this review helpful.
Is this helpful? Yes | No
Read 6 old reviews
Feb 7, 2015
will get at least an extra star for telling honestly NOT to come to their dealership with quoted budget, because they knew they were not going to accept an offer lower than they advertised.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 13, 2014
Responded and followed up with answers to questions.
Is this review helpful? Yes | No
Nov 13, 2014
Fast response
Is this review helpful? Yes | No
Nov 23, 2013
Great help, thanks
Is this review helpful? Yes | No
Dec 12, 2011
DID NOT SHOW CARFAX UNTIL THIRD REQUEST! Almost bought the 08 Vette, cancelled order once reading the Carfax and the car was in a "disableing damaged" condition. They did not disclose this from the beginning and tried to make it out as a no big deal. Used car manager is a "0" ZERO! His quote "Carfax" is more trouble than its worth" "Show Me The Carfax"!!!
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Aug 9, 2011
There not to bad just have to know how to work the sales man lmao if your not a good talker I wouldn't recommend them to you. They will screw you over
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Other Nearby Dealers

Koons Silver Spring Ford Lincoln - 402 listings

3111 Automobile Blvd. Silver Spring, MD 20904

4 reviews
Leonardtown Ford - 132 listings

26322 Point Lookout Rd, Route 5 N Leonardtown, MD 20650

2 reviews
Chesapeake Ford Truck Sales - 111 listings

8540 Pulaski Highway Rosedale, MD 21237

2 reviews
Century of Mt. Airy - 593 listings

302 Century Drive Mount Airy, MD 21771

11 reviews
Academy Ford Sales - 198 listings

13401 Baltimore Ave Laurel, MD 20707

18 reviews
The Frederick Motor Company - 392 listings

1 Waverley Dr Frederick, MD 21702

17 reviews
Sheehy Ford of Warrenton - 386 listings

6443 Lee Highway Warrenton, VA 20187

26 reviews
Koon's Ford Lincoln Mazda of Silver Spring - 124 listings

3111 Automobile Blvd Silver Spring, MD 20904

26 reviews
Ted Britt Ford Lincoln Chantilly - 712 listings

4175 Auto Park Circle Chantilly, VA 20151

17 reviews
Waldorf Ford - 503 listings

2440 Crain Hwy Waldorf, MD 20601

17 reviews
Koons Ford of Baltimore - 968 listings

6970 Security Blvd Baltimore, MD 21244

54 reviews
Bob Bell Ford Hyundai Kia - 334 listings

7125 Ritchie Hwy Glen Burnie, MD 21061

26 reviews
Koons Sterling Ford - 783 listings

46869 Harry Byrd Highway Sterling, VA 20164

38 reviews
Prince Frederick Ford - 243 listings

10 Solomons Island Rd S Prince Frederick, MD 20678

6 reviews
Ted Britt Ford - 472 listings

11165 Fairfax Blvd Fairfax, VA 22030

24 reviews

Popular Used Cars

Used Ford F-150
2,064 Great Deals out of 207,332 listings starting at $1,499
Used Ford F-250 Super Duty
329 Great Deals out of 46,261 listings starting at $1,450
Used Chevrolet Silverado 1500
1,773 Great Deals out of 181,200 listings starting at $250
Used Chevrolet Silverado 2500HD
301 Great Deals out of 28,182 listings starting at $2,495
Used Ram 1500
906 Great Deals out of 112,624 listings starting at $6,386
Used Ram 2500
121 Great Deals out of 28,735 listings starting at $9,947
Used Toyota Camry
1,101 Great Deals out of 90,760 listings starting at $1,599
Used Toyota Corolla
851 Great Deals out of 70,589 listings starting at $1,874
Used Honda Civic
812 Great Deals out of 88,108 listings starting at $1,299
Used Honda CR-V
919 Great Deals out of 59,346 listings starting at $1,990
Used Toyota RAV4
890 Great Deals out of 67,248 listings starting at $1,990
Used Honda Accord
941 Great Deals out of 77,703 listings starting at $899
Used Nissan Rogue
486 Great Deals out of 69,989 listings starting at $3,900
Used Nissan Altima
1,153 Great Deals out of 79,636 listings starting at $500
Used Ford Escape
1,431 Great Deals out of 90,837 listings starting at $900