Oakes Mitsubishi

7301 State Ave
Kansas City, KS 66112

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Sales: (913) 270-3465

Service: (913) 222-5350

Today 9:00 AM - 6:00 PM (Closed Now)
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https://static.cargurus.com/images/forsale/2019/05/14/20/46/2016_mercedes-benz_gl-class-pic-6039355252710834315-152x114.jpeg

2016 Mercedes-Benz GL-Class GL 450 Used Cars in Kansas City, KS 66112

Great Deal
$7,857 BELOW
CarGurus IMV of $42,357

Price: $34,500

Mileage: 45,118

Location: Kansas City, KS 66112

Average time on market: 44 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2016 Mercedes-Benz GL-Class GL 450 for sale - $34,500, 45,118 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Memory Package, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/08/23/20/45/2009_infiniti_g37-pic-6164696847474462060-152x114.jpeg

2009 INFINITI G37 x Sedan AWD Used Cars in Kansas City, KS 66112

Great Deal
$2,428 BELOW
CarGurus IMV of $13,428

Price: $11,000

Mileage: 53,916

Location: Kansas City, KS 66112

Average time on market: 22 days Certified Pre-Owned: No Transmission: 7-Speed Automatic Color: Moonlight White Description: Used 2009 INFINITI G37 x Sedan AWD for sale - $11,000, 53,916 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Bluetooth, Backup Camera, Premium Package
https://static.cargurus.com/images/forsale/2019/07/02/09/56/2015_lexus_es_300h-pic-4302386467766524936-152x114.jpeg

2015 Lexus ES 300h FWD Used Cars in Kansas City, KS 66112

Great Deal
$3,446 BELOW
CarGurus IMV of $21,946

Price: $18,500

Mileage: 71,428

Location: Kansas City, KS 66112

Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ultra White Description: Used 2015 Lexus ES 300h FWD for sale - $18,500, 71,428 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Alloy Wheels, Backup Camera, Luxury Package
https://static.cargurus.com/images/forsale/2019/06/26/20/27/2016_subaru_outback-pic-7596193332771027470-152x114.jpeg

2016 Subaru Outback 3.6R Limited Used Cars in Kansas City, KS 66112

Great Deal
$2,373 BELOW
CarGurus IMV of $25,873

Price: $23,500

Mileage: 40,844

Location: Kansas City, KS 66112

Average time on market: 36 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Crystal White Pearl Description: Used 2016 Subaru Outback 3.6R Limited for sale - $23,500, 40,844 miles with Leather Seats, Sunroof/Moonroof, Power Package, Navigation System, Adaptive Cruise Control, Bluetooth, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2019/08/21/21/35/2014_mercedes-benz_e-class-pic-833228666254410072-152x114.jpeg

2014 Mercedes-Benz E-Class Used Cars in Kansas City, KS 66112

Great Deal
$4,391 BELOW
CarGurus IMV of $24,891

Price: $20,500

Mileage: 52,049

Location: Kansas City, KS 66112

Average time on market: 34 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Polar White Description: Used 2014 Mercedes-Benz E-Class for sale - $20,500, 52,049 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Premium 1 Package, Bluetooth, Backup Camera
https://static.cargurus.com/images/forsale/2019/06/27/20/30/2015_volkswagen_passat-pic-6627363342878519699-152x114.jpeg

2015 Volkswagen Passat TDI SEL Premium Used Cars in Kansas City, KS 66112

Great Deal
$2,166 BELOW
CarGurus IMV of $15,666

Price: $13,500

Mileage: 40,636

Location: Kansas City, KS 66112

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Black Uni Description: Used 2015 Volkswagen Passat TDI SEL Premium for sale - $13,500, 40,636 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/08/14/20/34/2016_land_rover_range_rover_sport-pic-5437730441172197721-152x114.jpeg

2016 Land Rover Range Rover Sport V8 Supercharged 4WD Used Cars in Kansas City, KS 66112

Great Deal
$5,844 BELOW
CarGurus IMV of $63,844

Price: $58,000

Mileage: 12,153

Location: Kansas City, KS 66112

Average time on market: 42 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Fuji White Description: Used 2016 Land Rover Range Rover Sport V8 Supercharged 4WD for sale - $58,000, 12,153 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Convenience Package
https://static.cargurus.com/images/forsale/2019/06/24/20/43/2015_volkswagen_passat-pic-235710308082089604-152x114.jpeg

2015 Volkswagen Passat TDI SEL Premium Used Cars in Kansas City, KS 66112

Great Deal
$1,943 BELOW
CarGurus IMV of $15,943

Price: $14,000

Mileage: 37,139

Location: Kansas City, KS 66112

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Dual Clutch Color: Platinum Gray Metallic Description: Used 2015 Volkswagen Passat TDI SEL Premium for sale - $14,000, 37,139 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/05/25/10/23/2014_ford_f-150-pic-2542166091693810086-152x114.jpeg

2014 Ford F-150 Lariat SuperCrew Used Cars in Kansas City, KS 66112

Good Deal
$2,121 BELOW
CarGurus IMV of $20,621

Price: $18,500

Mileage: 117,450

Location: Kansas City, KS 66112

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Sterling Gray Metallic Description: Used 2014 Ford F-150 Lariat SuperCrew for sale - $18,500, 117,450 miles with Leather Seats, Sunroof/Moonroof, Power Package, Alloy Wheels, Bluetooth, Backup Camera, Remote Start, Tow Package, Lariat Package
https://static.cargurus.com/images/forsale/2019/06/22/10/40/2012_jeep_grand_cherokee-pic-3736971536877267696-152x114.jpeg

