Fiesta Honda

Certified Used Dealer, Internet Certified, Customer Appreciation Days

9100 San Pedro Ave, San Antonio, TX 78216

Sales: (210) 899-7946

Service: (210) 341-1356

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All reviewers have been verified to have contacted this dealer – Learn More
Apr 1, 2017
They contacted me quickly, however the car I was interested was already sold. They continue to contact me via email which shows a willingness to help me get a vehicle. I will definitely shop this dealership if I see a car in their inventory I like. The only reason it wasnt a 5 review was because they no longer had the vehicle in stock.
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Mar 28, 2017
Worked with Oscar there who truly made an effort to earn my business and was responsive and kept me informed throughout the whole ordeal
0 of 1 people found this review helpful.
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Feb 25, 2017
Sunbird_1864
dealership is very pushy. Went to see the van felt uncomfortable with sales people.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Fiesta Honda:

We regret that your experience at Fiesta Honda was not up to the standards that we pride ourselves on. We would like to get some additional information from you so we can get this matter sorted out. If you could give our Internet Director, Matt Wheeler, a call at your earliest convenience, we would appreciated it. 210-341-1356 ext. 4108
Feb 17, 2017
It was a great experience. I received a prompt response and they were very open about the history of the car. I'm regret we could not come to an agreement on the price.
1 of 1 people found this review helpful.
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Feb 12, 2017
They responded but vehicle had alright sold.
1 of 1 people found this review helpful.
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Feb 8, 2017
Great experience.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Fiesta Honda:

Thank you for the review, Richard! We're so glad to have you as part of the Fiesta Honda Family!
Feb 5, 2017
said credit didnt matter then all of sudden im denied and need cosigner and 4000 down when they said bad credit approved
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Dec 5, 2016
Chaditotx
Car had hail damage. "Minor" they said, but was major. "We will fix it for added cost" was in description. Looked at vehicle, and they didn't even have an estimate on fixing it, or anyone around to get an estimate to get it fixed.
5 of 5 people found this review helpful.
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Nov 27, 2016
Prompt reply
0 of 1 people found this review helpful.
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Jul 12, 2016
Traveled to this dealership to see this specific vehicle. Only to learn that it was not for sale. A wasted trip and a waste of our time. Very disappointed!!!
6 of 6 people found this review helpful.
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Jul 6, 2016
Never knew if car was still on the lot after speaking with rep. Wanted to schedule some time for me to come in but couldn't answer the simple question of availability.
4 of 4 people found this review helpful.
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Jun 21, 2016
I've been to a lot of dealerships, in and around San Antonio over the last couple of months test driving small SUVs. Love Benson Honda and working with Steven Casias and Theresa Vincent to purchase a used Chevy Equinox that had a scrape on the side of it. They were super responsive to all of my phone calls, emails, and texts. Theresa and Kalleigh, a customer care rep with Benson Honda went above and beyond by taking the car over to a body shop guy they used. He provided them with an estimate, so I could get an idea of how much it was going to cost me to get it repaired after I purchased it. It was an extremely reasonable price. Theresa and Steven were so amazing at working with me as I had to be careful with pulling my credit for the car purchase, while still waiting to close on a house. Love this team and I highly recommend them when purchasing a new or used vehicle!!!
1 of 2 people found this review helpful.
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Jun 11, 2016
Contacted me very quickly. Great customer service
1 of 2 people found this review helpful.
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Apr 20, 2016
Didn't seem to care.the whatever. /whatever happens is what i got from this dealer
3 of 3 people found this review helpful.
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Mar 13, 2016
Purchased a great vehicle! Excellent experience drove 500 miles from El Paso and it was worth it!
1 of 1 people found this review helpful.
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Feb 19, 2016
Contacted me by telephone and by email. Follow-up by phone was annoying because they wouldn't give me the information I was requesting, but was trying very hard to get me to drive over 70 miles to see them in person.
3 of 3 people found this review helpful.
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Feb 17, 2016
I got a call back and after some time made an appointment. Worked just fine.
1 of 1 people found this review helpful.
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Jan 8, 2016
they called me if I was still interested in the vehicle they are very helpful and very nice.
1 of 1 people found this review helpful.
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Dec 23, 2015
Good and prompt. Willing to help
1 of 1 people found this review helpful.
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Dec 1, 2015
Worst car buying experience ever. You should not offer to do business with this dealership. They have less than shady business practices and horrible customer service. They can't even figure out how to clean a vehicle. They added options to the deal that were not requested and tried to charge for items that sales team said they would "take care of" I would not recommend this dealership to my worst enemy
3 of 3 people found this review helpful.
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Nov 3, 2015
Polite and professional
1 of 1 people found this review helpful.
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Oct 17, 2015
Got a great deal and they made the whole experience pretty painless!
1 of 1 people found this review helpful.
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Jul 26, 2015
Friendly, helpful and no high pressure.
1 of 1 people found this review helpful.
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Jul 24, 2015
Sales rep was nice and patient. They would not go any lower than the Internet price.
1 of 1 people found this review helpful.
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Read 9 old reviews
Mar 14, 2015
Very sketchy place. I called them to see if they had one vehicle for a specific price, and they said yes. I went to the dealer and they showed me a completely different car. The one I was interested in was still being inspected. Told me to come back later. 4 hrs later I go back and vehicle is ready, but they increased the price by $2,000! 1st bad act & lied about the price. When I told them I was going elsewhere they made me sign some papers for "confidential info" and as I'm reading what I am signing the Mgr. tells me to "just sign". after signing he said that was it & I could leave. He didn't even give me a copy of what I signed... After signing that "I've received a copy ". I asked for a copy and the man gives me a partial copy. I was unaware, until I arrived to another dealer, that by law they were supposed to give me a full copy of my pulled credit report...and they didn't! Keep away from Benson Honda!!
Is this review helpful? Yes | No
Mar 12, 2015
Our sales person Fred was wonderful. Both he and Daniel, the sales person that showed us the car, made sure we were well informed and we got the best deal. A++ service!
Is this review helpful? Yes | No
Nov 13, 2014
Response was quick. Still, looking for a car.
Is this review helpful? Yes | No
Oct 30, 2014
They originally had the car priced at 18,995 and when they called several hours later the price had increased $2,000 and then they changed it on their website
Is this review helpful? Yes | No
Aug 6, 2014
Wrong mileage (by 48,000!) listed for vehicle. A little bait and switchy, but it appears institutional. I liked the salesperson Fred Peña very much.
Is this review helpful? Yes | No
Jul 5, 2014
I came In knowing exactly what I wanted, how much I wanted to spend and was dreading the long process it takes purchasing a vehicle. But then...... Vivian comes in and saved the day! She didn't bs! She showed me what was available and let me choose which car I wanted to test drive. We negotiated a very resonable price and in 3 amazing hours I was out the door driving my new to me honda! Thank you Vivian and thank you Benson honda for making my car buying experience the best one I've ever had!!!
Is this review helpful? Yes | No
Jun 3, 2014
The best car buying experience I have ever had! Anthony provided outstanding customer service with his calm demeanor and excellent attitude. I couldn't believe how easy it was to get the deal that I wanted.
Is this review helpful? Yes | No
May 18, 2014
After telling the sales person what I was looking for in a used car, he said that was going to be pretty impossible to find...so I left, and went across the street to Northpark Mazda where the excellent sales person helped me find what I was looking for WITH a year warranty!
Is this review helpful? Yes | No
May 15, 2014
If you want a good car by a good company Benson Honda is the way to go
Is this review helpful? Yes | No

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