Jones Kia

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2001 Bel Air Rd, Fallston, MD 21047 - Map & Directions

Sales: (410) 346-5035

Service: (410) 346-5035

Today 9:00am - 9:00pm
(Closed Now)
show business hours
Jul 24, 2016
Didn't have the selection I asked about before making the 1 hour drive I was on their lot longer waiting for a salesperson than the 5 mins to find out they didn't have vehicle I asked for over the phone.
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Response from Jones Kia:

Hi Martin,

Thank you for your feedback. It is important to us to understand what our customers are experiencing, whether it be positive or negative. Please send an email with details of your situation to feedback@jonesjunciton.com. This will enable our owners to respond to you and help with your specific situation. Should you want to reach someone by phone, you can also call 443-243-6454. Thank you.
Jul 1, 2016
I met with the dealer. Unclear if they had the advertised vehicle was available. Dealer was evasive.
Is this review helpful? Yes | No

Response from Jones Kia:

Thank you for your feedback. It is important to us to understand what our customers are experiencing, whether it be positive or negative. Please send an email with details of your situation to feedback@jonesjunciton.com. This will enable our owners to respond to you and help with your specific situation. Should you want to reach someone by phone, you can also call 443-243-6454. Thank you.
Jun 21, 2016
The dealership uses "smoke & mirror" tactics when advertising their vehicles on line. They list their best price in bold print, but then included fees in the fine print that are supposedly for after market add-ons. There's no options to have the "add-ons" removed from the vehicle being advertised. Not an honest way to conduct business.
Is this review helpful? Yes | No

Response from Jones Kia:

Thank you for your feedback. It is important to us to understand what our customers are experiencing, whether it be positive or negative. Please send an email with details of your situation to feedback@jonesjunciton.com. This will enable our owners to respond to you and help with your specific situation. Should you want to reach someone by phone, you can also call 443-243-6454. Thank you.
Jun 20, 2016
I haven't inquired about two separate vehicles and both vehicles were $10,000 more then what the internet price was listed.
Is this review helpful? Yes | No

Response from Jones Kia:

Thank you for your feedback. It is important to us to understand what our customers are experiencing, whether it be positive or negative. Please send an email with details of your situation to feedback@jonesjunciton.com. This will enable our owners to respond to you and help with your specific situation. Should you want to reach someone by phone, you can also call 443-243-6454. Thank you.
Jun 9, 2016
Very pushy-though it would take a day or two for them to respond. Couldn't seem to keep track of who they were talking to. Disorganized and tried to convince me to drive 60 miles to get a simple question answered.
Is this review helpful? Yes | No

Response from Jones Kia:

Thank you for your feedback. It is important to us to understand what our customers are experiencing, whether it be positive or negative. Please send an email with details of your situation to feedback@jonesjunciton.com. This will enable our owners to respond to you and help with your specific situation. Should you want to reach someone by phone, you can also call 443-243-6454. Thank you.
Jun 7, 2016
Senter the dealership an email got back to me within 2 days. Gave me full information about the vehicle over the phone no hassle very courteous and was all right with my comment of when I'm ready I'll come see it didn't push anything on me and if I get my check until I'm in the car still there I'm probably going to go see him even though it is 78 miles from my house
Is this review helpful? Yes | No

Response from Jones Kia:

Thanks for the feedback!
Jun 4, 2016
Very good experience i will definitely buy my next vehicle from here.
Is this review helpful? Yes | No

Response from Jones Kia:

Thanks for the feedback!
Jun 3, 2016
Found out they have hidden cost.. different price then what they show in bold print at the top of there page.
Is this review helpful? Yes | No

Response from Jones Kia:

Thanks for your feedback Scott.
Jun 1, 2016
mmacleod38
Though they contacted me quickly, the car was WAY overpriced for comparable vehicles for sale in the area, and they were unwilling to move on the price.
Is this review helpful? Yes | No

Response from Jones Kia:

Thanks for the feedback.

Old Dealer Reviews

Nov 29, 2014
First 2 experiences in my neighborhood dealership were great. This past one was the polar opposite. Was the stereotypical 'used car dealer'in respect to their honesty and pricing policy. Will be looking for a car for youngest son shortly and despite my desire to support communities, I will NOT even look at Jones. Caveat Emptor!
Is this review helpful? Yes | No

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