Bob Bell Nissan Kia of Baltimore

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7900 Eastern Ave, Baltimore, MD 21224

Sales: (844) 286-7387

Service: (410) 288-2500

Closed Today (Sun)
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Feb 13, 2017
Bait and switch Advertising a car that was already sold
2 of 2 people found this review helpful.
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Feb 9, 2017
I had many calls from them when I called back to ask twice for the carfax Courtney said she had a computer error and never mailed the carfax, read it to me or responded. I do not recommend Courtney in Sales.
2 of 2 people found this review helpful.
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Jan 19, 2017
Yes, the dealer contacted me and offered complete assistance to make a deal. I didn’t get a chance to visit the dealership.
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Jan 16, 2017
I requested email only and they responded promptly. Thanks.
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Jan 1, 2017
Boodlez
After being screwed by another dealer(Bait & Switch tactic) with a similar vehicle...I saw another one but better....and I called this place to negotiate the price over the phone....Was very reluctant to do so(against dealer policy), but told the sales manager about my dis-taste for what happened the night before...and he said...."OK, I understand..I been in the automotive industry for over 25 years and I am sorry that happened to you." I told him, I wanted the RAV4 on his lot at this price and he couldn't and met me almost half way. He explained the reasons why..which a lot of dealers do not do...He was very professional on the phone and straight forward...as I reciprocated.....After the phone conversation...I told him...."I AM ON MY WAY~." I picked up the car and now it is sitting in my drive way...I really LIKED his business Style...because I am the same way... Don't get me wrong.. they are equally generous and kind, and professional....I will be back....with my 30+ family members and large circle of friends...Thanks guys & gals...Been a great experience..
2 of 2 people found this review helpful.
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May 18, 2016
I contacted them to test drive a car. The car ready for me to test drive at the appointed time and I was able to evaluate it without any pressure.
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Response from Bob Bell Nissan Kia of Baltimore:

Glad it was a good experience for you! Thanks for the review.
Mar 19, 2016
Bought a car
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Response from Bob Bell Nissan Kia of Baltimore:

Thanks for your business and the 5 Stars!
Dec 15, 2015
The response was quick,as well as the follow up just the milage on the car was to much for the yr and the car I was looking for.
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Response from Bob Bell Nissan Kia of Baltimore:

OK Thanks for the feedback.
Aug 21, 2015
dealer responded very well, we are now owners of this fine 2008 Escalade. Our salesman, Jordan McKinney did a fine job for us. and Rodney Boone, the finance manager was great and a really fun guy. Overall a good experience.
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Response from Bob Bell Nissan Kia of Baltimore:

Thanks for the kind words!
May 7, 2015
Not good customer severs with the the salesman acted like he didn't know what he was doing. Really didn't help me. Went to classic KIA and.they got me in a 2016 Sorento with interest of 2.9 payments right where I wanted he couldnt even get my pay off when I told him several time who my pay off was...just not happy
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Read 19 old reviews
Feb 24, 2015
They went above and beyond for me after I had trouble getting there during a snow storm. I love my new car! Thank you Bob Bell Nissan!!
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Response from Bob Bell Nissan Kia of Baltimore:

Thank You!
Sep 29, 2014
Never heard from them after emailing them from your site. I went to the dealership to enquire about the truck, the salesman told me that he didn't know anything about it and then informed me that he was "Going to get something to eat". I asked are you a salesman here? he said yes and walked away. I left that dealership and went to another and purchased a car about an hour later.
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Sep 24, 2014
I originally went to Bob bell Nissan for the 2012 Nissan Frontier, but I slipped the part about it wasn't 4 wheel drive(wow), how I did that was a deal breaker for me. Anyhow, I told Damon my sales person that it was, he looked at me and said, don't leave, let me see what I have on the lot. That was when we looked at a 2014 model, well long story short, what a deal!! I came away with it. Very nice experience.
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Sep 21, 2014
Couldn't sell the car because of engine problems?
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Jul 3, 2014
Did a great job. Patient and good communication.
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Jun 21, 2014
They treated me good
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Apr 22, 2014
never replied to my initial request for information. have now received three emails about their services. just receiver another one after requesting to be removed from their records. I was interested in a truck, not to get on their email list. Will NEVER use AGAIN !!!
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Mar 9, 2014
very easy to deal with
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Feb 19, 2014
Prices were not as advertised. The price listed includes both student and military deals.
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Jan 25, 2014
Very courteous and professional exchanges. The car was actually better than described in their listing, and we purchased it!
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Jan 16, 2014
Great follow up!!
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Dec 28, 2013
Dealer responded quickly to question.
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Nov 21, 2013
migration_MindOverMatter
I've never been to the actual dealership, but I feel as though this dealer is an excellent example superior customer service. In that the associates actually responded back to the emails I sent in a timely fashion with competence on the topic I ask.
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Sep 16, 2013
They responded adequately
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Aug 2, 2013
very proffessional worked with me to make the deal that I was comfortable with. gave a lot of attention to trying to keep us comfortable. I would reccomend this Dealership. Ask for Manny.
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Apr 26, 2013
Not what I was looking for.
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Aug 22, 2012
Very thorough but not overbearing follow-up.
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Aug 12, 2012
Price was not competitive
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Jan 24, 2012
Thanks again for the great service. Our customer loves their armada platinum your chevy store wholesaled us! Will do business again with bob bell.
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