Ferman Ford Mazda of Countryside

Internet Approved, Blue Oval Certified, Quality Checked

24825 Us Highway 19
Clearwater, FL 33763

Sales: (727) 475-4790

Service: (800) 646-0592

Today 9:00am - 8:00pm
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2016 Honda Odyssey SE Used Cars in Clearwater, FL 33763

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 19, 2017
i had a great and a free strugle with ferman mazda countryside. Lincon the sale rep was very nice and kind and aswered all my questions with a pro attitude. the finance manager also was so kind and gave me great tips on how to build my credit since i had none and never applied for a line of credit. i got the car i wanted for a long time ago, yes its true that my interest rate was little higher than what i was expecting but that was on me since my score was 582 point. at the end everything worked out good i just need to cut on eating outside a lot and ill be fine lol.
Is this review helpful? Yes | No
Nov 5, 2017
A very quick and pleasant experience! Highly recommended this dealership to anybody in the area or like me that drove two hours to purchase a vehicle from them. I will be doing business in the future with Ferman Ford Mazda!
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Oct 19, 2017
GuruZZBPT
Awesome experience!!
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Oct 9, 2017
Typhoon_2447
Called and emailed me promptly. It's an hour away for me and they offered to pull and hold keys till I could get there.
Is this review helpful? Yes | No
Oct 3, 2017
The response from the receptionists at this dealership was fast, which I appreciated. However, I called the dealership a day in advance to let them know I wanted see a specific used car. The day of, I called 30 minutes prior to arriving at the dealership in order to confirm that the car was still there and was told to come. Upon arriving, the salesman hit me with "good news and bad news" that could've been delivered over the phone, but wasn't. The car I went for had been SOLD THE NIGHT BEFORE--mind you I called the morning after the sale. I was instinctively offered a similar car with less miles that was 2000 dollars more expensive. This was a waste of my time and could've been completely avoided if the salesman had respect for one's time. I intentionally waited a couple of days (3) to see if the ad for the car I was looking for stayed on in order to infer if that ad was just a bait in order to upsell people. I cannot confirm that this is a tactic they're regularly employing, but the evidence suggests so. It is unfair to judge from the first impression, but my suggestion to potential buyers is to be 100% see that the car is at the dealership.
6 of 6 people found this review helpful.
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Sep 8, 2017
GuruD9PL1
Cory followed up within the hour Sent pictures and phoned Unfortunately for me I waited too long and it got sold .they have me on their computer now and if another car comes in. I will send a deposit immediately
1 of 1 people found this review helpful.
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Aug 27, 2017
Great price even better to work with.
2 of 2 people found this review helpful.
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Aug 20, 2017
Guru9F3Z2
Great experience until after I paid cash and signed all the paperwork. I was handed One key after paying for a $14,000 car and was told that I would be getting a second key which never happened. After going back to the Ferman Mazda for stereo repair work my salesman Dominick told me the car is not new or certified so there's nothing he can do. It was such a disappointment because he told me he would make sure that I received the second key.
3 of 3 people found this review helpful.
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Aug 9, 2017
I am strictly an internet car buyer. I reached out to Ferman to inquire about a used vehicle that I was interested in purchasing, and actually came to terms with the internet rep as to the final sales price of the vehicle after they got manager approval of course..... Even though we had agreed on those final terms, while discussing the last details of the purchase, I was informed that the dealership had sold the car out from under me. When I went to the manager and explained that internet customers should be given the same courtesies as all other customers, and a vehicle should not be sold when terms with another customer had been agreed upon, all they could say was sorry, you weren't here. Even though upset, I asked them to help me find a similar replacement for the vehicle they sold out from under me. Although they agreed to assist, they have yet to send me options for other vehicles, and now don't even return email messages. I will never buy a vehicle from a Ferman dealership and will not recommend them to anyone else.
7 of 7 people found this review helpful.
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Response from Ferman Ford Mazda of Countryside:

