Buchanan Kia

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119 Railroad Ave
Westminster, MD 21157

Sales: (877) 573-3045

Service: (877) 856-6898

Today 9:00am - 8:00pm
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Aug 1, 2017
Guru92FCT
Rebecca was really great the vehicle though did not have third row seating as it was described so it did not fir our needs.
0 of 1 people found this review helpful.
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Jul 17, 2017
They contacted me and were willing to email me an out the door price. Too many dealerships think they own your time, but Buchanan respected mine. I decided to hold off on purchasing a vehicle, however this is a dealership I would consider for a purchase.
1 of 2 people found this review helpful.
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Jul 12, 2017
They got back to me the very next day. I could not go there to see the car and lost it. The dealer was fine and understanding. My loss.
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Jul 2, 2017
GuruHV68
Good service - great deals
0 of 1 people found this review helpful.
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May 22, 2017
Matt and Mia were very professional and friendly, highly recommend their business.
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May 8, 2017
Prompt response- fantastic communication without being pushy at all-
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Apr 27, 2017
Rapid response - good deals - informative
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Mar 7, 2017
tampaboy743
It was quite smooth, the dealership gave us an awesome deal but no haggling, and they thoroughly took care of the vehicle to make certain that knowing that but exceeded MD state inspection standards. Matt, Mia, and Irv are all professionals.
0 of 1 people found this review helpful.
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Feb 27, 2017
Note_1101
I went there with hi expectations but they quickly came crashing down. I understand loans are not decided by them but the 17% interest rate was unbelievable and it quickly turned me away. The sales manager kept telling me he wasn't lying and that was the best any bank would do for me because I have no credit rating. It seems not being in debt is a bad thing. AND I couldn't get the jeep I went there for because of my rating so they offered me an older jeep for a lil less but I had to promise to buy it because it was 4 hours away and me promising was the only way they would get it down here. As i sat in the sales office I received an email from a competitor with a 6.9% rate. I will never ever ever go to, or recommend Buchanan Kia
1 of 2 people found this review helpful.
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Response from Buchanan Kia:

We apologize that the rate we were given by the lender was not competitive with another rate you received.  All lenders are different and have different criteria.  Dealers have no control over interest rates that are offered to customers.  We are glad that you were able to make a better deal and save yourself a lot of money. Congrats on your purchase!
Feb 22, 2017
Dealer contacted us promptly and has been responsive thus far. Have not made a decision on purchasing the car yet, so can't comment on that aspect.
1 of 1 people found this review helpful.
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Nov 12, 2016
edcarter03
The dealer contacted me immediately and responded to my questions about the truck quickly and politely. When I met them, the gave zero pressure to buy and were extremely friendly and pleasant to work with. They offered a very fair price for my trade, and the new car. Very straightforward pricing. I will absolutely recommend them to anyone looking for a new or used car.
1 of 1 people found this review helpful.
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Aug 3, 2016
Car I wanted did not appear to have been cleaned, as there were a bunch of hairs in it from the previous owner. The car had been there for several months so there shouldn't have been a reason for this. They tried to charge me $200 more than the advertised price and when I pointed it out they were sarcastic about it. The list price was competitive but actually above what it should have been considering the condition. Not the best place to buy a car.
2 of 2 people found this review helpful.
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Jun 20, 2016
Car listed for $21999 on their web site. I was told on the phone I would get 0% financing & $1000.00 rebate but after driving an hour and a half to get there. I'm told because that it was used as loaner car it didn't qualify to the promo. Then they told me the car is listed for $23997 and they would not move on the price. Also tried to tax me on the total price of the car (didn't count the trade) Is this how things work in MD? This place is a total rip off I will never refer anyone to this dealer for anything. I would rate this dealer 0 stars if it was an option.
2 of 3 people found this review helpful.
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Jun 7, 2016
when I got to the dealers ,everything was good till I asked about the full warranty and they said that I could get a warranty but the full one I had to pay more for it, well after I drove 150 mi .to get there and before I left they said It had a full war .since it had only 23000mi. on it . (made me mad ) later on I called them and said OK I will take it but when I was there the tires were VERY close to the wear nobs, I said put on a set of tires and They said NO so I said NO and will never go back....
0 of 1 people found this review helpful.
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Jun 5, 2016
g18paul
Great follow-ups from Rebecca. Thanks! Next car will be a Sorrenta from Buchanan
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Mar 1, 2016
Great experience overall. Happy with the vehicle I bought
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Feb 23, 2016
Had to go through we were in and out in 2.5 hours and Andrea was amazing she worked out the best deal possible for me to get and made everything very convienent , if your looking for a car I recommended going go to Andrea and tell her Brittney .s sent you !!!!
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