2012 Jeep Grand Cherokee SRT8 Used Cars in Kansas City, KS 66112

Good Deal
$2,825 BELOW
CarGurus IMV of $32,825

Price: $30,000

Mileage: 62,745

Location: Kansas City, KS 66112

Average time on market: 36 days Certified Pre-Owned: No Transmission: 5-Speed Automatic Color: Brilliant Black Crystal Pearl Description: Used 2012 Jeep Grand Cherokee SRT8 for sale - $30,000, 62,745 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Backup Camera, Aluminum Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2019/06/06/10/43/2018_mitsubishi_outlander-pic-3189104842676898599-152x114.jpeg

2018 Mitsubishi Outlander SEL FWD Used Cars in Kansas City, KS 66112

Good Deal
$1,340 BELOW
CarGurus IMV of $20,840

Price: $19,500

Mileage: 4,298

Location: Kansas City, KS 66112

Average time on market: 31 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Labrador Black Metallic Description: Used 2018 Mitsubishi Outlander SEL FWD for sale - $19,500, 4,298 miles with Bluetooth, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2019/06/26/20/27/2016_land_rover_lr4-pic-4104121168866021235-152x114.jpeg

2016 Land Rover LR4 HSE 4WD Used Cars in Kansas City, KS 66112

Good Deal
$3,139 BELOW
CarGurus IMV of $39,639

Price: $36,500

Mileage: 43,020

Location: Kansas City, KS 66112

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Indus Silver Metallic Description: Used 2016 Land Rover LR4 HSE 4WD for sale - $36,500, 43,020 miles with Leather Seats, Sunroof/Moonroof, Navigation System, SE Package, Alloy Wheels, Bluetooth, Backup Camera, Comfort Package
https://static.cargurus.com/images/forsale/2019/06/20/20/33/2014_mercedes-benz_cla-class-pic-4115447699439049726-152x114.jpeg

2014 Mercedes-Benz CLA-Class CLA 250 Used Cars in Kansas City, KS 66112

Good Deal
$2,219 BELOW
CarGurus IMV of $20,719

Price: $18,500

Mileage: 30,077

Location: Kansas City, KS 66112

Average time on market: 27 days Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Polar Silver Metallic Description: Used 2014 Mercedes-Benz CLA-Class CLA 250 for sale - $18,500, 30,077 miles with Bluetooth, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/05/22/20/32/2009_mercedes-benz_g-class-pic-7763595526991554264-152x114.jpeg

2009 Mercedes-Benz G-Class G 550 Used Cars in Kansas City, KS 66112

Good Deal
$4,422 BELOW
CarGurus IMV of $41,922

Price: $37,500

Mileage: 126,151

Location: Kansas City, KS 66112

Certified Pre-Owned: Yes Transmission: 7-Speed Automatic Color: Black Description: Used 2009 Mercedes-Benz G-Class G 550 for sale - $37,500, 126,151 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/07/13/10/12/2016_land_rover_range_rover_sport-pic-8730047100639233345-152x114.jpeg

