Five Star Ford of Plano

Internet Approved, Blue Oval Certified, Quality Checked

4400 W Plano Pkwy
Plano, TX 75093

Sales: (469) 294-8341

Service: (877) 365-9860

Today 8:30am - 9:00pm
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2016 Volkswagen Jetta 1.8T Sport PZEV Used Cars in Plano, TX 75093

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Mileage: 29,478

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2016 Volkswagen Jetta 1.4T S Used Cars in Plano, TX 75093

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2017 Ford Taurus SHO AWD Used Cars in Plano, TX 75093

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2015 Volkswagen Passat TDI SE Used Cars in Plano, TX 75093

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Average time on market: 56 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Reflex Silver Metallic Description: Used 2015 Volkswagen Passat TDI SE for sale - $18,000, 7,697 miles with Leather Seats, Sunroof/Moonroof
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2013 Ford C-Max SEL Hybrid Used Cars in Plano, TX 75093

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Price: $10,000

Mileage: 77,851

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Average time on market: 35 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Ice Storm Metallic Description: Used 2013 Ford C-Max SEL Hybrid for sale - $10,000, 77,851 miles with Leather Seats, Backup Camera, Aluminum Wheels
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2017 Ford F-150 Platinum SuperCrew 4WD Used Cars in Plano, TX 75093

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Mileage: 3,375

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Average time on market: 45 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: White Description: Used 2017 Ford F-150 Platinum SuperCrew 4WD for sale - $53,000, 3,375 miles with Tow Package, Trailer Package, Off Road Package
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2007 Toyota Tacoma PreRunner Double Cab V6 LB Used Cars in Plano, TX 75093

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Price: $14,000

Mileage: 117,771

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Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Description: Used 2007 Toyota Tacoma PreRunner Double Cab V6 LB for sale - $14,000, 117,771 miles with Sport Package, SR5 Grade Package, SR5 Package, Convenience Package
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2014 Toyota Tundra Used Cars in Plano, TX 75093

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Price: $33,000

Mileage: 20,152

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Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Super White Description: Used 2014 Toyota Tundra for sale - $33,000, 20,152 miles with Steel Wheels
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2013 Ford Escape SE Used Cars in Plano, TX 75093

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Average time on market: 28 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Description: Used 2013 Ford Escape SE for sale - $11,000, 80,334 miles with Alloy Wheels
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2015 Ford F-150 Lariat SuperCrew Used Cars in Plano, TX 75093

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Average time on market: 50 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Tuxedo Black Metallic Description: Used 2015 Ford F-150 Lariat SuperCrew for sale - $35,500, 31,348 miles with Leather Seats, Remote Start, Navigation System, Alloy Wheels
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2016 Ford Fusion SE Used Cars in Plano, TX 75093

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Price: $15,000

Mileage: 47,295

Location: Plano, TX 75093

Average time on market: 37 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Ingot Silver Description: Used 2016 Ford Fusion SE for sale - $15,000, 47,295 miles with Backup Camera, Sunroof/Moonroof, Alloy Wheels
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2016 Ford Focus SE Hatchback Used Cars in Plano, TX 75093

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Mileage: 43,793

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2013 Ford Explorer XLT Used Cars in Plano, TX 75093

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Mileage: 37,816

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 7, 2017
Even though we ultimately selected another vehicle. Our salesman Duane was great and the sales manager Wayne salvaged this experience.
Is this review helpful? Yes | No

Response from Five Star Ford of Plano:

Aaron, it is great to hear your experience turned out well at Sam Pack's Five Star Ford Plano.  If we can be of any further help, please let us know what we can do for you.  Thank you for shopping at our dealership, Chuck Kramer, GM.  972-985-3600.
Oct 11, 2017
The Salesman called but I felt that this car was over priced .We are disappointed because we are long time customer of Sam Packs .
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford of Plano:

