Ted Britt Ford

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Internet Approved, Blue Oval Certified, Quality Checked

11165 Fairfax Blvd
Fairfax, VA 22030

Sales: (703) 659-8409

Service: (703) 659-8412

Today 9:00am - 8:00pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2017
Prompt response
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Jun 5, 2017
Dealer responded quickly. Very pleaseant. Not pushy.
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May 24, 2017
Ivan Watts
Very responsive, email me back and answered all of my questions.
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Feb 28, 2017
Matt Sheridan
Prompt and attentive. I have not made a deal here, but at least through this webpage they are quick and personable.
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Feb 11, 2017
I met with Brian Wallenius and he was very helpful and easy to deal with. I would go back there any time.
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Feb 4, 2017
Tyler26123
Great overall experience. Fast email reply, car looked great, sales staff was also superb and so was the financing personal. I would definitely go back. Wife loves the VW Beetle convertible.
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Jul 26, 2016
Internet sales team member matt got back to me and sent me pictures of vehicle, was in touch with sales manager the day of me coming there which was almost 2 1/2 hours away, they said vehicle will be here for you, drove there and someone else was test driving it and bought it, before I had a chance to even make an offer
2 of 2 people found this review helpful.
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Jul 24, 2016
Good no complaints from me
2 of 2 people found this review helpful.
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Jul 23, 2016
Excellent customer inquiry response
2 of 2 people found this review helpful.
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Jun 30, 2016
Vehicle price went up 2k I asked about it I got no response. I went there before, the sales person was cool, but the Internet sales people got this one wrong you cant price a car then change it when someone shows interest
1 of 1 people found this review helpful.
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Jun 8, 2016
Great customer service, everything went fast and smooth, car was clean and in good shape they took care of it very well . Overalll I recommend this dealer
1 of 1 people found this review helpful.
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May 10, 2016
ldblawrence
Great
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May 5, 2016
Very polite
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May 2, 2016
Manay_Manee
Dealer responded immediately by phone and email. Was very helpful in asking for my preferences and offering to be available to help with my selection.
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Apr 28, 2016
Bought from Tedd
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Apr 21, 2016
2006BMWZ4
4 emails received from Ted Britt Ford. 1st one said sales associate was working on the deal that I offered. 2nd one asked if my email was the best way to communicate. 3rd one said the sales associate had some questions and wanted to talk with me. 4th one said the vehicle I was interested was sold (I received this email the next day. After I sent a follow up email checking the status).
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Apr 6, 2016
Responded in a timely manner
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Feb 24, 2016
Dealership very nice, I decided to look for other options in the car I was looking for
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Jan 16, 2016
Price was raised the day I arrived at the dealership. It worked out though...
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Jan 15, 2016
Great although I did not by and they continue to keep me on their radar when the right type of vehicle appears
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Dec 24, 2015
Unethical business practices. They are part of what is wrong with this world. I did by a car from them ....but would NEVER EVER recommend them. You may ask why I even stuck around..well I was quoted a price over the phone, gave them my credit card for a deposit to hold the car, drove 4 hours to the dealership, spent 5 hours there as they had 2 other people test drive the car while I wait. They only came clean after 3 hours when I asked to talk to the manager to see why this was taking so long, they told me they were trying to sell it to someone fist for full price. Unbelievable .. I was blown away. At the end of the day Ted Britt must be a bad person to have created such a bad business culture.
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Dec 2, 2015
Top of the line
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Oct 15, 2015
Well no much to say here, but I'd love to give them a better rate, from the moment you show interest in buying from them, they do their jobe and plus to make sure you buy it, that's fine because you are in a search of a new car, the problem is to get them back to you after the deal is done, I went from MA down to Fairfax VA just to seal the deal and all was fine expect I end purchasing a extended warranty that I was convinced to, again this is fine too, its just their's jod, after driving back home need insure the car and register properly, well still waiting, I've called the about 4 times and no calls back and a week has passed, they're not bad, but they lack giving the assistance you need, even though its theirs jod to give insured vehicle, once its all paid.
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Read 16 old reviews
Jul 12, 2015
Perfect
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Feb 27, 2015
Moses, Natasha, and Roxanne were awesome !!! They went above and beyond to get me a great deal and good payment !!!
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Jan 15, 2015
I appreciate your time and effort but have found my vehicle, once again thank you for your time.
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Dec 31, 2014
For starters, parking is a joke --- as in none. I'm not a rocket scientist, however I can do basic math. Came in with a number, they twisted it and turned it and when they were done, their number was bigger than what they were asking. Basically thought I was an idiot. On a scale of 1-5 . I'd give them a .2 (that's point two). Needles to say, I did not make a deal and will not return.
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Oct 18, 2014
Professional courteous and genuine
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Sep 20, 2014
Couldn't work out a deal also high interest rates on vehicles
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Jul 10, 2014
good
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May 23, 2014
Prompt response, good communication. Ended up finding a different vehicle, but appreciated the associates that contacted me from this one.
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Feb 20, 2014
Replied to my request for info immediately
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Feb 15, 2014
klamcd
Quick response, very helpful.
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Oct 31, 2013
Good experience with salesman and his manager -- very friendly, professional and no pressure even though car tested did not work out for us. Salesman followed up a couple of days later with another option but we had already purchased elsewhere.
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Oct 26, 2012
We just could not work out a deal.
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Sep 28, 2012
Never wen't there price to high for a 2010 it's almost 2013 people get real!! they want you to by there vehicle for 33,999 and don't wan't to give you a fair price for yours.
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Sep 10, 2012
Very fast and thorough response.
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Aug 7, 2012
25
Called me just minutes after I emailed them from this site. I love good customer service!
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May 21, 2012
replied immediately on my offer.
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