2016 Land Rover Range Rover Sport V6 HSE 4WD Used Cars in Kansas City, KS 66112

Good Deal
$3,573 BELOW
CarGurus IMV of $42,573

Price: $39,000

Mileage: 59,725

Location: Kansas City, KS 66112

Average time on market: 35 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Corris Gray Description: Used 2016 Land Rover Range Rover Sport V6 HSE 4WD for sale - $39,000, 59,725 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Convenience Package
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 10, 2019
GuruHM8BB
Very helpful
Jul 27, 2019
The first sales rep was let go soon after I bought it, why I don’t know. Shortly after I bought the truck a ignition coil shorted and took out cylinder #6 spark plug wire with it. Oakes Mitsubishi warranty for 6 months or 6000 miles didn’t cover the expense of $253. For days the sales rep replacement would tell me that he would try to find out some answers that I had issues with. He was poor getting back with me. I complained about being impatient on a phone message to him and finally a manager called me and said he would discuss my issues with his boss who wouldn’t be back until next week. My other issues was some bad chrome places on the truck that I should have inspected before I bought the truck.
Jul 10, 2019
Dealer sold me the car and has followed through with everything.
Jul 7, 2019
They got back with me but no pressure to purchase
Jun 28, 2019
Brett was helpful and patient without high pressure. However, car didn't pass inspection in my opinion.
Jun 27, 2019
Humberto  Gomez
Initially contacted the dealer, response was within a day but they didn’t show any interest in my trade or even try to talk about it. I was straight up front with them on the car I wanted (didn’t even plan on negotiating the asking price) and what I had as a trade in (2019). The sales person spoke to the manager which stated they can’t do business with me. Worst dealership I’ve ever delt with!
Jun 26, 2019
GuruCBQ51
1. If you buy a car online from this dealer insist on them disclosing how many keys the car will come with. Mine was delivered with only one key and I bought another key and had it programmed not knowing that the dealer sent a second key to the credit union. $450 key if you get it programmed at the dealer. 2. Insist on close up pictures of the windshield. Mine arrived with a bad chip and when I attempted to get it filled there was nothing they could do since it was already poorly filled. Having to pay for a $650 windshield due to additional sensors and cameras. 3. Be aware the price listed on cargurus did not include a $500 service fee I was charged.
Jun 11, 2019
I had an appointment to look at this truck and they sold it just minutes before my appointment I think they should of held it for my appointment.
0 people found this review helpful.
Jun 10, 2019
The dealer was very straight forward and we purchased the car and drove it home within two hours including test drive.
May 28, 2019
GuruLMRLW
Good dealership, great ppl
May 23, 2019
Very helpful and respected my space with no pressure wbatso9!
May 15, 2019
mattewing72
Made a great deal in a short amout of time. They went out of there way to make me happy with my purchase
May 6, 2019
Walt12engineer
Dealer responded quickly.
Apr 23, 2019
They treated me like family were very professional and did everything they could to get me in the vehicle that I wanted couldn't be happier with their service!
Apr 14, 2019
Quick response and information on the minivan.
Apr 13, 2019
Bottom Line Up Front: I would purchase a vehicle from here, even though I decided elsewhere. Here is my reasoning why: 1. My sales representative contacted me within five minutes of showing interest on CarGurus. 2. My sales representative was very flexible for setting up an appointment time. 3. Car sales price was reasonable and they gave me a very fair trade in value for my car. Why I ultimately did not purchase from here: 1. I got a better sales price on the other vehicle. 2. My sales representative was not present the day off the appointment (called in sick, which I understand happens) and the dealership was not fully ready for my appointment (slight communication breakdown). By not ready I mean: the car was not ready to be driven and it was dirty when I test drove it. - On a good note, my substitute sales representative (Spencer) was very professional and his manager (Rob) was as well.
1 people found this review helpful.
Mar 12, 2019
Very friendly and professional. They made my buying experience as painless as possible. I really like my new - used car and would highly recommend Brady (my salesman) the Oakes staff and dealership to family and friends.
2 people found this review helpful.
Mar 8, 2019
I requested a CARFAX and specifically stated that I did want any unsolicited emails. I have received NINE emails from two individuals at Oakes! One of the emails advised me that they use AutoCheck, but the link they gave me did not work. So now in a period of nine days I have received 8 unsolicited emails and absolutely no information which would help me learn about the history of the car I was interested in. With the exception of my CARFAX request through CarGurus, I have not communicated with Oakes Auto and have no intention of doing so.
0 people found this review helpful.
Mar 4, 2019
Car was hail damaged. Nor disclosed on line or over the phone when I asked if car had any damage. When I got there, it was golf balled and had rear bumper damage. They would not repair it for asking price and could not give me a price if repaired
2 people found this review helpful.
Feb 20, 2019
GuruCZWYD
Great service
1 people found this review helpful.
Feb 9, 2019
zachary fesler
Pretty good with customer service.
1 people found this review helpful.
Jan 20, 2019
Benny was very courteous and respectful. They did not have a VW Sportwagen TDI with the options we were wanting so we are still searching!
Dec 22, 2018
Very helpful and positive.
Nov 3, 2018
GuruXL9RS
They were friendly and we never felt any pressure. Overall a very good experience. We'd recommend Oakes to anyone looking at buying a car.
2 people found this review helpful.
Oct 30, 2018
Guru9ZNSK
We want to thank the great staff of Oaks Mitsubishi for all thier help. They were quick to respond to our inquiry on the Black GMC 1500. They truly meet our needs. And the Truck was in better condition than the websight could detail. They gave us plenty of options and answered all of our questions with out the run around associated with a used vehicle purchase.
Oct 17, 2018
