Nissan of Bowie

Good

Beware...... Beware...... Beware....... Each person that I came in contact with on my transaction was more deceitful than the one before. From Sulma and Jerry in Sales, to Richard a manager, to Matt. They have absolutely NO CUSTOMER SERVICE ! Once the sale is done they couldn't care less. I have never been treated this way in any way shape or form by any company/organization. Keep your guard WAY UP !!!!! Jerry even thinks that he knows Maryland State Vehicle Law better than the Maryland State Police. Turns out he does not know anything and the Maryland State Police Officer that stopped me for an infringement, due to Jerry's direct knowledge, told me to let Jerry know just how wrong he (Jerry) is. They treated me like I did not even matter. Of course, that was after they got my money. There was no disclosure, documents were appearing out of nowhere. Now that all is said and done and I have a very broken car they have never even asked to see it. All they is "it is your car now, you bought it". BEWARE......BEWARE....BEWARE !!!!!!!!! They are so bad they should get a Negative Star Rating.....of course that number would be off the charts it is so bad !!!!!!!!!!!!!!!

Thanks for your help

Out of all of the car dealerships that I have gone to over the years, this is HANDS DOWN the worst one of that I have gone to. I didn't just go there once or twice. I have been there three times now, on different days of the week, at different times. All three times I have experienced nothing but service that went from nice to beyond rude and short within fifteen minutes. I am a preschool teacher and am a very patient and kind human being. I don't know how the staff sleeps peacefully at night. I especially don't know why the owner keeps such horrible staff (especially the sales managers) on his team. If he wonders why his cars sit on the lot for over a month then maybe he should realize that it is a reflection of his staff.