Northtowne Fiat of Kansas City

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1 NE Vivion Rd
Kansas City, MO 64118

Sales: (888) 852-0594

Service: (888) 612-5021

Today 8:30am - 7:30pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Aug 1, 2017
Basic contact via email - as I requested. Never did get the answer to the only two questions that I had. Color of interior and does it have the lighting package So yes, one star it is,
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Jun 10, 2017
I was told repeatedly it is was an automatic. It wasnt. Liars
2 of 3 people found this review helpful.
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May 29, 2017
Very well done. All went well for the transaction.
1 of 1 people found this review helpful.
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Response from Northtowne Fiat of Kansas City:

Thank you Scott for the review, we appreciate your business.
May 3, 2017
Ok. Got back to me. But really didn't answer my question about the vehicle I was inquiring about
1 of 1 people found this review helpful.
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Response from Northtowne Fiat of Kansas City:

I am the Internet Director here at Northtowne, can you tell me what vehicle you are inquiring about and who was the sales person that contacted you?
Apr 22, 2017
The salesman I spoke to on the phone was helpful. However, even after getting paperwork done at my bank and setting up a time to test drive the truck, the dealership sold it while I was driving to their location. I did not appreciate that at all. I understand that they can't necessarily wait on someone, but I do not think it is helpful for them to conduct business that way. All that did is make it so I want to find something from a different dealer.
1 of 1 people found this review helpful.
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Response from Northtowne Fiat of Kansas City:

JCH,
Were sorry to hear that this happened to you and yes you are correct. We can not hold a vehicle if someone is physically here and ready to buy it unless we have a non-refundable deposit on the unit. Are you sure out of our 1500 vehicles that there is not another truck that will work for you? We have 6 locations in North Kansas City. You can email me at nweaver@northtowneautogroup.com
Apr 15, 2017
ozarklaker
Very nice. This car was a trade in and they advised had been driven hard and not worth buying. I asked them to keep looking for a car and then later that day found a car I bought. Follow up call from the dealership and I told them I was treated very professionally. I would shop there again.
1 of 1 people found this review helpful.
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Jan 12, 2017
Very professional!
1 of 1 people found this review helpful.
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Jan 3, 2017
There was no vehicle for sale and they left voice mails when I specified emails only.
2 of 2 people found this review helpful.
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Dec 13, 2016
It was good. We bought our car here and the buying experience was very swift and easy. Our negotiation was successful and the salesman was helpful.
1 of 1 people found this review helpful.
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Dec 6, 2016
Was quick to respond.
2 of 2 people found this review helpful.
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Oct 13, 2016
Very low stress and available for questions as I think through buying an electric car.
1 of 1 people found this review helpful.
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Sep 27, 2016
They were not too high pressure. The business office lady was very good and did not pressure us to buy anything in addition to the car. I had a question as to whether or not a compression gasket was put on when they did the pre-sale oil change for the vechile, as it was not listed on the service sheet. The service manager was quoted as saying, "that if the part wasn't listed it wasn't put on & that I should have the Subaru deal check for the part when I take the car in for a needed recall." However the Subaru dealer was not the ones who did the pre-sale service Northtowne Hyundia was. I offered to bring the car back and pay to have the part put on if it had not been put on but their to me did not seem to indicate that they were willing to do this.?
2 of 3 people found this review helpful.
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Sep 16, 2016
Both salesman that i have spoken to have been very friendly and helpful. Hope to meet them next week, when we can drive up there.
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Sep 6, 2016
Free23ball
I purchased this car..salesman Ryan was very pleasant to work with on this deal
2 of 2 people found this review helpful.
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Sep 4, 2016
The entire group from sales to service has been exceptional to work with.
1 of 1 people found this review helpful.
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May 30, 2016
Multiple contacts from different people. Was confusing.
1 of 1 people found this review helpful.
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May 10, 2016
Ask for Helen she is wonderful
1 of 1 people found this review helpful.
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Apr 13, 2016
They are slow, drive you around and try to sell to you car you don't like
1 of 1 people found this review helpful.
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Mar 21, 2016
Sold the car before we could make it there to purchase it. Pleasant to deal with though.
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Mar 14, 2016
Very helpful. Quick response. Very attentive and compromising sales person.
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Mar 1, 2016
Great communication
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Nov 4, 2015
Five stars couldn't ask for a better experience and better communication.
1 of 1 people found this review helpful.
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Oct 27, 2015
This dealer was super nice. I would recommend him to all of our friends in the area.
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Oct 13, 2015
They went above and beyond throughout the process. Great buying experience. My thanks to Steve and Vida
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Oct 12, 2015
5
Great!
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Read 8 old reviews
Aug 21, 2015
I almost purchased his car. Wanted a cadillac. His was too plain. I was going to purchase another model but decided to hold out for the cadillac i wanted.
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Aug 4, 2015
Couldn't be more helpful!
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Jul 3, 2015
I was told the car was a lemon by the dealer.
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Apr 20, 2015
Professional, service, I have purchase a car from them before.
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Mar 11, 2015
Excellent customer service!!
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Mar 8, 2015
Very deceiving and unable to work with anyone with less than prime credit.
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Feb 3, 2015
Great service! Fair pricing. We are very satisfied!
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Nov 30, 2014
Slow to respond
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