Verlan23
The experience I had with this company was very unacceptable the sales representative didn't acknowledge me at all here and my credit on the vehicle that I was interested in just to give me numbers and never called me back again I feel like you put this on my credit and now I'm stuck with this for 2 years I called him again to talk to him and he never had time to talk to me he told me to give him a little bit and that he will call me back and never did I would not be dealing with this company again because of the lack of communication
0 people found this review helpful.
Response from current dealership:
We are sorry to hear you had a negative experience at our dealership. Our goal is for all of our customers to leave feeling confident in our team and we apologize you are less than satisfied. Unfortunately we have no way of knowing who you are from this review, and would appreciate being able to figure out what happened so we may correct this now and in the future. Our General Manager, Curt, would be more than happy to assist you. Please give him a call at 913-222-5300 so we can correct this situation. Thank you.
Oct 10, 2018
Very helpful and nice.
Oct 6, 2018
GuruX4QMZ
Sold before we could get there. Asked the salesman that emailed me to quote me out the door pricing on any other quotes but never heard from them again.
1 people found this review helpful.
Sep 9, 2018
john Wilcox
Ryan and Matt were both very helpful, courteous, and kind to an old auto enthusiast, just like an old days shopping experience!! Well done, even though we didn’t come to a deal, the experience was grand!
Sep 8, 2018
Nova_4663
One word, awesome.
Aug 15, 2018
Good communication, nice folks
Aug 11, 2018
Hawkeye08
Awesome experience!
Aug 2, 2018
GuruTLG6Q
Very curtious and respectful.
Aug 1, 2018
Very friendly - easy to work with.
Jul 24, 2018
Lu76lit
I started out at first with a good salesman and the GM is a nice guy too. But after I tried to get financing on my own, which I wasn’t approved. I figured to go ahead and allow the dealership to get that done. Boy...was that I bad idea or what? First I got a little boy telling me how much I need to put down and when I refused because of how he spoke to me. He decides to let his Sales Manager know about my attitude, here comes this dude telling me the same thing. He says to me not to throw my paperwork on the desk, that he owns the desk and dealership. At this point, I’m pissed off. I stated to him, “is your name on the sign outside and no it’s not,” therefore you don’t own this dealership and you don’t need to tell me what I can or can’t do. After all that, I left cussing the whole way out. Honestly, the dealership has great prices and selection on cars but need better people working for them. I ended up getting a 2006 Infiniti G35 coupe from another dealership and love my new car!!
3 people found this review helpful.
Jul 23, 2018
Dealership staff very nice people. Car was very clean. Like the way it drives. Salesman was easy going not pushy. Loved the manager very nice man Would recommend people I know to Oak auto..
1 people found this review helpful.
Jul 22, 2018
They answered all of my questions in a timely manner.
1 people found this review helpful.
Jul 4, 2018
Great experience!
Jun 26, 2018
Great so far. Staff has been very responsive and transparent. Very fair, very collaborative, car is priced fairly. Headed out from Colorado today to pick it up!
1 people found this review helpful.
Jun 15, 2018
Matthew is a very good communicator and seems to be a good salesman that will stand up to his word' Thank you
1 people found this review helpful.
Jun 9, 2018
Seemed very friendly, did not buy from them because we found a local deal.
1 people found this review helpful.
May 1, 2018
Great dealership. Easy to do business with.
1 people found this review helpful.
Apr 30, 2018
Guru57Z1N
I showed interest from car gurus and they followed up promptly. I have nothing but good things to say about Oakes and car gurus.
1 people found this review helpful.
Apr 28, 2018
Did not end up purchasing the vehicle I looked at but was very pleased with my experience with the salesperson and manager. Friendly, low pressure dealership.
1 people found this review helpful.
Apr 10, 2018
Great dealership
2 people found this review helpful.
Mar 16, 2018
Good
1 people found this review helpful.
Mar 6, 2018
Price finally dropped but issues with car prevented me from buying initial salesman nice but female manager abrasive and turned me away
3 people found this review helpful.
Mar 5, 2018
Guru5Q55Y
The dealer and salesman that I worked with did an excellant and efficient job.
Feb 27, 2018
I asked couple questions about best price. Received generic answer. Never answered my question.
2 people found this review helpful.
Feb 27, 2018
Quick response, knowledgeable staff. Reasonable pricing.
1 people found this review helpful.
Feb 16, 2018
Good customer service, quick responses, and work very well with you! Definitely recommend getting a vehicle with them.
1 people found this review helpful.
Feb 13, 2018
Very friendly. Responded in an auto email as I contacted outside out hours. Then, Elvers contacted me as soon as he was in. He answered all my questions via email. Once I went in he was very cool. It was closing time by the time I got there. Someone else was after this car, too. Elvers was very calm about it. Bottom line I got the car. They stayed open until 8 finishing up paperwork. I came for a simple test drive, I left with my car!!!! We'llbe back for my husband IF they have the right car.
2 people found this review helpful.
Feb 12, 2018
louis paccapaniccia
I purchased the vehicle from oaks Auto salesman was Devin. Painless experience, test drove vehicle filled out paperwork and picked up truck next day after detailed
1 people found this review helpful.
Feb 10, 2018
Quick reply. I take my time purchasing trucks.
Feb 9, 2018
Really nice people. Very knowledgeable. Everyone I talked to was great.
1 people found this review helpful.
Feb 5, 2018
I purchased This car they were great
Feb 3, 2018
Very responsive.
Jan 28, 2018
BigDane210
Very nice and helpful quick response and good negotiation. I found another vehicle that was just right. I will check with them for My next vehicle.
Jan 25, 2018
Great customer service
Jan 24, 2018
Not sure if this dealer actually ever contacted me or if I was just getting automated emails. Never answered questions from my initial inquiry.
1 people found this review helpful.
Response from current dealership:
Dear Wayne,