Dan, I would personally like to speak with you regarding your car deal.  The information is very limited on this platform, so I need to ask you to contact me at 972-985-3600.  It would my pleasure to help work your deal.  Thank you, Rene Galvan, GSM.   
Oct 9, 2017
Very good. Rep contacted me over the phone and sent me an email with a link to the dealer's webpage and additional information. When I showed up to the dealership, I was pretty much ready to buy the vehicle, which I did.
Is this review helpful? Yes | No

Response from Five Star Ford of Plano:

Congratulations Paul on your new car.  You business and feedback are appreciated and we welcome you to our dealership's growing list of satisfied customers.  Please let us know if we can be of future assistance, Chuck Kramer, GM.  972-98-3600.
Sep 18, 2017
GuruD8NXF
Ray Dobbs was the salesman we worked with. He did a great job all around, communicating with me and coming through on a great deal.
Is this review helpful? Yes | No

Response from Five Star Ford of Plano:

Thank you for your comments, GuruD8NXF.  If you have future car care needs, we would love to be your go to dealership.  Sincerely, Chuck Kramer, GM.  972-985-3600.
Sep 17, 2017
GuruD2WW6
awesome
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford of Plano:

GuruD2WW6, thanks for the 5 star rating!  We are excited to have you as our customer.  Best Regards, Chuck Kramer, GM.  972-985-3600.
Sep 7, 2017
Fast response
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford of Plano:

Matt, thanks for the 5 star rating!  We value you as our customer, Cheyne Peck, Customer Relations Manager.
Aug 30, 2017
I live over 50 miles away from this dealership. I requested the sales representative to contact me after he posted pics. Instead he tried to call me, emailed me twice and never attached pics. If he can't do the one thing I, as prospective customer, requests than how can I trust that he will do anything I request....best of luck to him, but way too aggressive for me. I'll keep shopping.
Is this review helpful? Yes | No

Response from Five Star Ford of Plano:

Your feedback is important to us, No Thanks and we will definitely use these comments in our next staff meeting.  Customer Satisfaction and proper communication is a priority.  If you would like to contact me, I would be more than happy to help.  Thanks again for sharing, Dean Aikins, Sales Manager.  972-985-3600.
Aug 24, 2017
Called about a truck they had on the lot and got a price quote and never once did the salesman bother to tell me that it had 5-6K with of hail damage.
Is this review helpful? Yes | No

Response from Five Star Ford of Plano:

This was definitely a mistake on our consultant's part, Donnie and I send my personal apology.  Please give me a call and I will give you my direct attention.  Thank you, Dean Aikens, GSM  972-985-3600.
Jul 26, 2017
Supposedly they " sold" the Carter morning I was supposed to have my mechanic look at it. Did not bother to contact me, I had to contact them. I would not consider doing business with them again. I just received an email this morning from the online dealer apologizing the sale of the vehicle which was over 3 weeks ago.
1 of 1 people found this review helpful.
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Response from Five Star Ford of Plano:

Sally, again we send our apologizes.  We would like to help you find a vehicle and if you would like to deal with me personally, please give me a call at 972-985-3600. Thank you, Brandon Buehlman, GM.
Jul 16, 2017
They were helpful but did not have the car I wanted.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford of Plano:

Thanks for the review and we regret not having the vehicle you were searching for. We hope we get the opportunity to work with you again.  Thanks, Brandon Buehlman, GM.  972-985-3600.
Jun 30, 2017
Excellent customer service and followup.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford of Plano:

