Niello Porsche

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4525 Granite Dr., Rocklin, CA 95677 - Map & Directions

Sales: (916) 625-8300

Service: (916) 625-8300

Old Dealer Reviews

Oct 12, 2013
This dealer in my opinion committed deceptive trade practices, unfair trade practices, failure to disclose, discrimination, and a host of other things. Even though they are a Porsche dealer, they have a mentality of a hard sale. My sales person told me, "Don't make me get rough with you!" I couldn't believe it. They had a used C32 that the pictures described as flawless. I asked the salesperson if there were any damage to the body of the vehicle, ie: rock chips, dents, scratches, or other body damage. She responded by saying, "Its a very nice car and I believe you will really like it." But after I send the full amount for the vehicle (I am out of state) and signed the contract, this same salesperson sent me 8 pictures of damage to the vehicle. The sales manager wasn't any better. I would not purchase a vehicle from this dealership again if they gave me 50% off a new vehicle. No one wants to take responsibility for their actions. This dealer was untruthful about taxes on the vehicle, and they would not send me the "Inspection Sheet" on the vehicle, again, until they received the full amount for the vehicle. Then, that is when I discovered that the vehicle also needed tires and brake pads. I was out of town on business. I am a minister for over 30 years. The manager first sent me an email stating that we are going to wait on you to get payment to me. The very next day, when I was out of town, this same manager gave me until closing time to get the money to him. Its a hard sale and forget about treating the customer with respect, apparently, at least possibly their nonwhite customers. Hope this help you.
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Aug 19, 2013
Response was quick and respected my request of communicating via e-mail only. Information requested was complete and accurate. I do not agree with the caption above about, Dealer never responded!
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Apr 15, 2013
uneventful
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Oct 10, 2012
I bought their 2009 Cayman S. Candy Beck and Todd English were superb! I got quick and great service. They quickly answered all questions and did the paperwork well. The car arrived in a week and was better than advertised. I'm thrilled.
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Jan 31, 2012
They seem to be interested in helping me find the specific car I am looking for. No luck so far - I guess.
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Nov 1, 2011
easy to work with.
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Aug 31, 2011
BoxsterLover49
5
It was great dealing with Candy Beck, she even got me a better finance rate than what I was getting from my bank.
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Jun 16, 2011
Very impressive responsivness and follow up
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