I must apologize about this situation, I am looking to find your original inquiry in order to assist you best, please feel free to give me a call to my direct line 913-222-5344 with any questions you may have.
Raul
Sales Manager
Jan 21, 2018
I went to the dealership after I talked to Kyle Anderson! Its a no nonsense, hassle free place to buy. Kyle was AWSOME! So was the finance mgr Kevin Robinson! I would definetly refer anyone looking to buy a vehicle to OAKES AUTO!
Jan 18, 2018
Great experience! Out of State buyer. Car better then advertised!! Highly recommend!
1 people found this review helpful.
Jan 13, 2018
Guru59XQM
Everyone I dealt with at Oakes Auto were awesome. Very friendly and went above and beyond my expectations.
1 people found this review helpful.
Jan 5, 2018
GuruZ7J48
Did not have the car or price I was looking to buy.
0 people found this review helpful.
Jan 4, 2018
Nice people, went well.
0 people found this review helpful.
Jan 3, 2018
This place is awesome. Hands down the best experience I've ever had with a car dealership. Everyone there is laid back and very knowledgeable, there's no tricks or hidden fees, and they only carry nice cars. Plus, and maybe most importantly, they had the lowest prices of any dealer I shopped. Definitely check this place out. Ask for Bianca!
2 people found this review helpful.
Dec 26, 2017
GuruZJVW6
This company operates like a well oiled machine. They were very professional, did what they said they would do and polite. I purchased a truck from Oakes and am scheduled to pick it up in January but everything so far has been a very pleasant buying experience. I highly recommend Oakes Auto as a professional, friendly staff that works well together.
1 people found this review helpful.
Dec 24, 2017
Oakes salesmen, fiancé dept,. And service department are the kindest and most down to earth people! We will buy our cars from them for life!! Thank you Preston and Adam for being so great to work with and Jack in service whom fixed a minor issue after we bought the car! Class act folks here!!
2 people found this review helpful.
Dec 15, 2017
They returned my call/inquire, they even checked to make sure the car I was interested in had everything I was looking for. I would recommend to use them to friends.
1 people found this review helpful.
Dec 10, 2017
Nice
1 people found this review helpful.
Dec 3, 2017
tcwest_8
Excellent service. Bianca always responded quickly, went above and beyond without any undue pressure or pestering.
3 people found this review helpful.
Dec 2, 2017
sketchy
Didn’t end up checking out this car in person. dealer was very responsive, but no pressure.
2 people found this review helpful.
Dec 1, 2017
Great, quick, friendly service. Awesome price on the van
2 people found this review helpful.
Nov 29, 2017
Guru9FMRY
Great dealer, highly recommend
1 people found this review helpful.
Nov 7, 2017
The sales person was very slow to respond with answers to my questions and pictures. I live about 900 miles away from the dealership and wanted better and closer pictures of certain areas of the truck that I had concerns over. I didn't want to drive that distance and be disappointed. I never did get those pictures. I also asked about the rear end gear ratio. I wanted to know if it was 4.10 or not. I had to tell the sells person how to get numbers and how to decode them. But, I never got that answer either.
7 people found this review helpful.
Oct 27, 2017
nich67
Dealer very prompt in replies to questions. No high pressure sales. Excellent used late model fleet of all makes in lot to choose from. Checkout web site. All cars are under Kelly Blue Book.
3 people found this review helpful.
Oct 27, 2017
Good
2 people found this review helpful.
Oct 17, 2017
This dealership was quick and response as well as very informative in the information that I received.
3 people found this review helpful.
Oct 16, 2017
Great customer service!!!
2 people found this review helpful.
Oct 11, 2017
Car sold before I got there. Fast response from the dealership.
3 people found this review helpful.
Oct 4, 2017
Mz Diamond Type
Still working with them
3 people found this review helpful.
Sep 29, 2017
It was a very nice experience. The process was quick and my sales person Shay was awesome. She is a very approachable person. Even though I did not get a vehicle at this time I will be looking forward to doing business with her in the future :-)
3 people found this review helpful.
Sep 25, 2017
Idiots
Good communication.
3 people found this review helpful.
Sep 25, 2017
They were quick to respond and were very good with follow up
2 people found this review helpful.
Sep 9, 2017
We drove a couple of cars there and realized we did not like the model of car and the car we wanted was priced a little to high for us. The salesman was very helpful and did not pressure us.
8 people found this review helpful.
Sep 6, 2017
Very kind
2 people found this review helpful.
Sep 3, 2017
Great Experience! I purchased the car
3 people found this review helpful.
Aug 31, 2017
Anytime weve dealt with these guys, they have been helpful and professional.
3 people found this review helpful.
Aug 31, 2017
I decided not to go with the car but I was very indecisive and they were very patient with me. They have quality cars for a good price and I would definitely recommend.
7 people found this review helpful.
Aug 26, 2017
Devon was great to work with! The dealership staff overall were very personable and knowledgeable. I would highly reccomend Devin to anyone looking for an honest deal and excellent service! I was able to get an extended warranty that included coverage of the navigation/tech panel. I LOVE MY CAR!
4 people found this review helpful.
Aug 25, 2017
curtisjz
Truck sold I went to look at, but they were so friendly and very very helpful on helping me figure out what I need to look for for the payments I wanted. Went ahead and gave me a quote on my trade in even though I didn't trade it in. Would definitely buy from them.
3 people found this review helpful.
Read 129 old reviews
Aug 15, 2017
Very nice person who answered my questions.
1 people found this review helpful.
Aug 4, 2017
Excellent fast response and concern in my buying needs! Sloan is very personable and a great communicator!
1 people found this review helpful.
Aug 3, 2017
Very very helpful and Gerardo Ramirez very nice person very recommended, he actually send me a video of the car and introducing hisself, very trustworthy...Thank you Mr. Ramirez one more time
2 people found this review helpful.
Jul 29, 2017
Guru9BRKZ
They were very friendly on email and ready to help in any way they could to find the perfect vehicle for me.
