Al Packer White Marsh Ford

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Internet Approved, Blue Oval Certified

9801 Pulaski Hwy, Middle River, MD 21220 - Map & Directions

Sales: (443) 777-5000

Service: (443) 777-5050

Today 9:00am - 7:00pm
(Open Now)
show business hours
Mar 16, 2015
Vehicle not that great. Had scratches, upholstery dirty, tire had mud
Oct 24, 2014
Classic bait and switch. A great price was offered on internet trying to get me to drive 90 minutes to dealer. When pressed the actual price was thousands higher. I wouldn't trust them.
Sep 24, 2014
Not the price advertise
Sep 8, 2014
Went in person after no response. Understand it was Labor Day and very busy, but more leadership/organization should have been in place in expectation of the busy sale holiday. Vehicle should not have been put on website for sale if in fact it was not ready for sale. Vehicle not cleaned up or ready.
Aug 6, 2014
I was told car had been wholesaled out after I had left voicemail messages for two days. Very unprofessional.
Jul 31, 2014
Only received automated email

Old Dealer Reviews

Jul 5, 2014
Very disappointed, the internet advertisement is very misleading and not the real price, after talking to a salesman, price is thousands more
May 6, 2014
Just wish they were a bit more honest. Check finance's math - they messed a lot up. Not the best experience w/ a car dealer.
Apr 24, 2014
I found this dealership to be very very unprofessional My experience was terrible. I felt misled I felt as though I was taken advantage of when he came to negotiating the price. Beware. They use one department against the other to try to increase the selling price.
Apr 16, 2014
Say that there Internet sale price a lot lower that the quote I received. Then sales staff was fairly snotty towards me since I was not ready to buy from them right away. Sorry I have a life outside buying a car that needs to be taken care of first.
Mar 4, 2014
The prices they post are fake. They are just trying to get you in the showroom. Don't waste your time
Feb 15, 2014
Quick response, very helpful.
Sep 6, 2013
Sales was friendly and courteous but beware of hidden fees. Ask up front about additional fees before going to the dealership. They tried to add an additional freight fee on a used vehicle of $900. Sorry $895. The vehicle was not ready for sale. Rear view mirror shook as I was driving down the road. It had a crack in the tail light. Either no one looked it over or they did not care if they sold you that vehicle. What does that say for quality control. The cost of the vehicle was over $40000 after all the additional fees. As a customer purchasing a product of that cost expect more from a reputable dealer.
Sep 4, 2013
Great communication.
Aug 10, 2013
The salesman was not honest about the quality checks performed and condition and history of the vehicle
Aug 5, 2013
Dealer took 2 weeks to respond
Jun 27, 2013
They had the car I wanted bt they were very rude n did not help me a whole lot.
May 1, 2013
very pleasant on the phone
Apr 17, 2013
Dec 12, 2011
Talked to recepts. several times, salesmen "George" would never return call. Requested actual pics of car to be sent to me, never happened. Had "stock" photo of car then appears another person/salesmen posted the actual car recently. Still considering, but a little out of my way.

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