Dear Matt,

Please accept my apology for this misunderstanding. We are not in a position to hold vehicles while we provide details during communications online. The product specialist assisting you, Michael, made two attempts to set an appointment with you and did not receive a commitment. However, you explained to Michael that this vehicle was in the “Top 10” of vehicles you were considering and expressed an interest to “pull the trigger” by Friday, but were checking your wife’s schedule so that you could possibly see the vehicle that evening. We had not agreed
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Jun 28, 2017
Dealer responded quickly but jeep was sold. Offered to help me with another jeep.
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Jun 23, 2017
Ferman contacted me immediately. It was my mistake thinking that all Toyota Avalons came with comfortable seats.
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Jun 4, 2017
Dealer was quick to respond and tried hard to get me into the vehicle I choose but it was a bit out of my reach at no fault to the salespeople
0 of 1 people found this review helpful.
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May 14, 2017
Guru6D48
Very good, he replied back to my questions in a timely manor, with no pressure to sell.
Is this review helpful? Yes | No
Apr 27, 2017
The worst experience I ever had I was in the dealership less than 15 minutes they sold the truck that I wanted right after I test drives it right out from underneathme
3 of 3 people found this review helpful.
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Apr 21, 2017
Wonderful customer service!
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Mar 27, 2017
I made an offer and instead of a yes or no I get a constant bombardment of emails and calls
3 of 5 people found this review helpful.
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Feb 25, 2017
Dealer had prompt communication and gave a fair deal.
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Feb 17, 2017
My good experience
0 of 1 people found this review helpful.
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Jan 26, 2017
The staff was easy to work with and helped me get the best deal for my family. This was the very first car that my wife and I has purchased from a dealer, and Ferman Mazda of Countryside made sure that the process was as smooth as possible.
1 of 1 people found this review helpful.
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Jan 20, 2017
Excellent transaction. Great, friendly people especially Ed Parker and Demetry/Jimmy. Low pressure and no games. I drove 225 miles each way to pick up the car and it was well worth it. The car was everything I had hoped for and I was also able to negotiate the entire deal over e-mail. They even saved me money on financing compared with my credit union.
1 of 1 people found this review helpful.
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Jan 15, 2017
Great
1 of 1 people found this review helpful.
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Nov 30, 2016
Dominick was wonderful and made my car buying experience pain free!
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Nov 28, 2016
Dealership delayed in responding to my inquiries and car was sold before I had a chance to see vehicle.
2 of 2 people found this review helpful.
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Apr 4, 2016
Bought I different vehicle as this one had too many miles.
1 of 3 people found this review helpful.
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Mar 18, 2016
Excellent!!! Fast, courteous and friendly. Avery pleasant group of people to work with. I would recommend Ferman Countryside to anyone looking to buy a car!
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Read 20 old reviews
May 4, 2015
Good
0 of 1 people found this review helpful.
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Mar 1, 2015
Helpful, didn't have truck I needed.
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Feb 22, 2015
sorry no luck at all with no one did"nt seem to be any good source of luck to me at all ok.im so very sorry im still in need of a very nice & fearly nice used car ok.im still tryin other place"es.
0 of 1 people found this review helpful.
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Jan 16, 2015
talking2u
nothing bad to say....I had not bought from a dealer so I had to bring my son-in-law to help me....they were nice
Is this review helpful? Yes | No
Oct 19, 2014
You guys do a great job getting the word out on Corvettes, I'm a ZR1 owner and am always looking!
Is this review helpful? Yes | No

Response from Ferman Ford Mazda of Countryside:

Glad to hear that Marty. Did you see the ZR1 that we have right now!!!
Sep 10, 2014
Very professional and timely with information
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Aug 29, 2014
Took long for a response
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Aug 13, 2014
expeditious response from the dealer! Not overbearing at all.
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Jul 27, 2014
Excellent experience! Got the car i wanted in two days.
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Apr 21, 2014
Garyburger
Excellent
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Mar 29, 2014
I was contacted immediately by a salesperson. I was given a very good description of the vehicle. I went and looked at the vehicle and the salesperson was very patient with me, I am very picky and methodical. I left the dealership and for the next couple of days I continued to look at other cars. I called back Countryside and voiced a few concerns about the Eddie Bauer Explorer, my concerns were quickly put to rest by the finance manager. I purchased the vehicle and they were very cooperative with all my needs.
1 of 1 people found this review helpful.
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Feb 19, 2014
Good experience
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Sep 19, 2013
Returned all calls, very helpful and consistent with information
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Aug 19, 2013
Not friendly
1 of 1 people found this review helpful.
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Jan 30, 2013
Had a good buying experience.
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Jan 25, 2013
couldn't get fianced
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Dec 24, 2012
Awesome
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Nov 24, 2012
Great service and very helpful, and very friendly.
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Jun 27, 2012
Fantastic
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May 30, 2012
whparker
Excellent transaction- Dino, the Internet Sales Manager, was extremely helpful.
Is this review helpful? Yes | No

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