1 people found this review helpful.
Jul 28, 2017
Daniel was very helpful
Jul 27, 2017
Guru9YPF1
They were good getting back with me. I was having problems getting with them. I was in meetings. They were good.
1 people found this review helpful.
Jul 25, 2017
Excellent seller,,,,
1 people found this review helpful.
Jul 25, 2017
1212ww
Nice staff. Clean cars.
1 people found this review helpful.
Jul 22, 2017
Guru92LJC
Professional, responsive & helpful.
2 people found this review helpful.
Jul 17, 2017
Called immediately after I inquired about car, promising to do a walk-around video for me and provide more information. He knew I had planned to make the 160 mile trip to the dealership the following day. No follow-up whatsoever.
6 people found this review helpful.
Response from current dealership:
Brent, I wanted to apologize for not getting back to you as quickly as we should have.  Craig did send a video email of the Acura that you were looking for.  You had unsubscribed so at that point we are not able to email you.  I apologize about any confusion, if there is anything we can assist you with please let us know.
Jul 10, 2017
Answered back quickly. But didn't get a lot of help. Felt like I was given an unreasonable ultimatum. If you have a very large deposit to put down, then this place is for you.
4 people found this review helpful.
Jul 9, 2017
Was not the car for me but they were very helpful.
Jul 6, 2017
Yes great contact with this dealer .quick answer to my request .
Response from current dealership:
Thanks for taking the time to share a review of Oakes Auto.  Let us know what we can do to assist you.
Jul 6, 2017
jdh91493
Provided me with all the info I needed. Although I did not go through with the purchase at that time, he was always very helpful and quick to respond. I spoke with Keith.
Response from current dealership:
Thank you for letting us know how your experience with Keith has been.  Was there anything specific holding you back from purchasing?
Jun 28, 2017
Fast, no hassle buying. I got what I wanted at the price I wanted.
Jun 27, 2017
Guru9V1B7
Salesperson was polite, considerate, not pushing for a sale, but informative and attempted to assist in every way.
1 people found this review helpful.
Jun 25, 2017
They were very prompt with getting back with me. I really enjoyed working with Sloan. They made you feel right at home. Would highly recommend.
1 people found this review helpful.
Jun 22, 2017
Although the car had already been sold they continue to help me search for the right vehicle for me
1 people found this review helpful.
Jun 16, 2017
Devin was awesome! Very prompt, nice and helpful! He was very responsive to any questions at anytime! Thanks Devin, great experience!
1 people found this review helpful.
Jun 10, 2017
awful experience. didnt act like they were interested at all in selling me a car. i waited 4 hours to get approved for financing and they wrote down incorrect info on my credit app, still went home without an answer and they let 3 people test drive the car i was there to buy WHILE I WAS THERE
6 people found this review helpful.
Response from current dealership:
I apologize that you felt you had an awful experience with us.  That is not our intention by any means.  Our goal is definitely selling cars while taking care of our customers.  There are times we are at the mercy of the lenders in a situation like this.  They are the ones with the money.  We do not try to wast time of any of our customers, this was an odd situation where we were not able to prove to the bank what you originally said that you had made on your credit application.  We apologize about any inconvenience.
Jun 5, 2017
Keith Bellemore went out of his way to help us Test driving this week
1 people found this review helpful.
Jun 4, 2017
Short and Sweet. Bianca was very professional. I would like to have driven the Lexus.but the battery was dead. I assumed (and we all know what that get's ya) that my 2002 4 Runner was worth more that $1,250.00.
2 people found this review helpful.
May 23, 2017
I had a great experience purchasing my car. If I could give more than 5 stars I would. To be honest due to my previous experiences I was dreading going to the dealership but I came out from Oakes Auto with a completely different experience. The staff were unpretentious, professional and friendly.
2 people found this review helpful.
May 23, 2017
Great job!
2 people found this review helpful.
May 17, 2017
If I could give this dealership and the salesperson I worked with six stars, I would. Very responsive to every question, and really wanted to work with us. Great experience.
2 people found this review helpful.
May 8, 2017
Cresar
My experience was really good
2 people found this review helpful.
May 5, 2017
A49387
they were honest about the details about this vehicle. It was a manual transmission and my daughter does not operate manual transmissions. Otherwise I was optimistic about the vehicle.
2 people found this review helpful.
May 4, 2017
Contacted with a personal video message, great introduction!
2 people found this review helpful.
May 4, 2017
Was in the middle of working out a deal for an FR-S and just when I thought everything was down besides driving to Kansas and picking up the car, I get a call say they sold it. I was pretty mad because they didn't tell me they had other interested people and just sold it without any warning to me. Really got my hopes up and everything
4 people found this review helpful.
May 3, 2017
Responding back quickly
Apr 30, 2017
littlestevie61
Rapid reponse
Apr 18, 2017
coachjeb1
5
Like how they personalize a video to you showing a video you are interested in. Really liked a Pilot they had but it sold before I could get their to look at it.
Apr 13, 2017
GuruBKL6
great service
1 people found this review helpful.
Apr 11, 2017
Chris was great fast response still interested
1 people found this review helpful.
Apr 5, 2017
The car was exactly as advertised and the sales associate was awesome! Took car to my mechanics and all it needed were new wiper blades and top off radiator which they did.
Apr 2, 2017
rsager2333
Excellent experience, they worked hard for our business, very responsive, patient, very professional. Sloan Cloke made the purchase work for us, no pressure, very professional..Thanks!
1 people found this review helpful.
Mar 30, 2017
Everyone was great to deal with. They were responsive and helpful.
Mar 6, 2017
Very professional. Bianca Caponetto was at the top of her game 10 stars! Very fast and easy to work with.
1 people found this review helpful.
Feb 27, 2017
Kdstewart5
They did a great job of contacting me, and have even sent a video of the truck for me.
