Park Cities Ford Lincoln

After months of shopping for a Navigator I was able to come to a deal with PCF. We were initially unable to close the deal because I wasn't sold on the color (I was adamant on black but it had all the other features) but they let me keep it from that Saturday night until Monday and I fell in love with it. My salesman Ron was nothing but helpful, and even after the fact when I had a few minor problems he still answered his phone, even on his day off and got me taken care of. Make sure if you get the extended warranty you keep your paperwork because I did have an issue with the service dept but he got that straightened out also. I'd have to say overall, my treatment was first class and there's a big difference between mom & pop places and real dealerships. I was treated like customers matter. I probably wouldn't deal with anybody else but Ron but the other salesmen were very helpful. I highly recommend this dealer

Great

This dealership was fast and very easy to deal with

Great. Good deal and service.

Excellent

Nice!

emailed me that the car had sold

They said they would work with me but didn't. Definitely not people of there word.

Didn't buy from them but they was very nice and polite

Claimed someone was coming back later that day view and possibly purchase the car.....Do not believe the car was available, just another way to attempt to sell other vehicles.

Always kept contact on vehicles that I was looking at that had just come in

Follow up with information very timely. Answered every question we had.

Quick response. Ultimately, bought from another dealer.

Good following up

Beware! My personal experience was not good! In short. Was Quoted an amazing deal initially by first rep. I was ready to deal. But communication was not good. He claimed email issues. I was told would call me back. He never did. Instead another rep called days later started from point -A- again. He said he didn't want to play games either wanted to make the deal happen. I told him first I wanted to make sure we start where the other rep and I left off on price. When I mentioned the price, I was told I would be called right back. Hours later a text "sorry, vehicle was sold... :( ". They had two identical vehicles..say one had been sold, they still had the other one to offer. Both vehicles are still available as of today 3 weeks after I was told it was sold. Luckily I asked for clarification before making the trip. I still have been receiving emails to buy a vehicle from them and emails stating how great their dealer is. I Informed the sales manager about the tactics/experience I encountered he assured me there must have been some confusion and also that they don't employ these tactics onto their customers and would like to help me. Actions speak louder then words. Already purchased with another dealer, great experience with them. I would not recommend anyone to this dealer. Proceed at your own risk.

Weren't willing to deal on the truck.

Friendly, not pushy, easy to deal with

Advertised model not available

Car was sold but they contacted me when they had another. Really appreciated our salesman, Richard, and ended up buying from them. Would recommend. Negotiate a bit on price. Will definitely contact them again when we're in the market for another.

Although no deal was done, Anthony was awesome to work with. He called me every other day with options, and said he'd continue to call until I found what I was looking for.

everything was handled professionally

I would like to say thank you to Richard Sanchez and Dennis Savage. They were very friendly and professional during the entire experience. Having a two month old, it's great dealing with such friendly and efficient people. Actually, we spoke with several different salesmen while we were there just visiting while we waited. Everyone was friendly and we didn't feel like someone was going to pounce on us. Great job guys!

no problem ,very professional..also liked the sales person..and that is rare.