Thank you Ken for sharing your Five Star Ford Plano experience.  Please let us know if we can be of further assistance with your vehicle needs.  Thank you, Brandon Buehlman, GM.  972-985-3600.
May 10, 2017
Great dealer.
2 of 4 people found this review helpful.
Is this helpful? Yes | No
Apr 21, 2017
If i could give them a lower rating i would. Very unprofessional and the car was dirty it has interior damage you can not see in the pictures and i was almost stabbed with a fishing hook that was left in the seatbelt. overall bad experience and the car is not worth $22,000
1 of 1 people found this review helpful.
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Apr 18, 2017
Talked to sales rep twice on saturday. Could not get ther for test drive so scheduled for 11 am monday. Live an hour away and half hour before appt another more senior rep called and said car was no t available. Then he lied and said he tried to let me know saturday morn. Other rep had no problems getting thru to me aND tring to get me to come in that afternoon. I went elsewhere. Don't go here.
3 of 4 people found this review helpful.
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Apr 18, 2017
DeaconDP
Very Good. Even though the vehicle was sold, I was contacted.
Is this review helpful? Yes | No
Mar 26, 2017
rdjjaj6
Called made appointment to see a specific vehicle and when we got there the salesperson told us it was sold on the 7th which was the day before we made our appointment. We actually had contact with this salesperson 3 times before we came down. He waited our time.
5 of 5 people found this review helpful.
Is this helpful? Yes | No
Feb 2, 2017
explorer1968
Returned my call quickly. Very friendly and helpful
Is this review helpful? Yes | No
Feb 1, 2017
Fastest response. Great attitude.
Is this review helpful? Yes | No
Dec 7, 2016
friendly and knowledgable
Is this review helpful? Yes | No
Nov 5, 2016
Very professional. I was contacted nearly immediately after I submitted the email or so it seemed. The gentleman whom I spoke with was very nice and did follow up with additional information per his commitment to doing that. Unfortunately the vehicle had been sold that day. I would not hesitate to contact this dealership again in the event they have a car I'm interested in purchasing.
0 of 1 people found this review helpful.
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Oct 7, 2016
Everyone very nice we missed out on a good truck! Hope to do business again!
Is this review helpful? Yes | No
Sep 20, 2016
The salesman was wonderful to work with. He really took care of me to see what I wanted.
Is this review helpful? Yes | No
Read 13 old reviews
Nov 7, 2014
Purchased vehicle from this dealer. Salesperson was very cordial, and eager to make a sale. I did not make the best deal according to truecar valuation of this vehicle.
Is this review helpful? Yes | No
Oct 22, 2014
We didn't end up buying from here, but they were very helpful and had great communication. Thanks!
Is this review helpful? Yes | No
Oct 21, 2014
Inquired about a picup truck for sale. Filled out the online credit application which was approved. I then inquired about the interest rate that was going to be applied to the loan and never got a response back. A response ( even if unfavorable) would have sold the vehicle.
Is this review helpful? Yes | No
Oct 18, 2014
Bought the car. They were very good! Thanks
Is this review helpful? Yes | No
Sep 26, 2013
Good experience, but not super responsive.
Is this review helpful? Yes | No
Sep 17, 2013
Sales team was excellent and informative and helped us in finalizing a great deal quickly. Car was clean and detailed at time of delivery.
Is this review helpful? Yes | No
May 13, 2013
great!!!
Is this review helpful? Yes | No
Mar 24, 2013
Fantastic experience with this dealership. Rate them a 6 star.
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Dec 25, 2012
Very professional and helpful even after the sale. Only complaint would be that the sale took most of the day even though the price was agreed upon quickly and I paid cash . I trusted cargurus opinion that I was making a great deal. Very happy with Gary and gurus.
Is this review helpful? Yes | No
Aug 26, 2012
Had to call them several times to find out they sold car before I could get there.
Is this review helpful? Yes | No
Apr 23, 2012
I've had better experiences when purchasing vehicles. I felt like I got a fair deal but it took work on my part.
Is this review helpful? Yes | No
Feb 24, 2012
They were great! I bought the truck! I went through Costco to get a great deal!
Is this review helpful? Yes | No
Feb 19, 2012
Wonderful, This is a GREAT dealer to work with. WOuld highly recomment them.
Is this review helpful? Yes | No

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