Feb 16, 2017
chipster79
Didn't have the required seating we needed. We were looking for a vehicle with 3 rows of seats, accommodating 7 people. Everything else about the Journey was perfect. It had a sunroof and leather seating and the price was excellent. The people at Oakes auto were all very helpful and tried to do everything possible to get us a car with everything that we wanted. We ended up buying a Dodge Journey from a nearby dealership with everything we needed in the vehicle. When buying a future vehicle, I will give Oakes Auto a call 1st to see if they have what I want or to see if they can get it for me.
0 people found this review helpful.
Feb 7, 2017
Great experience with Oakes Auto. Travis and Sloan were awesome. Made buying a car very easy.
Feb 4, 2017
JayMan96
Very professional and take everything they do seriously with passion.
Jan 30, 2017
I submitted a request for more information and was sent a really nice video about the car I was interested in. I never went to the dealership and test drove any thing. The video was cool but after watching it, I decided to go buy something else. I would check them out again.
Dec 9, 2016
I was very disappointed. I called the night before to inform Angelique I had been approved for my loan through my bank, however she was out due to a family emergency. I informed the salesman I would be out on Friday with the check, however when I arrived I was informed the vehicle had been sold. I was speechless. No one bother to call me to inform me of the sale. It was a total inconvenience. I got off work early, drove for 45 minutes, just to be told I could pick out another car. REALLY
16 people found this review helpful.
Nov 21, 2016
Following up quickly.
1 people found this review helpful.
Nov 15, 2016
Sales person was helpful
Nov 4, 2016
Bought a Toyota CRV from them good dealer
0 people found this review helpful.
Oct 26, 2016
Great
Oct 12, 2016
Dealer contact me with no pressure
1 people found this review helpful.
Oct 5, 2016
Excellent. Sloan is fantastic to talk to and when we do look for a vehicle for SURE we will be back to speak with him.
1 people found this review helpful.
Sep 29, 2016
Hands down, the best used car buying experience I've ever had. Quality products, great inventory, clear communications, point-blank honesty, zero- pressure sales tactics, great pricing... what's not to like? The folks at Oakes Auto have earned my trust, and I wouldn't hesitate to recommend them to any one shopping for a quality used vehicle.
2 people found this review helpful.
Sep 21, 2016
Although the car was sold by the time I inquired they responded quickly. Very pleased.
Sep 15, 2016
They called me back and we just couldn't agree on a price.
3 people found this review helpful.
Aug 17, 2016
Great team, had many cars to select from and no pressure to purchase.
1 people found this review helpful.
Jul 31, 2016
bettlejuice
Good
Jul 24, 2016
Exceptional
Jul 24, 2016
Busy place lots to choose from. Still inquiring on one of there vechicles. But great overall experience.
1 people found this review helpful.
Jul 10, 2016
Staff friendly and professional. Worked to get me in my vehicle
Jul 6, 2016
Good
Jul 5, 2016
Isaacm7
Great doing business
Jul 2, 2016
Great service
Jun 25, 2016
Very helpful and willing to work with you on any question you have.
Jun 20, 2016
Provided excellent customer service. Several communications through email with answers to questions. The salesman made me feel like I was important and responded quickly.
2 people found this review helpful.
Jun 16, 2016
AWE46M3
5
Super quick response, very knowledgeable sales staff. I'll do business with them again for my next car purchase.
May 29, 2016
Pdalton61
It was a good experience. I didn't buy the truck but they were willing to work with me.
May 21, 2016
There lot was so full i couldn't find a place to park and the car I was interested in was no longer there.
2 people found this review helpful.
May 11, 2016
While I did not buy the 2007 Honda CR-V I went to go look at, I did buy a 2010 from Oakes auto. The staff is friendly and didn't seem agitated when they were working with me even after close. They were quick to get keys for test drives and I never felt pressured to buy. Craig, mark, and Jeremy were awesome
May 7, 2016
Good follow up. Went with another option.
Apr 27, 2016
Excellent car buying experience! Would definitely do business here again the future. Ask for Craig.
Mar 21, 2016
Dealer was prompt in calling back and is willing to work with you
Mar 21, 2016
They sold the car before I got up there and I even did the application online. So I went to other dealership and bought a car for 20k Tahoe.
3 people found this review helpful.
Mar 19, 2016
I got good response from dealership
Feb 28, 2016
Honest straight good cars Excellent service Arranged finance on the day 5 star will use again Sadly did not buy from them
Feb 12, 2016
very pleasant experience. when sold one of car's rear lights was out, and not immediately noticed by myself, but Oakes was willing to replace it for me.
Feb 11, 2016
Some representative responses not very professional
2 people found this review helpful.
Feb 10, 2016
nice people, good communication, no high-pressure sales tactics.
Jan 26, 2016
Great deal
Jan 25, 2016
Friendly professional and fair.
Jan 6, 2016
Find a local dealer and don't waste your time asking questions pertaining to your interest with details of the automobile. The conversation with the Finance Manager judges and assumes that were all beneath his time and inquiries......Most Definitely Will Shop Around......my money, not yours yet! Thank you for the colors D.A**!
4 people found this review helpful.
Jan 6, 2016
So far so good! Had a couple of issues and they agreed to take care of them!
Jan 5, 2016
Fair, timely, competent.
Dec 25, 2015
Great experience buying my Cadillac. Liz was friendly and personable and kept the momentum of the purchase quick, not drawn out. Thank you.
Dec 9, 2015
Very friendly and helpful. Very fair and not pushy.
Dec 3, 2015
The vehicle had been sold and they took awhile to remove it from the site. Otherwise the email I received was professional.
1 people found this review helpful.
Dec 1, 2015
I only spoke to them through email, but when they tried to contact me on Thanksgiving Day, I decided that I wasn't interested no matter the deal. This was not the first contact or the last. This was a follow up. They were very pushy in several contacts. And they kept trying to get my phone number so they could bother me directly. The Thanksgiving email was just the last straw for me.
2 people found this review helpful.
Response from current dealership:
Mark,

Our apologies you feel that way.  I hope you do realize that like most any company in 2015, when you send in an inquiry it automatically fires an email to let you know we received it and will be contacting you soon.  I can assure you that we were all at home with our families on Thanksgiving day and not calling or emailing people.
Nov 13, 2015
Didn't purchase from but good experience
Nov 5, 2015
Helpful but prices are too high
1 people found this review helpful.
Nov 3, 2015
gizm07
Great customer service and friendly people.
Oct 31, 2015
Very fair. And responsive.
Oct 28, 2015
Fantastic staff... need a bigger lot! These guys want to make a deal.
0 people found this review helpful.
Oct 26, 2015
guy was veryveryvery nice, however, when auto places state they can help people with bad credit they should be able to. It is very frustrating to spend the time, allow your credit to take yet another hit of an inquiry and effect your score meanwhile no one can do anything. these are USED auto places for goodness sake.. NOT BIG TIME .. why dont they have better financing to help..
4 people found this review helpful.
Oct 12, 2015
Very professional.
Oct 1, 2015
Good people to deal with. Got you in and out quick. Busy place
Sep 30, 2015
Great to work with. I found a deal that suited my needs better at JKB Auto
Sep 3, 2015
Just wished I had more time to see what kind of deal they could had made if only they had drop the price down cause I did like the car but the price they had it I just could not afford it at there price just to note to them I have found many firebirds for less and with less miles on them and in good shape as the firebird they had just wished we could had made a deal only they did not want to drop the price on it as of right I am still looking to see when and where to get it thanks Oakes auto for the time
Sep 2, 2015
Super nice salesperson Erin, gives no BS and is easy on the eyes and equally intelligent. Feels like someone you can trust. The original salesperson to help me missed our appointment which gave me a bad first impression, but Erin quickly changed that impression. I am not buying the VW but definitely keeping this dealership in mind for a different vehicle.
Sep 1, 2015
had a lot of pics and sent a video, could have gotten in alittle closer but not bad. Great to deal with
Jul 30, 2015
i inquired on a possible trade, gave them the info they requested and they never contacted me again. Won't contact them again.
2 people found this review helpful.
Jul 25, 2015
Easy to contact and Fast response to question asked.
Jul 22, 2015
Bought a clean one owner Audi. Purchase process was professional and smooth. Would gladly do business with Erin and the rest of the team again.
Jul 14, 2015
Got in touch with me in a timely manner. I was genuinely suprised.
Jul 13, 2015
Dealer was great, responded in a very timely manner and followed up as well.
Jun 19, 2015
Erin and Dan were both great to deal with! Thanks for a great experience!
May 25, 2015
Tried to sell me Chevy Cruze for $12,418.00. The engine was making a loud ticking sound. While driving on the highway, a rattling noise was in the door. The salesman would not down on price or negotiate. When we went to look in the car, the car was dirty on the inside. Had spider webs on the dashboard. I was also misquoted a price by a saleswoman and then they did not guarantee the price that I was told in writing. Would not ever buy a car here. Do not buy a car from here, they are scrammers. Luckily I had someone that knew about cars.
2 people found this review helpful.
Response from current dealership:
Our apologies about your experience.  We strive for 100% customer satisfaction and are always highly disappointed when we fall short.  You were misquoted a price via email.  We had 5 Cruze models in inventory at the time and there was a miscommunication about which one.  Regarding the vehicle, it is covered by the original Chevrolet bumper to bumper warranty due to it's low mileage.  It furthermore has our free lifetime powertrain warranty on top of that.  We honestly have no reason not to address any issues on this vehicle since it would be at no cost to us.  We have had the vehicle looked at
 More ...
May 4, 2015
Sales man that called me was very condescending. Told him I had blue booked the car and they were well over $2k over. He told me that wasn't how it worked around here. They don't go by the book. Implied I was an idiot for not jumping on his deal.
1 people found this review helpful.
Response from current dealership:
I apologize that we did not meet your expectations.  No one here should have implied you are an idiot.  We try very hard to educate consumers about our pricing and why there is no room for negotiation.  Since I started this business we have never looked at a single book (Black Book, NADA, Kelly, etc.).  We simply look at the actual market and our ranking against similar models.  We are always one of the best values in the market and frequently have vehicles that are harder to find with little competition in the market.  Every day the market reassures us of our process as we actually sell more
 More ...
Apr 20, 2015
They answered the question I had very quickly. I was very satisfied.
Feb 15, 2015
Erin has been great
Feb 10, 2015
Liz Nguyen is a top-notch salesperson who really delivers!
Feb 9, 2015
Great response. No pressure
Jan 28, 2015
Lot is over crowed. They didn't know how to remove the second row seats in the van we looked at. The van was dirty and they only offered wholesale for our trade.
1 people found this review helpful.
Response from current dealership:
I apologize for your experience here.  Our lot is very crowded currently and is a negative from our success.  We have outgrown our current location and are seeking a larger location.  Also, sorry for the vehicle being dirty.  We fight this every winter as the vehicles get dirty from the snow and then the temperatures are below zero which doesn't allow us to do lot washes.  Regarding your trade, we try to be as aggressive as possible on trade values.  Mainly, we have a completely transparent process backed with market information to present with our value.  Any dealer you visit will be at a who
 More ...
Dec 18, 2014
Responded quickly.
Aug 1, 2014
Found better deal
May 17, 2014
Excellent help and no high pressure sales
May 11, 2014
Great
May 6, 2014
Excellent communication
Apr 6, 2014
jimolo
Found the truck I was looking for. Good people to work with.
Apr 5, 2014
Christian12308888
Good
Mar 29, 2014
No hassles, we got to look at the truck and drive it before we talked to anyone about what we thought about it. It was nice to decide what we wanted before being pushed by a dealer. Everyone was very nice and helpful.
Feb 2, 2014
Car was a piece of junk but dealer Seemed honest in their work
Feb 1, 2014
Not too amazing at emailing back.
1 people found this review helpful.
Jan 16, 2014
Good Experience. Good Price on a good car. No pressure sale.
Jan 10, 2014
Great people, great deals! TJ was very helpful and Steve got us a very good rate. I was impressed by the low-pressure atmosphere. They actually let you look at cars without hounding you. Give them a shot if you are in the market!
Dec 29, 2013
The salesman was lazy and rude. But the associates were super nice and friendly. Still bought the car but would have been nice if the guy wasn't so lazy.
1 people found this review helpful.
Dec 1, 2013
wouldnt tell me why the jeep was considered totaled by ins co,
1 people found this review helpful.
Sep 24, 2013
Great contacting me and follow up
May 22, 2013
tried to make a deal a few month's ago,had no luck the dealer did not offer me a fair trade price, say's my car was a piece of junk
1 people found this review helpful.
Nov 4, 2012
Quick to reply back and willing to take the time to go through the listing over the phone.
Aug 28, 2012
Got my 'special' Audi TT from these great guys over the net and phone and they delivered to my door. Addressed my concerns, solved niggling glitches, and said what they meant, and meant what they said. Kuddos TeeJay!
Jul 31, 2012
They told me my tradein car had a rusted out frame. The frame on my car was ok, it just showed some brake fluid residue which had dripped on it from the brake master cylinder above it and that looked like rust. They then offered me a lowball value of my car as a tradein car claiming it was a serious accident risk I had a mechanic look at my car and he said it was ok, but needed a new master cylinder..
1 people found this review helpful.

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